Integrating GPS, Pool Service and the Customer

Integrating GPSPool Service

and the Customer

• Review of the benefits of GPS• Digital BlueTooth Devices can be linked to Smart Phone/GPS• Smart pool Service & Water Testing is now possible• How to get best accuracy with your testing • Changes that may effect Pool Industry because of CDC’s

(Center for Disease Control) Model Aquatic Health Code (MAHC) and the NSF 50 and WQTD (Water Quality Test Device) performance certification

Topics for Today

• Global Positioning System is a “constellation” of 24 satellites that orbit the Earth and make it possible for people with ground receivers to pinpoint their geographic location.

• The location accuracy is anywhere from 300 to 30 feet for most equipment.

GPS DEFINED

GPS

Improved safety Reduced fuel costs Reduced operational costs Increased productivity Reduced liability issues Reduced idle times, improved routing and

customer service It can Increase the number of customers

you can handle

BENEFITS OF USING GPS

Benefits of GPS

Smart Phone is best way to keep track of your Serviced Customers

GPS link in your Smart phone (or device) offers best way to travel to Customer

Custom Software can link GPS to optimize Service Technicians travel, duties, and time

Pool Water Test Photometers can now be linked effortlessly by BlueTooth to Smart Phone and GPS

• Pool maintenance requires testing for Balanced Water

• Commercial Pool Testing must meet Health Department requirements

• Free Available Chlorine and pH for Commercial Pools must be tested as often as every 2 hours per MAHC (Model Aquatic Health Code)

• The pool industry is evolving and properly trained Pool Service Technicians are needed. Using high tech devices can make it all more efficient.

What is Smart pool testing?

Smart Pool Testing

Many Pool devices and controls have BlueTooth or Smart Phone communication

Pool Controllers have option through WiFi to Monitor and Adjust pool chemistry via Smart Phone

Similarly Temperature control via WiFI of Pool or Spa

iDip is a Photometer with a BlueTooth link to Smart phone (iPhone, iPad, Smart Phone) that will keep track of your water testing, location, and service details.

Smart Pool Service

First step is to train the Service Technician and keep him trained

Smart tools are great but don’t work too well in untrained hands

There can be a lot of assumptions that everyone knows how and what to do

This can breed ERRORS

Smart Pool Service: Train so they can UNDERSTAND

Understand the basic fundamentals of Testing

Understand the different test methods Understand how to run the test properly Understand limitations of each test Understand that test reagents have shelf life

even when no expiration date is listed


Understand that quality results require your attention to details

Understand how you can verify your accuracy

Understand that an initial OJT (on the job training) with occasional reviews approach can have problems such as:

Initial training fades; OJT usually involves avoidable mistakes; No proficiency guarantee


Understand that best retention happens when training is regular and short (1 hour)

Understand how to use the best communicators in your group as experts.

Understand the benefit of Visual and Verbal communication

Understand the benefits of proficiency, tracking it, and the value of incentives

Understand the value of keeping UP TO DATE of where our industry is heading

For Visual COLOR Match TESTS

• WHEN test involves visual color matching then there is the small but real issue of color blindness

• Are YOU color blind?

COLOR BLINDNESS

Over 32 million Americans (8% of men) are color blind

Understand TEST Resolution and Accuracy

• Test resolution correlates to test accuracy

• Digital Devices give best resolution

• After 40 years as a Chemist I personally have come to a realization that my lab equipment if properly calibrated (precision is good) will typically give an accuracy of about 3 times the resolution of the test

RESOLUTION EFFECTS ACCURACY!

Resolution 1 ppm Resolution 0.1 ppm

RESOLUTION EFFECTS ACCURACY!

If your Digital Device has a resolution of 0.01 ppm for Free and Total Chlorine then an accuracy of +/- 0.03 ppm can be expected (factory calibrated photometer). Accuracy is most important when you measure the Combined Chlorine levels, since they need to be below 0.4 ppm (MAHC recommendation). Higher levels trigger: 1. Superchlorination (Shock)2. Water exchange or3. Patron adherence to better BATHER hygiene

• Digital pH meter (0.01/0.1)• Digital Photometric (0.1)• pH comparator (0.2)• Test Strips (0.2/0.3)• With what method can you rely on a pH 7.5 reading?

pH Test Methods (resolution)

• DPD Photometric Digital Meter (0.01ppm)• ORP Digital Controller range is usually

between 600mV to 900mV (0.3ppm?)• DPD-FAS Drop count Titration (0.2 ppm)• DPD Visual Color Comparator (1 ppm)• Chlorine Test Strip (1 to 3 ppm)• Is it important to read 3.11 ppm Chlorine?

CHLORINE TEST METHODS(resolution)

•Photometric (1 ppm)•Titration (10 ppm)•Test Strips (20 ppm)•Which tests would you use to assure you are in the right range?

TOTAL ALKALINITY TEST METHODS (resolution)

•Photometric (1 PPM)•Titration (20 PPM)•Test Strips (50 PPM)•Accuracy may be OK with all three methods?

CALCIUM HARDNESSTEST METHODS (resolution)

• Photometric (1 ppm)• Visual black dot comparator (10 ppm)

• Test Strip (50 ppm)• What method works best if you want levels below 60PPM?

CYANURIC ACIDTEST METHODS (resolution)

NSF 50 ACCURACY SCALE L1,L2,L3

NSF 50 ACCURACY SCALE L1,L2,L3

Understand TYPICAL ACCURACY of your TEST

METHOD(ppm except pH)

Method FC pH AL Calcium CYPhotometer

0.04

0.2 10 25 (CaCo3) 5

Titration 0.4 — 30 40(CaCO3) —

Comparator

2 0.5 — — 30

Test Strip 3 0.5 50 — 80Digital pH — 0.0

5— — —

COLORIMETIC/PHOTOMETRIC

DIGITAL TEST DEVICES

• Using colorimetric or precipitation chemistries and the color (or precipitate) is measured by a digital instrument that measures light transmission through the sample

• Concentration is determined by the amount of light that is transmitted through the reacted pool water sample

• Chlorine has 0.01 ppm resolution; +/-0.04 ppm accuracy

• pH has 0.1 ppm resolution; +/- 0.3 ppm or better accuracy

COLORIMETRIC/PHOTOMETRIC DIGITAL TEST DEVICES

COLORIMETIC/PHOTOMETRIC BlueTooth TEST DEVICE - SPIN



Suggested Price for Meter and Software - $995Chlorine/Bromine disk - $2.00 Test Time – 3 minutes for 9 tests ($0.22/test)Made by LaMotte in USA Patent Pending

BlueTooth TEST DEVICE – TDS/pH PEN

Suggested Internet Price for TDS Pen - $147Suggested Internet Price for pH Pen - $140Suggested Internet Price for pH/TDS Pen - $280Test Time – 1 minute per testDaily Calibration recommendedMade by Myron L Company

eXact iDip • Bluetooth device that connects

with iPhone, iPad, or Android Smart Phone

• Runs over 35 Water Quality Tests.

• Each test automatically is linked with Date, Time of day, and pool location (GPS)

• Export results via email using CSV spreadsheets

GPS ENABLED

EMAILABLE RESULTS

BLUETOOTHiDIP

Suggested Price for Meter and FREE app - $190$0.09 to 0.50 per testTest Time about 30 seconds per test35 tests availableMade by Industrial Test Systems (ITS) in the USA Patent Pending

BlueTooth PH METER CHLORINE PHOTOMETER Combo TEST DEVICE –

EZDOO

Internet Price for EZDOO Meter - $290Weekly pH calibration recommendedFC, TC, pH test in 3 minute Manufactured in Taiwan by GonDo

• Fast and inexpensive• Suitable for screening• Strips have good shelf life • pH resolution is 0.1 and

accuracy is about 0.4• Chlorine resolution is 0.1 ppm but accuracy is

about 1 ppm• Available for Six Tests: pH, FC, TC, TH, TA, CY• User Calibration adjustment for each new lot of

strips is required

BlueTooth TEST STRIP READER

BlueTooth TEST STRIP READER

• Price for PCi is $650• Cost per strip is $0.28• 1 minute to run test• BlueTooth Available in 2016

Understand how

TO CONFIRM ACCURACY OF YOUR TEST METHOD OR

DEVICE

• Standards are solutions with known values that are used by laboratories to verify the accuracy of their test

• If you are using a pH meter you already use pH Standards

• Standards are now available for pool service professionals

Understand WHAT IS A “STANDARD?”

• Verifies the accuracy of your test

• Verifies operator is running test correctly

• Verifies reagents are functioning properly

• Verifies Digital Device accuracy

• Required for Digital pH meter calibration

Understand WHY USE A “STANDARD?”

• Food, Medical, and Drinking Water Agencies (Government regulators and inspectors) require that testing equipment be confirmed by Standards regularly

• Understand that using Standards gives confidence in what you are doing

Understand WHY USE A “STANDARD?”

• Most Standards are for only one parameter and require dilution to your testing range (like pH 7.00 Standard)

• Ready Snap 1P requires no dilution to use; just twist open, fill test cell with sample, and run test to verify accuracy

• Ready Snap are Plastic Ampoules that contain 10 ml of POOL WATER Standard with known values and they can be used with most pool tests

• NSF 50 and the MAHC do not require using Standards• Wouldn’t you like to know if your results are accurate?

EXAMPLES OF STANDARDS

• Turn on the Photometer and rinse out photometer cell three times with clean water

• Break open a Ready Snap by twisting the top 180°

Using READY SNAP With a PHOTOMETER

STEP 1

• Squeeze plastic ampoule to fill photometer cell to capacity (4mL)

• Discard this liquid sample followed with a little shake of the meter to empty the photometer cell of the remaining water drops

• Squeeze plastic ampoule to fill the photometer cell again


STEP 2

• Select the MENU for the test method procedure you want to verify (Calcium Hardness in this example) and run the test method as you would normally do the test

Using READY SNAP With PHOTOMETER

STEP 3

Compare the Photometer Digital Display against the assigned value in the chart provided with Ready Snap Standard


STEP 4

• If your value is within the acceptable range, you are operating the photometer correctly for the Calcium test method

• If your value is borderline, review that you are doing the test properly


STEP 5

•Total Alkalinity

•pH

•Calcium Hardness

•Copper

•Cyanuric Acid

•Phosphate

•Salt

USE READY SNAP STANDARD FOR VERIFYING

THESE TESTS:

Understand BALANCED WATER

• Healthy Water = Balanced Water• For balanced water 6 parameters to consider and they

are used to calculate (Langelier) Saturation Index 1) pH2) Total Alkalinity3) Calcium Hardness4) Total Dissolved Solids (TDS)5) Temperature6) Cyanuric Acid (CY)

IDEAL LEVELS FOR POOLS

TEST IDEAL LEVELSpH 7.4 to 7.6 (MAHC 7.2 to 7.8)Free Chlorine 1.0 - 3.0 ppm (Maximum of 10

ppm)Cyanuric Acid 20 to 60 ppm (MAHC below 100

ppm)Total Alkalinity 80 to 120 ppm (MAHC 60 to 180)Calcium Hardness

200 to 400 ppm (MAHC maximum level is 1000 ppm)

Copper/Silver 1.3 ppm/0.10 ppm (from MAHC)Saturation Index

-0.5 to +0.5 (salt pools -0.2 to +0.2)

Combined Chlorine

0.2 ppm (MAHC action level is 0.4 ppm)

• Balanced Water is water that will neither scale nor corrode pool or spa surfaces and/or equipment

• Corrosion is the dissolving or wearing-away of pool wall, pipes or equipment (SI below 0.0)

• Scale is the white deposit or precipitate that builds up on fixtures, surfaces, & equipment (SI above 0.0)

• Balanced water is non-irritating to eyes & skin of bathers, & allows sanitizer to work effectively

• SI is perfect when 0 but OK best between -0.5 to +0.5; FOR SALT POOLS -0.2 TO +0.2

BALANCED WATER

• If pH goes up then Calcium Hardness and Alkalinity has to be kept at lower (200 for CA & 80 for AL)

• Danger signs – pH above 7.8 and TA above 120

SI and RELATIONSHIP OF BALANCED WATER

SI (LSI)

BlueTooth iDip Calculates SI

Now you can have the benefit of knowing Saturation Index (SI) value automatically without effort

Just test the basic four tests of pH, Calcium Hardness, Total Alkalinity, and enter the Temperature and TDS of the pool and iDip App Auto Calculates the SI

BlueTooth iDip Links to GPS via BlueTooth and your

Smart Phone Now you can have the benefit of

documenting all your testing including Saturation Index (SI) value automatically without effort by way of iDip App

All this data is stamped with GPS coordinates and the App allows you to immediately link your Customer with this data and any entered notes by way of an email.

Can Service be any better then this?

• Circulate pool water before collecting sample, or manually stir water in sample area

• Rinse sample cell/vial at least three times with pool water before sampling

• Sample water 18 inches below surface (recommended for tests like Chlorine and Bromine)

TESTING Best Practices

• Do not collect water sample near return lines

• Note the temperature of water to be tested (Very cold or very hot water can effect test results)

• Read test instructions for procedure how to run test with very cold or very hot water


• Perform tests as soon as possible after collecting sample (immediate testing is required for accurate Free Chlorine and Bromine results)

• If collecting samples for later testing, handle carefully to avoid contamination, fill bottle to capacity, & seal sample bottle tightly


• Pay careful attention to expiration dates on reagents and test strips

• Keep reagent containers tightly capped and store in a cool, dark place when possible.

• Don't swap/mix the caps on reagent bottles to avoid chemical cross contamination


• Where required, measure volume of water sample to be tested (Measure the bottom of sample meniscus, not the top at fill mark)

• Don't interchange sample vials or cells

• Follow manufacturer’s test directions carefully


• Add liquid reagents carefully – make sure the correct number of drops are added to sample and drops are equal and full-sized

• Mix reagents with test samples thoroughly


• Record results and maintain those records for each pool or spa

• Never dispose of tested samples/reagents in the pool

• Rinse sample test vials and cells immediately after testing


• When using a photometer or any test, verify the accuracy of your results: use a Pool Water Standard to verify photometer, reagents, and operator


• Where possible use simple tests

• Digital devices give best resolution

• Better resolution gives better accuracy

• Accurate results help to make best choices for pool maintenance

Understand how to get BEST RESULTS

Questions? Ivars Jaunakais – Chief Analytical Chemist

[email protected] www.sensafe.com

mailto:[email protected]

http://www.sensafe.com/

HELPFUL RESOURCES• Book: Pool Chlorination Facts by Robert W. Lowry• Book: Intermediate Training Manual Part 1-Chemicals by

Robert W. Lowry• Book: The Ultimate Guide to Pool Maintenance by Terry

Tamminen• Book: The Pool Maintenance Manual by Terry Tamminen • Internet: Florida Health Dept:

http://www.doh.state.fl.us/Environment/water/swim/index.html • Internet: CDC http://www.cdc.gov/healthyswimming/ • Internet: NSF http://info.nsf.org.certified/pools/

http://www.doh.state.fl.us/Environment/water/swim/index.html

http://www.cdc.gov/healthyswimming/

Education

Integrating GPS, Pool Service and the Customer