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HOW A CALIFORNIA COLLEGE REDUCED AVERAGE VERIFICATION PROCESSING TIME BY

95%

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SCHOOL STATS

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SCHOOL STATS

This large California Community College’s financial aid verification process was manual and paper-driven.

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SCHOOL STATS

• Student Enrollment: Approximately 20,000

• Student Information System: Banner

• Staff: 8 full-time financial aid staff members

• Verification Processing time: 5 to 6 weeks per student

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FINANCIAL AID OFFICE GOALS

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FINANCIAL AID OFFICE GOALS

Out of a commitment to providing an excellent and secure student experience, as well as improving

department efficiency, the school sought an online solution that would:

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FINANCIAL AID OFFICE GOALS

• Significantly reduce verification processing costs

• Decrease verification completion time

• Provide an imaging system/document repository

• Allow students to electronically sign documents

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campuslogic SOLUTION

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SOLUTION

CampusLogic suggested StudentVerification, a smart solution that automates the financial aid

verification process.

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SOLUTION

StudentVerification:

• Lowers institutional costs

• Increases data security and compliance

• Simplifies management of the verification process

• Improves the student experience

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RESULTS

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RESULTS

By implementing StudentVerification, the school:

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RESULTS

• Reduced verification processing time from nearly 6 weeks to 48 hours during peak season

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RESULTS

• Increased efficiency, enabling the reallocation of 5 financial aid staff members from verification processing and freeing up more than 200 additional hours every week for student counseling and other assignments

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RESULTS

Through StudentVerification, students now enjoy:

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RESULTS

• 95% faster verification process

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RESULTS

• Electronic document submission

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RESULTS

• One-click signature services

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RESULTS

• Government-grade security of sensitive documents

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RESULTS

“It used to be all hands on deck, with all 8 staff doing verification. Now, not only have we reduced the

processing time, but only 3 staff are doing verification, allowing me to re-deploy the other

five to work on other assignments.”

-Director of Financial Aid

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SAVINGS

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SCHOOL STATS

By implementing StudentVerification, operational costs were cut by more than 50% in the first year and the student experience was significantly improved.

The time savings of up to 95% means financial aid staff has considerably more time to spend actually

counseling students.

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THANK YOU.

campuslogicfrom the team at