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International students and International students and libraries: maximising potential libraries: maximising potential Moira Bent Robinson Library I’m going to study in Salford Wow, lucky you! It will be much more exciting than here.

International students support

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A presentation on the SCONUL Guidelines on library support for international students

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Page 1: International students support

International students and libraries: International students and libraries: maximising potentialmaximising potential

Moira BentRobinson Library

I’m going to study in

SalfordWow, lucky you! It will be much

more exciting

than here.

Page 2: International students support

“…we speak of international students when we mean students who have chosen to travel to another country for tertiary study … most of their previous experience will have been of other educational systems, in cultural contexts and sometimes in a language that is different from the one in which they will now study.”

(Carroll & Ryan, 2005)

I’m going to be an International

Student!! I wonder what that means.

Page 3: International students support

Do you know how many other international

students there are?

Page 4: International students support

International student profile: International student profile: worldworld

Global demand for international student places:◦ 2003 – 2.1 million◦ 2020 – 5.8 million

USA, UK, Australia, New Zealand, Canada:◦ 2003 – 1 million◦ 2020 – 2.6 million

(Bohm et al., 2004)

Page 5: International students support

International student profile: UKInternational student profile: UK

Domicile 2007/08 2008/09 % change

UK 1,964,310 2,027,085 3.2%

Other EU 112,150 117,660 4.9%

Non-EU 229,640 251,310 9.4%

Total 2,306,105 2,396,050 3.9%

[Source: HESA Students in Higher Education Institutions 2007/08, 2008/09]

Page 6: International students support

Top 5 non EUChina: 47,035 India: 34,065USA: 14,380Nigeria: 14,345Malaysia:

12,695

Top 5 EU Ireland: 15,360Germany:

14,130France: 13,090Greece: 12,035Cyprus: 1,0370

Will they all be like me?

[Source: HESA Students in Higher Education Institutions 2008/09]

Page 7: International students support

Institution International student nos

Percentage

Manchester 8,800 23%

Nottingham 7,900 24%

University College

7,125 34%

Warwick 7,080 25%

London School of Economics

6,555 68%

[Source: HESA Students in Higher Education Institutions 2008/09]

Where does everyone Where does everyone else go?else go?

Page 8: International students support

Subject International students nos.

Percentage

Business & administrative studies

101,715 31%

Engineering & technology

46,055 31%

Social studies 31,365 15%

Computer science

22,190 23%

Languages 21,265 16%

[Source: HESA Students in Higher Education Institutions 2008/09]

Will they all be studying Bamboo Science?

Page 9: International students support

OECD 2008USA 18.7%UK 10%Germany

7.3%France 7.3%Australia

6.9%Canada

5.5%

Where else might I have gone?

Page 10: International students support

Level of studyLevel of study

Students by domicile and level of study 2008/09Domicile Postgraduate Undergraduate

UK 353,430 1,673,650

Non UK 183,385 185,585

[Source: HESA Students in Higher Education Institutions 2008/09]

Page 11: International students support

SCONULSCONULProject GroupProject Group

Moira Bent

Mamtimyn

Sunuodula

Karen Senior

Marie Scopes

Literature reviewOnline surveys - UKFocus groupsEmail lists / blogsPersonal visitsLibrary / University

websites review

Page 12: International students support

Research resultsResearch resultsUniversity International Strategy: 72% (36)Library International Action plan : 8% (4)Library web pages for international

students: 8% (4)Designated library staff for international

students: 25.5% (13) – 79% less than 25% of job

Staff development training: 70% - 30% included learning styles

Page 13: International students support

This is too theoretical. I just want to

know what to do!

Page 14: International students support

The SCONUL GuidelinesThe SCONUL Guidelines

Exclusivity versus inclusivityStrategies and policiesPractical solutions

“We need to concentrate on ensuring that we at all times give a quality experience to our students who come here.”

Mary Stiasny

Page 15: International students support

Managing ExpectationsManaging Expectations

Information should be:Clear AccuratePracticalAvailable

Key Concepts: 1, 2, 14

Page 16: International students support

Staff DevelopmentStaff Development

Cross-cultural awareness Different pedagogies Learning a language Plain English guidelines Diversity / international

events

Key Concepts 3, 4, 7, 16, 17

Ni Hao

Page 17: International students support

Adapting ResourcesAdapting Resources

Space Social space Access / opening hours Special touches

Stock Collection development

policy International perspective International media

Key Concepts 1, 3, 15

Page 18: International students support

Information LiteracyInformation LiteracyTeaching & learning stylesLearning habitsLearning attitudesFlexibility and choice

– Inductions– Subject based – One-to-one tutorials– Other support mechanisms

Key Concepts 6, 8, 11, 12, 13

Page 19: International students support

PublicationsPublications

Plain English Web pages – exclusivity

> inclusivity Material in different

languages◦ Unique international

profile◦ Staff / student

involvement Glossaries

Key Concepts 4, 5, 14, 15

Umm, maybe it

wasn’t this way, did I

get it wrong?

Page 20: International students support

CommunicationCommunication

Other University support services

Academic staffStudentsOther libraries

Key Concepts 4, 9, 10, 16

Page 21: International students support

I wonder if I can just copy from someone

else

Page 22: International students support

A few examplesA few exampleshttp://www.dur.ac.uk/library/international/ http://www.library.bham.ac.uk/searching/

infoskills/international_students.shtml http://as.exeter.ac.uk/library/using/

international/ http://www.uwe.ac.uk/library/info/

international_students.htm

http://www.uel.ac.uk/lls/users/InternationalStudents.htm

Page 23: International students support

SCONUL Guidelines: Library SCONUL Guidelines: Library services for international services for international studentsstudents

Guidelines:http://www.sconul.ac.uk/groups/access/papers/international_students.pdf

References:http://blogs.ncl.ac.uk/moira.bentclick on Databases of references on left.

Page 24: International students support

Right, I’m off to the pub!Oh, unless

you have any questions?

Page 25: International students support

Group workGroup work1 theme from Managing

expectations Staff development Adapting resources Information literacy Publications Communication

What do you do now?

What else might you do?