BISMILLAHIRRAHMANIRRAHIIM ^_^

Present By :Ceny YulianiSMK IBNU KHALDUNBalikpapanKalimantan Timur

JOB OF SECRETARY

Job of Secretary, etc :

Handling Guest and CostumerArranging MeetingPetty CashArranging Business Trip

Handling Guest and Costumer

A. Meaning of Handling Guest and Costumerconnectivity with handling, there two term is handle and service.The meaning of handle is to help prepared or handle what someone need.The meaning of service is tried to serve what people need.

B. The Purpose of Handling Guest and Costumer

To give service can fill and satisfy the costumer.

C. Something must be attention in handling guest and costumer

1. The concept previously guest and costumer business.

2. The service with pleasure3. The culture excellent service4. Attitude excellent service5. Personal touch excellent service6. Excellent service with rate personal7. Rate quality service

Arranging Meeting

A. Meaning of Meeting and The Purpose Of Meeting1. Meaning of Meeting A device group communication, was identified face to face and so important.2. The purpose Meeting

To finding the solution of problem and to tell information, command, and statement.

B. Kind of Meetinga. Based on The Purpose

1. Explaination Meeting2. Solution of Problem Meeting3. Discuss Meeting

b. Based on Characteristic1. Formal Meeting2. Informal Meeting3. Opened Meeting4. Closed Meeting

a. Based on Duration1. Weekend Meeting2. Monthly Meeting3. Semester Meeting4. Year Meeting

b. Based on Frequency1. Routine Meeting2. Incident Meeting

C. The Element of Meetinga) The purpose of meetingb) The problemc) The Leader of meetingd) The participant of meetinge) The function paticipantf) Media of meeting

PETTY CASH

Definition of Petty Cash is :A small fund of cash kept on hand for purchases or reimbursement too small to be worth submitting to the more rigorous purchases and reimbursement procedures of a company or institution.

Petty cash funds must be safeguarded and documented to ensure that thefts don’t occur. Often a custodian for the fund is appointed who is held responsible for any short fall o lack of documentation of petty cash.

Arranging Business TripA. The Meaning of Business Trip

a trip by the leader company include of assignment office to handle fitality of company.

B. The Profit of Business Tripa. To make closer between costumer and colleagueb. More relantionship with colleague and costumerc. To introducting a new product from a companyd. To expending marketing area

C. To Prepare Business Trip Document

Business trip document is documents havebeen condition and content information needwhen business trip.Business Trip Document, etc :1. Passport2. Visa3. Yellow Card4. Fiskal5. Exit Permit

THANK YOU FOR YOUR ATTENTION