Growing whole teams using the Dreyfus model

Growing Whole Teams...

Lisa Crispin@lisacrispin

...using the Dreyfus Model of skill acquisition

Matt Barcomb@mattbarcomb

Monday, April 22, 13

What do we mean by “whole team”?

Shared product vision

Diverse backgrounds, skills & experiences

Meaningful commitment to quality

Works together as a single entity


What’s the Dreyfus Model?A model for thinking

about skill acquisition...

Novice

AdvancedBeginner

Competent

Expert

Proficient


Disclaimer

Human-based systems are non-linear and complex

...so your mileage may vary ;-)



Novice

“Text book” knowledge

Rigid adherence to taught rules

Doesn’t exercise discretionary judgement

Context is not applied to knowledge

Dreyfus


Novice

“Team” is a multi-disciplinary group

Members respect each other

Communication is occurring

Processes and practices are “by the book”

WholeTeam



Advanced Beginner

Limited situational perception

Work treated separately but equally

Appreciation only of complex situations

Dreyfus


Advanced Beginner

Respect becomes understanding

Communication becomes collaboration

Flow trumps waste

Roles begin to blur

WholeTeam



Exercise

Do you see a firm division between roles?

What roles do you have on your team?

What do you do that could be considered someone else’s job?

Is it a problem? Or a solution?


Competent

perception of actions in relation to goals

deliberate planning

good working and background knowledge

copes with complex situations

Dreyfus


Competent

visualize team flow

paths of possible growth

roles blur

active learning

building discipline, good habits

WholeTeam


Exercise

Helping others generalize


Proficient

holistic view of situation

employs maxims for guidance

meanings that adapt to the situation at hand

focus on what's most important in context

Dreyfus


Proficient

understand up & downstream activities

find ways to fold them into team flow

align less typical roles

method for continual improvement

WholeTeam



Expert

intuitive grasp of situations

based on deep, tacit understanding

has "vision of what is possible"

Dreyfus


Expert

extend concept of team to value line

build interfaces between interaction groups

radical experimentation

WholeTeam



Exercise

Self organize into groups based on what level you think you’re team at work is

Share ideas on ways to guide your team to the next level

Write down an actionable task

Trade contact info with an accountabilibuddy








Thank you :-)

Lisa Crispin@lisacrispin

Matt Barcomb@mattbarcomb

Any questions?


Education

Growing whole teams using the Dreyfus model