HOUSEKEEPING INVENTORIESBy Ameya Mandke

Spot removal Hard Brush

Upholstry Brush Long Handled Curtain and

Pleats Brush

Soft metallic bristle brush

Nylon Fiber Carpet Brush Natural Fiber Carpet

Brush for Rugs

Horsehair Bristle Carpet Brush

Leather Cleaning Brush

Short bristle scrubbing brush

Grout Cleaning Brush Carpet Brush Roller

Iron Shaped BrushWC Brush

Nylon bristle deck scrubbing brush

Oval Wall Dusting brush

Nylon bristle wall dusting brush

TYPES OF BROOMS

Natural Fiber Broom

Nylon bristled broom

Nylon bristled street broom

Coconut fiber yard broom Box Sweeper

Dry MopsImpregnated Dry mop

Disposable Dry Mop Head

Mops

Static Duster

Do-All Mops

Kentucky mops with loop ends

Sponge Mop

Squeegee

Cloths

Duster and cloth mittens

Swabs and wipes

Scrim Glass Cloth

Rags and Polishing Cloths

Chamois Leather

Dust Pan

Standing Dustpan with Broom

Guest room Dustbin

Dustbins in the service rooms

Public area Dustbin

Dustbin in waste collection areas

SanibinSpray Bottles

Polish applicator Tray

Hand Caddy

Maid’s Cart / Trolley or Chambermaid’s Trolley

Guest Supplies

Sewing Kit / Dutch Wife

Match box Ashtray

Shoe MittService Directory

Contd…..

Business Kit Guest stationary folders

DND Card Breakfast knob card

Tent cards Laundry Bag

Hangers

Bathroom Supplies

Toilet Strips Dental Kit

Loofah

In the Hand Caddy

All purpose cleaner Glass Cleaner Rubber Gloves

Napthalene Balls

Linen Trolley

Single section standing ladderStep Ladder

Sundry Equipments

Extension Ladder

Combination Ladder

Roof Ladder

Carpet BeatersAbrasives

Mechanical EquipmentVacuum cleaner/Suction Cleaner

Electric brooms

Dustettes

Backpack vacuums

Upright Vacumm

Cylindrical vacuum cleaner

Pile-lifter vacuum

Cetralized Vaccum Cleaner

Wet Vacuum Cleaner

Floor Machine

Burnishing pad – Non wowen Natural/Polyester Fiber

Buffing Pad

Hot water extraction machine

Solvent Extraction Machine

Carpet Shampooing Machine

Scrubber-dryer-sweeper High pressure washer

Type of Equipment: Taski 450 smm (18'') brush, low-speed machine S. No. SM 381

Date of Purchase Date First Used Cost of Machine Attachments Cost

Period of Gurantee Life Expectancy Specific User(if any) Other users

Location of area where used Other areas Supplier

Local Representative Servicing Details

Sample card for Equipment Indexing

•Up to date information•Location of equipment, who operates•Cost details•Servicing details•When purchasing new equipments gives relaibility check

SELECTION OF CLEANING EQUIPMENTS

SAFETY SUITABILITY

VERSATILITY WORK PERFORMANCE

EASE OF HANDLING PORTABILITY

DURABILITY NOISE LEVEL

AVAILABILITY of spare parts PROTECTIVE DESIGN

EASE OF STORAGE COST

WaterDetergents

Abrasives

Reagents

Organic Solvents

Disinfectants and Bleaches

Glass CleanersDeodorizers

Laundry aids

Toilet Cleaners

Polishes

Floor Sealers

Floor strippers

Carpet Cleaners

Types of Cleanig Agents

Water

Sources of Water

Surface Water

Deep-soil water

Sub-soil water

Types of Water

Hard Water

Temporary Hardness

Permanent Hardness

Soft Water

Methods of softening water

Alkali Method

Lime Soda Method

Addition of sequestering agents

Ion-exchange method

Organic base-exchange method

Hard Water and Soft Water

•Water that contains more than 60ppm(particles per million) of calcium/magnesium is called hard water. •When the mineral content is in the range of 61-120ppm, the water is said to moderately hard and if its exceeds 180ppm the water is considered very hard.

•Temperory Hardness• Caused by bicarbonates of calcium and magnesium. • Can be removed simply by heating the water above 72 degree

Celcius•Permenant Hardness• Caused by sulphates and chloride of magnesium and calcium.

•EFFECTS OF HARD WATER • Does not allow lather formation from soaps and detergents.

Means more use of detergents to get the desired result.• Premature ageing of fabrics due to constant friction with the

deposits from hard water. Becomes coarse and uncomfortable to work

• Can cause discolouration• Gives rotten-egg odour.

Water Softening

•Water which has more than 50ppm hardness needs to be softened.•The reaction that happens in the removal of temporary hardness• Ca(HCO3)2 → CaCO3↓ + CO2↑ + H2O• Mg(HCO3)2→MgCO3 + CO2↑ + H2O / MgCO3 + H2O→ Mg(OH)2↓ +

CO2↑•Alkali Method – Calcium Hydroxide(Ca(OH)2) is used to remove the hardness from the water•Lime soda method – Sodium carbonate and calcium hydroxide are used.•Addition of sequestering/chelating agents – Organic compounds that react with metallic ions and form a complex. These metallic ions will be present in the water but will unable to ract with soap or detergent, thus making water soft.•Ion-exchange method – hard water is made to get into zeolite. Any hardness in the water through this process is completely removed.•Organic Base Exchange Method – Organic-base exchangers are synthetic resins containing the sulphonic and carboxylic acid group.

Effect of Hard water on shower head.

DetergentThe Cleaning Agents that are used with water, loosen and remove dirt and hold it apart so that it does not stick again

Types of Detergent

Soapy Detergent

Basic Properties of Detergent:•Good wetting power – enable the surface of the article to be thoroughly wet.•Good emulsifying power – to breakup the grease and enable the dirt to to be loosened•Good suspending power – to suspend the dirt in solution, thus preventing its deposition.Composition of Detergent1. Active Ingredients – These lower the surface tension between water

and the cloth. The are natural oils or fats or obtained from petrochemicals

2. Builders – They give bulk to the detergents. They are added to improve handling and dilution property. E.g. Water for liquid detergent and sodium sulfate for powder

3. Additives – Added for extra effect. Bleaching agents, bluing agents, fluorescent brighteners, enzymes, and so on.

Contd

Powdered DetergentsPro: They're generally cheaper.Pro: The cardboard packaging is more eco-friendly.Con: Some people think they don't dissolve as well in water. This may have been a problem with some of the first powdered detergents, but these days, most powders are designed to readily dissolve in water.Con: Sodium sulphate can wreak havoc on septic systems.Con: Powders contain more chemicals compared with liquids, due to the filler.Liquid DetergentPro: The detergent is already pre-dissolved.Pro: You can pre-treat stains by pouring it directly onto clothes.Con: They're usually more expensive than powdered detergent.Con: They have plastic packaging, which is less eco-friendly.

How Detergents work Every detergent molecule has hydrophilic head, hydrophobic and oleophillic tail.1. Wetting Action –

• Lowers surface tension2. Emulsifying action –

• The grease gets attracted, trapped and gets removed from the fabric3. Suspending action –

• Since the grease is trapped now this due to fact that the hydrophilic heads at the other end from the grease molecule are attracted to water. The surfactant carry mild charge which repel each other. This also aids in suspending power of detergent.

Detergent

Soapy

Soapy detergents/soaps

Less ExpensiveEffective only in soft water• Toilet soap

• Different for guest rooms and for cloak rooms• Soap powders• Soap flakes – Simplest of all detergent, they dissolve easily and are

used for delicate fabrics washed at low temperatures.

Synthetic detergentsNot affected by hard water and have good suspending powerAlkaline detergents are widely used in housekeeping as they are very strong detergents and removes grease.• Liquid synthetic detergent• Powdered synthetic detergent• Solvent-based detergent• Biological detergent• Disinfecting detergent/sanitizers

Ideal Detergent1. Have good wetting, emulsifying and wetting powers2. Readily dissolve in water3. Cleanse quickly with minimum agitation4. Be effective in all ranges of hard water, without producing scum5. Be effective over a wide range of temperature6. Be harmless to the skin and the surface to be cleaned7. Be easy to rinse away8. Be biodegradable

Do’s

1. Dilute as per manufacture’s recommendations2. Use right detergent for surface to be cleaned3. Use protective gloves when using strong detergents4. Dissolve the detergent thoroughly before use.5. Rinse away all traces of detergent from the surface and any cleaning

equipment employed.6. Label detergent containers neatly7. Store detergent containers in a dry, well-ventilated storage area.8. Wipe up any spilled detergent, as it may be safety hazard

Some Common Floor Cleaning Brand used in hotelsTASKI R1 is a fully formulated cleaner-cum-sanitizer for cleaning and sanitizing all surfaces in the bathroom, viz sink, tub, tiles, floor and fittings. This pleasantly scentedproduct does not contain any abrasives or bleach. TASKI R1 is safe for use on marble and granite.

TASKI R2 is a concentrated general purpose cleaner-cum-sanitizer. This pleasantly scented product which does not contain any abrasives or bleaches, is ideal for the quick and gentle cleaning of all hard surfaces (e.g. TV cabinets, photo frames, telephones, etc.) Including glass and mirrors.TASKI R2 is recommended for use on shiny floor surfaces like polished marble, granite, etc.

TASKI R3 is a concentrated cleaner for cleaning all types of glass and mirrors. Regular cleaning of windows, glass display cases and mirrors with TASKI R3,leaves the surface clean and streak-free.

TASKI R4 SHINE-UP is a product formulated for wooden furniture maintenance. When used daily it cleans and leaves a deep, lustrous sheen on wooden furniture.

TASKI R5 is a water-based air freshener featuring a pleasing floral perfume which deodorizes guestrooms, banquet halls and office rooms.

TASKI R6 is an effective toilet cleaner specially formulated to remove lime-scaledeposits and stubborn stains. It leaves toilet bowls and urinals sparkling clean.

TASKI R7 is an effective floor cleaner. It can be used for both wet mopping as well as scrubbing with a machine.

Highly effective acid based descaler for kettles. Effectively removes lime scale without the need for scrubbing

TASKI R9 is a fully formulated cleaner for cleaning all fittings and walls in the bathroom viz. sink, tub, tiles and fittings. It is specifically formulated for hard water conditions. Regular usage of TASKI R9 prevents scale deposition on walls and fittings.

Suma i n o x is a specially formulated polish for care of stainless steel that protects against grease and water splashes leaving the surface with a bright finish. It can be used on stainless steel doors (specially refrigerators and freezer doors) and outside surface of stainless steel equipment.

Guest Supplies

Guest Amenities

Guest Expendabl

es

Guest Essentials

Guest Loan Items

Guest Amenities

TCMF – Tea, Coffee Making Facility

Chocolates, Biscuit Platter, Free Beverages, Free Snack,

Business Kit

Pin, Small Stapler, Paper Clips, Pen, Envelopes, Writing Sheets

Bathroom amenitiesBath Gel, Bath Salt, bubble bath, Body lotion, body talc, body oil, deodorant, moisturizer, tanning lotion, shower cap, shampoo, hair conditioner, nail clipper, small scissor, comb, Loofah pads.

Guest Expendables

Laundry Bag, Laundry List

Magazines, Plastic/Utility Bags, Sewing Kits, Disposable slippers, Tent Cards, Coffee Sachet, Candy/Mints.

Bathroom Expendable Supplies: -

Types of Linen

Guest Room Linen

Bed Linen

Bath Linen

F&B Linen Health Club Linen

Bed LinenBed Linen Types Sizes in In. Sizes in Cm

Sheets Single 80*117 203*295

Double 90*108 225*270

Queen 108*117 270*295

King 117*126 295*315

Crinckle Sheet Single 72*108 180*270

Double 90*108 225*270

Pillow Cases Standard 20*30 50*75

King Size 20*36 50*90

Blankets Single 70*100 175*250

Double 90*100 225*250

Queen 100*117 250*295

Duvet Covers Single 55*80 135*200

Double 70*75 175*190

Bed Spreads Varies with Bed Size. Should just touch the floor

Mattress Protectors Sngl or Dbl Slightly shorter than sheets

Dust Ruffles

Mattress Protector

Bath Linen

Body Wash Cloth

Bath Mat

Table Linen Specification Size in Inches

Table Cloth(Square)

2-seater table 36*36

4-seater table 54*54

6-seater table 63*63

8-seater table 72*72

Table Cloth(oblong)

6-seater table 52*72

8-seater table 90*72

Napkins/Serviettes 18*18 / 24*24

Slip Cloths

Baize Cloth

Frills

Waiter’s cloth

Uniforms

•HK is the custodians of uniforms for all hotel Employees•Exchanged at uniform room on one-for-one basis•There should be two uniforms per employee and upon confirmation third set should be made.•Purpose of Uniform• Well groomed appearance• Identifing hotel staff and differentiating them from guest• Work comfort• Encouraging a feeling of belonging in the employees of the

organization.

•Should be well fit and allow for comfort of movement.•Half length sleeves for employees who do hands-on work.•Pockets are handy and always helpful.•Elements of traditional