Designed by Muhammad Azeem

USA Tufail Camp, LHR

How to improve Communication Skills

Introduction.

Basic Communication Principles.

Communication Barriers.Communication Trilogy: Giving good info,

gathering good info, and building mutual interest.

Developing Assertive communication Skills.

Developing Active Listening Skills.

Content

The purpose of this Workshop is to teach the students that how they can communicate their massage clearly and unambiguously.

Techniques and Practices to improve communication.

Most of the time It has been observed that Students do have concept but they are unable to communicate, so after this Workshop they would be able to find out problems and then improve.

Objectives

1. Session learning outcomes.2. Key Concept & Content.3. Basic fundamentals.4. Learning Activities.5. Assessment.

Session Time: 11:00 to 12:30

Session 1: Intro to Communication Skills

Whatever speaker says whether audience understand or not, relevant or not, fulfill the need or not.

these are all the examples of Communications.

Effective communication when Sender receive the desire response from receiver/audience.

Effective communication & Communication

1. Session Learning outcomes: Students will be able to understand

communication & effective communication in manner way.

2. Key Concepts and Content:1.1 What is Communication? Understanding is the essence of

Communication. In a simple words we can define Communication as If we know how to make other understand what we are will to, is the Communication.

Session no 1: Introductory

2.2 Elements & Process of Communication.

In this Activity Students have to communicate in groups that what they have learnt in the first Session.

Different Background Students will explain differently.

Then we will ask other students to tell which Groups explain more clearly, so the result would be in front of them.

1.3 Activity Time: Why study Communication?

1. Session learning outcomes.2. Key Concept & Content.3. Basic fundamentals.4. Learning Activities.5. Assessment.

Session Time: 12:30 to 2:00

Session 2: Basic Communication Principles

Session Learning ObjectivesStudent will be empowered to communicate the massage with proper Body language.

Key Concepts and ContentStudents will be guided regarding good and bad body language which can convey the good and bad impression on Audience.

Session 2: Principles

1. Active Listening not hearing only.2. Avoid Interruption.3. Avoid rejection.4. Avoid Creating distortion.5. Do not use unnecessary fillers.6. Try to clear ambiguity before you speak.7. Do not use Short foams like PFA, FYI, FYNA

etc.8. Normal your Tone so the receiver

understand easily.9. Avoid being sarcastic.

Session 2: Basic Communication Principle

Difference b/t Listening & Hearing:

We hear many sounds around us which is not related to us that we do not need to respond.

But In Listening, we have to response on what we are listening to. So be a good listener instead of hearer.

2.1.1 Active Listening

2.1 Body languages

Student Volunteer will be required first.

According to Instructor instruction, she/he will make different Body language.

Students will be asked if they like then why ? And same if they do not, then why?

2.2 Activity Time

1. Session learning outcomes.2. Key Concept & Content.3. Basic fundamentals.4. Learning Activities.5. Assessment.

Session Time: 3:00 to 5:00

Session 3: Communication Barriers

Session Learning outcomesIn this session Students will be empowered to face and over come Communication Barriers.

Key Concepts and Content Different Language Barrier, Cultural Barrier,

Religious Barrier, Physical Barrier, would be discussed and guide them how they can communicate to over come these.

Session 3 Barriers & How to over come

Physical Barrier Physiological barriers may result from individuals' personal discomfort, caused, for example, by ill health, poor eye sight, or hearing difficulties.Incase receiver is female so there must be proper distance to maintain comfort level, also comes under it.

Cultural BarrierDifferent Students will come from different culture, Different background, So Speaker has to aware of it so She/he can communicate properly.

3.3 Barriers

Language BarrierDifferent languages do have different expression, jargons, so this is not that much imp. Incase Speaker does not understand so She/he can politely ask.

Gender BarrierGlobal studies suggest that a woman speaks between 22,000 and 25,000 words a daywhereas a man speaks between 7,000 and 10,000.It has been also observed that Men speaks more logical then Women. So gender would be caters accordingly.

3.1 Barriers

Perpetual BarrierSome words do have different senses which might negative as well. So Speaker has to be aware of it not to use. It again covers when we thoroughly study the audience.

If you just see this what comes in your mind

first?

Your Po……… what you complete

3.1 Barriers

Make 2 groups of the Students. There would be a leader in each group.

Both of them would be guided to design ad in Pakistan where you are selling a product having alcohol. It might be food or medicine.

Because this is religious barrier, so we will identify the student exposure that how they design it.

3.2 Activity Time

You may send and email to Axeem.Zubair@gmail.com

I will be more than happy to reply your queries. Thanks!

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