2. INTRODUCTION WHAT IS E-RETAILING? HOW IT
WORKS?REFERENCE-http://www.investopedia.com/terms/e/electronic-retailing-e-tailing.asp
3. Pros & Cons of E-retailing ADVANTAGES DISADVANTAGES
4. ISSUES Issue on logistic & consumer service Payment
issue Personalization issue Design issue Ease of access Global and
legal issue
Reference-http://www.udel.edu/alex/online/market5.html
5. Tips for future E-retailing The e-tailing groups "10th
Annual Mystery Shopping Study" measured 200 metrics on 100
e-commerce sites in the fourth quarter of 2007, finding that both
an increased presence and better execution of features that either
deliver a "richer, more robust experience or faster, more efficient
shopping."