From bean counting to becoming master builders Collecting statistics in UCD

Lorna DoddUser Services Manager

UCD Library lorna.dodd@ucd.ie

@LornaDodd

Gathering statistics with no real purpose

Meanwhile….Building relationships and working closer with other units across the university

Unique UCD product designed for Student Desk

Built within UCD’s Data management environment

Ability to link queries to student record

Many meetings and demonstrations later….

… we decided to run a pilot in the Health Sciences Library

The library desk team came to visit the student desk team to see how it all works

This is how UniShare works… Awesome!

Anonymous interactions… Totally Awesome!!

Recording interactions against the student record... Even more awesome!!!

Recording specific detail on the student record… Most awesome thing ever!!!!

All Librarians who meet with students also use UniShare

Now have holistic view of student activities in the library

From entry to circulation to query

Improved experience for students

AWESOME!

Sharing information across UCD to improve services and student experience

Evidence to inform teaching and e-learning tools

Now we are becoming…..MASTER BUILDERS!!!

…No direct cost to Library…

Other benefits of UniShare include…

…no maintenance or IT issues…

…Building valuable relationships with other Units

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