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Opening Speech:
Hanita van der MeulenMarketing Manager, OCLC
The world’s libraries. Connected.
European roll out of Geek the Library
Highlighting the value of public libraries
ECEI13, Brussels, October 3rd
Hanita van der MeulenMarketing manager OCLC
The world’s libraries. Connected.
72,035 libraries in 170 countries
Further access to the world’s information
Reduce the rate of rise of library costs
The OCLC cooperative: a nonprofit, membership organization
We believe in libraries
The world’s libraries. Connected.
OCLC members globally
12,7602,362
1,632
The world’s libraries. Connected.
We (re)invest in communities and libraries.
The OCLC cooperative: a nonprofit, membership organization
Non profit:
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Flash back to the US Campaign
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Goal and Return on Investment
• The goal of the campaign is to improve long-term funding by educating the community about the vital role of the library. The ROI will come in many forms and will be different from community to community.
Overall, the study clarifies how positive the vast majority of those involved were about the Geek the Library campaign:
Community response to campaign: “unique”, “fun”, “catchy”, “interesting”, “eye catching”, “inclusive”, “innovative”, “local” ‐and “exciting.”
Library response: “brilliant”, “striking”, ”interesting”, “fantastic”, “perfect” and “awesome.”; 4 out of 5 would recommend the campaign to others
On a scale of one to five, with five being very impactful, most library administrative unit interviewees said the campaign had been a “four.”
The Results: December 2012
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10 of the 15 community members who were asked to rate the campaign gave it a “four” or “five.”
Four out of five on line survey respondents (82%) said the ‐amount of assistance they received from OCLC was “just right.”
Three out of four on line survey respondents (72%) said they ‐would like to continue to receive tools and ideas from OCLC.
Over 1200 participating libraries in 2013!
The Results: December 2012
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Bringing a succesful American campaign to Europe
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USA vs Europe:
• Place of libraries in the community• Activities in libraries• Consumer use of media (print vs internet)• Community sense
• One Europe, different marketing environments
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Germany:
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1. Baselland (CH): 277.600
2. Leverkusen (D): 162.000
3. Mettmann (D): 39.000
4. Sömmerda (D): 20.000
5. Graz (A): 265.000
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42 + 3
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Pilot Libraries
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BiblioFreak pilot in Germany
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Launch in Sömmerda August 2013
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Local fair activities
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https://www.facebook.com/pages/Stadt-und-Kreisbibliothek-S%C3%B6mmerda/202302553145440
Social media : Facebook
PR effects
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PR effects
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Results so far:
• Pilot: 5 libaries• Great interest for the project from other
libraries• Additional funding on its way• Campaign is prolongued for October –
December
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The Netherlands: Geek pilot launch mid November
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Pilot The Netherlands
• Amsterdam, Rotterdam, The Hague, Utrecht (G4)
• Target group: inhabitants G4 age 20-34– Lowest membership in this age
group– Future decision makers
• Target: change image & brand (re)building
• Period: 14 November – 14 February
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Pilot objective
• Support today’s and secure future services of public libraries through successfully raising and sustainably building public awareness (in age group 20-34) of “today’s public library” to gain and / or remain sufficient financial resources.
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“Today’s public library is not just about lending books!”
It’s about:
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Pilot issues
• Geek NL needs a Dutch “look & feel”
• Alignment with other branche campaigns
• Internal & external communication about pilot
• Necessity of additional funding• Succesfull pilot impact on roll
out rest of The Netherlands
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Campaign
• Website, social media• Posters, flyers, presence on
(local) festivals• Key succes factor:
personnel• First success: additional
funding raised: EUR 150.000
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• Launch on november 14 during national information specialist meeting (KNVI)
• Launch activities: – promotion team during the meeting breaks– Presentation of campaign for peers– Variety of activities inside and outside libraries.
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What would you do in terms of reinvesting if you had the
money and a marketing team at your disposal?
Round up:
We believe in libraries