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April
Killi
ngsw
orth
/ Fl
ickr /
CC-
BY-2
.0
Kroll BoP
How the net changed the world*
* For limited definitions of “the world.”
April
Killi
ngsw
orth
/ Fl
ickr /
CC-
BY-2
.0
Kroll BoP
Internet use• Global: ~50%• U.S.: 88.5%• Eritrea, Timor-Leste, Burundi,
Somalia, Guinea, Niger, Sierra Leone, Myanmar, Chad, Guinea-Bissau, DR Congo, Ethiopia, Madagascar, Central African Republic: <5%
April
Killi
ngsw
orth
/ Fl
ickr /
CC-
BY-2
.0
Kroll BoP
Global communication• More connections with more people• Fewer geographical barriers to
friendship
April
Killi
ngsw
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/ Fl
ickr /
CC-
BY-2
.0
Kroll BoP
Global communication• 2/3 of college students used
connected devices while with others• Memes• Translation engines / death of
languages
April
Killi
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ickr /
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BY-2
.0
Kroll BoP
Silos• Filters and niche sites• Confirmation bias• Bias reinforcement
April
Killi
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BY-2
.0
Kroll BoP
Instant news• Fate of “curators”• Clash of expectations and reality
(speed, accuracy, resources)• Equality of platforms (it’s on Google)
April
Killi
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CC-
BY-2
.0
Kroll BoP
Outsourced memory• Do you know your parents’ phone
number?• Do you know your best friend’s
phone number?
April
Killi
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CC-
BY-2
.0
Kroll BoP
Outsourced memory• 7/10 don’t know their best friend’s
phone number• Half don’t know their parents’ phone
number• GPS replaces maps and memory
April
Killi
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BY-2
.0
Kroll BoP
Infinite information• Trivia at your fingertips• Medical info (72% of users, 50% of
MDs) … rise of hypochondria• Death of reference books• Reliability issues• Parental oversight
April
Killi
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BY-2
.0
Kroll BoP
Permanent record• Social media• News archives• Will society adjust?
April
Killi
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BY-2
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Kroll BoP
Infinite stores• Death of bookstores, record stores,
department stores• Death of serendipitous shopping• International shopping (Alibaba)• Free shipping
April
Killi
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BY-2
.0
Kroll BoP
Disintermediation• Manufacturer-to-consumer
communication• Candidate websites and social media• Citizen journalism• Public incivility
April
Killi
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ickr /
CC-
BY-2
.0
Kroll BoP
Constant communication• Helicopter parents• Micro-conversations• Spur-of-the-moment meetings and
cancellations• Running commentary replaces “the
soundtrack of your life”
April
Killi
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BY-2
.0
Kroll BoP
Constant stimulation• Dopamine squirts (possibly addictive)• Distraction• 2005 Stanford study: Frequent users
spend 70 minutes/day less with family
• Multitasking and productivity declines
April
Killi
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BY-2
.0
Kroll BoP
Multitasking & studying• Students averaged <6 minutes on
task before switching• Facebook users & texters had lower
GPAs• Email and IM had no effect
April
Killi
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orth
/ Fl
ickr /
CC-
BY-2
.0
Kroll BoP
Constant stimulation• NYT: In 2008, people consumed 3
times as much info per day as in 1960
• FoMo• Death of downtime