Higher Ed.

The adventure starts here!

The student experience

Tour Bus Excursions Challenging Adventurous

Tourist Trail Off-the-beaten-track

Experiences Help!

Core Reading

Independent Research

Building Skills & Confidence

Supportive

Exploring via independent research

Teaching tour bus

“Intuitive and easy to use”

Amazing resources!

“They were really supportive!”

“Brilliant customer service!”

I always knew where to find the information I needed

I had access to everything I neededI really enjoyed using the resources – they kept my attention

There were never any obstacles to stop me from learning

They anticipated my needs

When there was a problem they knew how to fix it quickly

They were always so friendly and polite

They were always interested in listening to how they could be betterI could rely on them to help me

They helped me to feel more confident in my own skills

It was always easy to get support in a convenient way

VLE(embedded resources)

Feed

bac

k

Account creation

Student Experience

#1 Gmail

Institutional emailAble to redirect to personal email iCal calendars

• Set up : £1k• Running cost : FREE

#2 Converged Service

Single-point-of-contact

ALL enquiries

ServiceDesk software

Customer service

• Set up : £1k• Running cost : £1k

#3 Discovery Layer

Google-like simplicity

Search across ALL databases

• Set up : ???• Running cost : ???

#2 Open Source LMS

Library catalogue to hold eBook data

Mature technology – low risk

• Set up : £1k• Running cost : £1k

#5 eBook Models

DawsonEra, EBL etc.

Able to boast 250,000+ ebooks

Only pay for titles actually used

• Set up : FREE• Running cost :

controlled

#6 Embedded Reading

eBook-only reading lists

Embed into VLE

Page-specific permalinks

Embedded logo linking to Library

#7 Study Skills

Foundation moduleSkills4StudySelf-assessmentPre-enrolment?Time-release emails

• Cost : £13k+ pa

#8 Learning Analytics

Dashboards

Predictive intervention

Improved retention

#9 Mobile Apps

M-friendly systemsPearson app?

• Setup : £5k?• Running cost : ???

#10 SMS Texting

Txt LATE to 0201…

Include short URLs to webpages in AUTO REPLY

• Cost : FREE

#11 Embedded library

Hyperlinked library logo embedded into VLE

Door to library from every classroom

#12 InfoGraphics

Visually attractive

Graphic design

Engaging

#13 Learning technologiesMindmaps – image link to online – Xmind

Prezi – image link to online

Screencapture - Jing

SurveyMonkey

WordClouds - Tagxedo / Wordle

#14 CommunicationFacebook

Twitter

Welcome email – login details etc. – welcome tour

Import iCal study calendars into home/work calendar

Emergency communications blog/RSS

Library blog/RSS

QR codes – all hardcopy materials, sweatshirts etc.

#15 Nuts n’ boltsCopyright – CLA Digital… NLA?, ERA? OPSI?

SENDA, DDA, TechDis

Single Sign-On, OpenAthens LA 2.0

EBSCO - Subscription Agent (FREE), Business Source (£10k?), A-Z(??)

British Library ILL