How you will learn to coach

Ian ShawTeam Coach

On our ‘Coaching with Emotional Intelligence’ programme

The objectives of the programme

• You will understand the importance of coaching to the development of people

• You will learn how to coach using emotional intelligence and the key coaching skills and tools

• You will commit to continue to develop as a coach after the programme has ended

Coaching is the process of equipping people with the right

know-how, tools and opportunities, so that they may achieve their goals and realise

their full potential.

Helping them to release their personal magic.

What this video will cover

1. Why our approach to learning is different

2. What our learning programmes offers

3. How ‘Coaching with Emotional Intelligence’ will work

WHY

WHAT

HOW

Training doesn’t always deliver

• Only 15%-20% of content actually actually sticks

• Training methods often don’t meet learners preferred way of learning

• Spreading the scarce budget too thin– Content overload– Too many people in classes

WHY

The 70:20:10 model for Learning and Development

•The 70/20/10 Model is a Learning and Development model based on research by Michael M. Lombardo and Robert W. Eichinger for the Center for Creative Leadership.[1] The concept states that development typically begins with realization of a need and motivation to do something about it, and that a blend of different learning approaches "in concert" can provide powerful learning. Lombardo and Eichinger stated that "the odds are that development will be":

• about 70% from on-the-job experiences, tasks, and problem solving.

• about 20% from feedback and from working around good or bad examples of the need.

• about 10% from courses and reading.May 3, 2023 7

WHY

Education 10%•Professional journals•Conferences/seminars•E-learning/Blended Learning•Books•Formal “Training”

Relationships 20%•Role models•Coaching•Ongoing 360 feedback•Career Planning•Mentoring

Experience 70%•Cross-functional teamwork•Start-up/Shut-down assignments•Job change/rotation•Special projects/taskforces•Development in role “on the job”

10%

70%

20%

Learning & Development

Continuum

WHY

WHAT

WHAT

Learn Experiment

Apply Perfect

TEACHShow and tell

COACHGuide self discovery

ToLongTermMemory

Learn something

new in small chunks

Try out new skill in a

‘safe area’

Apply it to your job and

develop a good habit

Continuously Improve developing

your mastery

WHAT

HOW

Kick off

Workshop 1 the basics of coaching

Workshop 2

overcoming barriers

Workshop 3 bringing it all together

3 hours

3 weeks

5 hours

6 weeks

5 hours

6 weeks

5 hours

The programme timeline

Slow learning & learning by doing

Action Learning Circles• You will be working in a small action

learning circle of 6 people with a coach• You will all be going through the same

learning experience over the duration of the programme

• You will meet regularly in between workshops to share learning and help one another

• You will have access to your coach throughout the programme

HOW

Kick off

Workshop 1 the basics of coaching

Workshop 2

overcoming barriers

Workshop 3 bringing it all together

3 HOURS• Meet your coach and the other participants.• Learn how the programme will work• Receive your ‘Coaching with Emotional Intelligence’

WORKBOOK• Understand the level of support and safety you will enjoy• Pick your learning partner / buddy• Understand the value of reflection and maintaining your

learning journal• Learn how to work in an action learning circle• Understand how the 360 degree feedback will work

Coaching with Emotional

Intelligence

WORKBOOK

HOW

LEARNING JOURNAL

• What you've learned, i.e. a record of your learning.• What you still need to learn - you can use it to keep a record of

what you need to learn and tick things off as you complete them. It can be very motivating to look back and see how far you've come.

• Your learning goals - what you're going to do and when. Remember to make them SMART goals

• Your experiences while you're learning. What was good and bad about the experience? Will you do things differently next time? What changes will you make?

• Your feelings about your learning. What were you thinking and feeling while you were learning?

• Your thoughts about what you're learning.• Problems and possible solutions - when you write something

down your subconscious mind often continues working on it, and it's amazing how often you'll come up with a solution to your problem.

• Why the new information/ knowledge/ skill/technique is relevant to you and how you’ll use it in future.

HOW

Rapid Learning Chunks1 How you will become a coach

2 Emotional Intelligence

3 SKILL – Building Trust

4 SKILL – Empathetic Listening

5 SKILL – Thoughtful Listening

6 SKILL – Constructive Feedback

7 TOOL – Rapport Building

8 TOOL – Know Yourself

9 TOOL – The Coaching Wheel

10 TOOL – The Funnel

11 TOOL – Root Cause

12 TOOL – Overcoming Blockers

13 TOOL - Scaling

14 Preparing to be coached

15 Preparing to coach

HOW

HOW

Kick offWorkshop 1 the basics of

coaching

Workshop 2 overcoming

barriers

Workshop 3 bringing it all

together

3 WEEKS• Buy and update your learning

journal• Send off your invitations to

complete your 360 degree feedback

• Regularly meet with your learning partner

• Buy your coaching books

HOW

Kick off

Workshop 1 the basics of coaching

Workshop 2

overcoming barriers

Workshop 3 bringing it all together

5 HOURS• What is coaching?• The ‘Coaching with Emotional Intelligence’

model• Power up your Emotional Intelligence engine• The 4 key skills• TOOLS

• The Coaching Wheel• The Funnel• Root Cause

• Action planning

HOW

Kick off

Workshop 1 the basics of coaching

Workshop 2

overcoming barriers

Workshop 3 bringing it all together

6 WEEKS• Complete your coaching

assignment• Update learning journal• Receive one to one

coaching on results of 360 degree survey

• Work with your coaching partner

• Meet as an action learning circle

HOW

Kick off

Workshop 1 the basics of coaching

Workshop 2

overcoming barriers

Workshop 3 bringing it all together

5 HOURS• Share coaching journey

• Success• Struggles

• Overcoming barriers• Blockers and drivers• Drilling down deeper• The impact of personality

preferences• Preparing for your ‘external’

coaching assignment

HOW

Kick off

Workshop 1 the basics of coaching

Workshop 2

overcoming barriers

Workshop 3 bringing it all together

6 WEEKS• Complete your coaching

assignment• Update your learning

journal• Work with your coaching

partner• Regularly meet as an

action learning circle

HOW

Kick offWorkshop 1 the basics of

coaching

Workshop 2 overcoming

barriers

Workshop 3 bringing it all

together

5 HOURS• Share coaching journey

• Success• Struggles

• Solution-Focused Coaching• What it is• How you apply it• Using the scaling tool

• Bring your learning together• Self-assess your skills as a coach• Planning your future learning

Summary• This is a 15 week slow learning programme• You will be learning as part of a small highly

supportive action learning circle supported by a coach

• Workshops will be less about knowledge transfer and more about application

• Your learning is supported by self paced learning, workbook, cards, learning journal and coaching books

• You learn to coach by doing it

If you have any questions please email

me on ian.shaw@release-the-

magic.com