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FacilitatorLaurence West
Time Time08.30-10.00
10.15-12.00
13.00-14.45
15.00-16.30 15.00-16.30
10.00-10.15
12.00-13.00
14.45-15.00
08.30-10.00
10.15-12.00
13.00-14.45
10.00-10.15
12.00-13.00
14.45-15.00
Co�ee Break
Lunch Break
Co�ee Break
Co�ee Break
Lunch Break
Co�ee Break
Review plus Q & A Session Review plus Q & A Session
Day 1 Day 2
BOOKINGSTo e n ro l l i n t h i s e ve n tor for more informationp l e a s e c o n t a c t u s a t0 2 1 2 9 9 4 1 0 7 5o r e m a i l u s a [email protected]
Learn how to summarise
information in a user friendly
manner
1. 2. Use the most appropriate
language and phrases for
business correspondence
3. Write well structured and useful
reports and proposals
Participants will be able to:
Objectives
www.kpiconsultancy.com
Tuesday 26th andWednesday 27th May 2015
InnovativeTrainingSolutions
Business and Report Writing Skills
BOOK YOUR SEATS NOW!
Rasuna Epicentrum , Jl. HR Rasuna SaidKuningan, Jakarta Selatan 12960
A respected international business coach w i t h o v e r 3 0 y e a r s e x p e r i e n c e i n Management consu lting and peop le d e v e l o p m e n t .
As a highly qualified and experienced executive coach, trainer, facilitator and people performance specialist, Laurence thrives on challenging people to be the best version of themselves they can be.
Laurence specialises in writing skills forbusinesses and has advised the likes of PwC, Rabobank and The Bank of Tokyo, h e l p i n g t h e m t o a c h i e v e i m p ro v e d r e p o r t s a n d p r o p o s a l s .
A graduate of Oxford University, UK, Laurence has worked with some of the best in the business including Accenture, Ernst and Young and KPMG. A highly e x p e r i e n c e d b u s i n e s s t r a i n e r , L a u r e n c e h e l p s d e v e l o p e a c ha tt e n d e e ’ s w r i ti n g s k i l l s .
Complaints and Apologies
Professionally and respectfully handle complaints and write apologies
Making your language more diplomatic
Meeting Reports (listening exercise)
Write reports, memos and proposalsbetter and more professionally
Editing and proof reading skills
Reinforcement of all the learning points covered throughout the course
Common mistakes and how to avoid them: - Subject- Aspect- Tense- Articles- QuestionsAvoid the common pitfalls people make with their English when their first language is Indonesian
Course objectives
Process of business writing
The Rule of Three
Professionally plan and structure reports and emails
Reader-friendly writing – being clear, concise, correct and courteous Error Correction Active versus Passive voiceReview and apply the principles of effective business writingEliminate non-pertinent wording
Make better style choicesLearn important phrases to support future business correspondenceArranging meetings (listening exercise)Free writing practiceUse the correct phrases and tenses for business reports and proposals
Writing effective emailsFormal and informal Opening and closingChoose a winning subject lineStrike the right tone when writing Apply the principles of planning covered earlier
Reserve your seat by Thursday 5th May & get the
Early Bird price of Rp 3.250.000
Special Corporate Deal - Buy 4 seats for just
Rp 12.000.000 Regular price after
6th May is Rp 3.950.000
Special Package Deal
