HEY, THANKS!sharing gratitude in the workplace

Tara V. & Maria F. | d.compress 2015

MEET CHITRA, CEO/FOUNDER“I FEEL LIKE

THE PIN THAT HOLDS

EVERYONE TOGETHER”

“SUCCESS IS EVERYONE

FEELING HAPPY”

“IF I’M NOT THERE, I DON’T KNOW WHAT’S GOING ON…THEY DON’T

TALK TO ME”

HOW MIGHT WE INSPIRE EMPLOYEES

IN DISTRIBUTED TEAMS TO DEVELOP ACCOUNTABILITY TO THEIR TEAMS?

SBTM: SHARE ONE SPECIFIC PIECE OF GRATITUDE

WITH A COWORKER EVERY WORK DAY

“THERE ARE TWO THINGS PEOPLE CRAVE MORE THAN

SEX AND MONEY: RECOGNITION & PRAISE.”

PROTOTYPE 1:

TEAM DAILY UPDATE

END OF DAY NOTIFICATION

WORK STATUS UPDATE

THANK YOU TO TEAMMATE

PROTOTYPE 2:

HEY, THANKS!

GIVING CHITRA A TASTE OF FUTURE POSSIBILITIES FOR UNIFYING HER

DISTRIBUTED TEAM

GREAT JOB ON GETTING THAT

CUSTOMER!

4 COMPANIES WITH DISTRIBUTED TEAMS

29 TOTAL PEOPLE

OUR TRIAL DESIGN: TESTING THE EFFECT OF GRATITUDE GIVING ON

DISTRIBUTED TEAMS WITH & WITHOUT A FORMAL VEHICLE

OFFICIAL SURVEY: 1 LARGER COMPANY

REMINDERS ONLY:

3 SMALLER COMPANIES

“HEY! DON’T

FORGET TO THANK A

TEAMMATE TODAY!”

OVERALL, POSITIVE SENTIMENT + MORE ENGAGEMENT WITH FORMAL VEHICLE

60% FELT POSITIVE CHANGE IN TEAM DYNAMIC

40% NO CHANGE

80% OF ENDING SURVEY RESPONDENTS WERE FROM TEAM MEMBERS GIVEN

OFFICIAL SURVEY

20% INFORMAL

POSITIVE SENTIMENT FOR CONTRIBUTION LEADS TO MORE

ACCOUNTABILITY

It made me think about what each member did for our

team and me. It made me realize how much we have

going for us, and what a wonderful team we have. Made me feel really good.

Made me feel better and more accomplished

It made me notice more from my team members and

appreciate their contributions more.

It felt good to be acknowledged by other teams

members especially on stressful days.

GRATITUDE HAS A PLACE IN THE WORK ENVIRONMENT - THE KEY IS IN THE VEHICLE DESIGN & DELIVERY.

They were sent too late & at that point it felt

like a chore.

They were a nice way to start the day.

HMW MOVE FORWARD?! (NOT ALL AT ONCE!)

MAKE GRATITUDE PUBLIC

LONGER TESTING PERIOD

AUTOMATION & CONSISTENCY

FOR HABIT BUILDING

1 2 3

HEY, THANKS! FOR LISTENING :)

QUESTIONS?COMMENTS?EPIPHANIES?