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Leadership in libraries: tying Library and Information Science research to practice Presentation to the Institute for Research in Social Sciences, University of Ulster Wednesday 13th March 2013 Professor Hazel Hall

Leadership in libraries: tying Library and Information Science research to practice

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Hazel Hall's presentation to the University of Ulster, 13th March 2013

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Leadership in libraries: tying Library and

Information Science research to practice

Presentation to the Institute for Research in Social

Sciences, University of Ulster

Wednesday 13th March 2013

Professor Hazel Hall

www.napier.ac.uk/iidi

Welcome to this evening’s presentation

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Professor Hazel Hall

@hazelh

http://hazelhall.org

http://about.me/hazelh

[email protected]

0131 455 2760

Slides on SlideShare at:

http://slideshare.net/hazelhall

www.napier.ac.uk/iidi

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Hazel Hall@hazelh

Event hashtag#hhulster

www.napier.ac.uk/iidi

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Library Assistant LIS student Assistant Librarian Academic

“Real world” experience: KPMG 1999-2001; TFPL 2006; LIS Research Coalition 2009/12

www.napier.ac.uk/iidi

Work of the Centre for Social Informatics

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CPD

Knowledge management

Library and Information Science, e.g. research resources for LIS

Social media strategies with focus on knowledge management, risk management and engagement strategies

Research – research councils, EuropeE-participationE-governanceInformation SocietyLibrary and Information Science, e.g. AHRCSmart cities…

Research: contract, consultancy, “other” Knowledge managementLibrary and Information Science e.g. CILIPMarket researchOnline communitiesProject managementSocial computingSociotechnical project evaluation…

One of five research centre within IIDI

Distributed Computing, Networking & Security

Emergent Computing

Information & Software Systems

Interaction Design

Social Informatics: exploring human-technology relationships in context, and their impact, e.g. on organisations, communities

www.napier.ac.uk/iidi

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To facilitate a co-ordinated and strategic approach to LIS research across the UK (2009-2012)

To develop a UK-wide network of LIS researchers (2011-2012)

To explore the extent to which LIS research projects influence practice (2011)

To create outputs to support the use and execution of research by librarians and information scientists (2012)

Thank you!

Nigel McCartney

Biddy Fisher

Mel Collier

Stephanie Kenna

www.napier.ac.uk/iidi

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Impact of the investment

LIS research on the agenda, e.g. CILIP’s PKSB

LIRG reinvigorated

Increased research capacity, particularly amongst DREaM cadre

New approaches to supporting LIS at “industry” level - Coalition

New approaches to delivering support, e.g. DREaM infrastructure

Popularising new approaches, e.g. One Minute Madness

Export to other subject domains

www.napier.ac.uk/iidi

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http://lisresearch.org

http://lisresearch.org/dream http://lisresearch.org/rilies

www.napier.ac.uk/iidi

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@LISResearch

www.napier.ac.uk/iidi

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Impact of the investment

LIS research on the agenda, e.g. CILIP’s PKSB

LIRG reinvigorated

Increased research capacity, particularly amongst DREaM cadre

New approaches to supporting LIS at “industry” level - Coalition

New approaches to delivering support, e.g. DREaM infrastructure

Popularising new approaches, e.g. One Minute Madness

Export to other subject domains

I am here tonight!

www.napier.ac.uk/iidi

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Previous work

New workCollect data

Establish an understanding of the research context

Identify an opportunity to make a contribution

Determine a research approach

Analyse data

Relate findings to research context

Published research adds to research

context

Need for an appreciation of: range of available methods/tools; dissemination channels; means of ensuring that research output has impact, e.g. for policy development.

Need for an appreciation of what has already been done in the domain in order to identify (1) appropriate research aims and questions and (2) methods to be deployed.

Published research directs future effort

Leadership important to

LIS researchers &

practitioner researchers

www.napier.ac.uk/iidi

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Previous work

New workCollect data

Establish an understanding of the research context

Identify an opportunity to make a contribution

Determine a research approach

Analyse data

Relate findings to research context

Published research adds to research

contextNeed for an appreciation of research methods in order to evaluate findings reported in the literature.

Need for an appreciation of what has already been done in the domain in order to identify possible practice.

Published research directs future effort

Leadership important to

practitioners as

consumers of research

www.napier.ac.uk/iidi

Importance of research-led practice

To exploit existing knowledge base for services (outcomes) improvement improve decision making for services delivery

To enhance the value of prior work – to capitalise on significant investment in previous studies, to raise the value of previous studies through reuse

To demonstrate the value and impact of service delivery

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www.napier.ac.uk/iidi

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… reduced anti-social behaviour

…contributed to improvements in pupils’ exam results

…attracted international student fee income

… raised research assessment ratings

… increased literacy levels

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Barriers to research-led practice: “evaluation by-pass” (Booth, 2006)

Valuable research work is often not published at all

Multidisciplinary nature of the LIS literature, across publications of various domains, makes it difficult to access

Much valuable research is held in grey sources: straightforward access not always obvious, e.g. unpublished internal studies, summaries on listservs

There is a preference amongst practitioners for face-to-face dissemination channels - tailored, lowered incidence of information overload, addresses issues of fragmented infrastructures – but opportunities to attend professional events are few

Some practitioners suffer restricted access to social media channels – valued for immediacy, updates on on-going projects

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And what about practitioner-led research (as opposed to research-led practice)?

Irony of librarians helping others identify evidence to support their practice, but less likely to do for themselves

Few LIS practitioners publish research in international peer-reviewed journals – except North American librarians seeking tenure

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Time constraints of the practitioner role

Limited knowledge of research approaches

Low internal support of research activity

Poor access to external support of research activity, e.g. funding, mentors

Failure to recognise research of others and own research activity/skills as such

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Attribution problems of mediated research

Original sources of mediated research often not obvious, e.g. when it contributes to training material

There is a cumulative and indirect effect of exposure to research output – RiLIES1 identification of “impactful” research projects

Attribution of cause and effect is not always accurate or obvious – in LIS, and in other domains

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www.napier.ac.uk/iidi

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Alios Alzheimer was not the first to identify Alzheimer’s disease in 1906

Arabic numerals are Indian

Halley’s comet was not discovered by Halley in C18th, but by astronomers in 210BC

Pythagoras’ theorum really belongs to a bunch of Babylonian mathematicians

… and Stigler’s law should really be attributed to Robert K Merton!

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Addressing the issues: project conception

Researchers should involve practitioners in research design

Funders should support research that is relevant to the needs of the practitioner community and – allied to this – an explicit goal of research should be to influence practice

Research undertaken should have high level support: steering committees, influential stakeholders

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www.napier.ac.uk/iidi

Addressing the issues: project execution

Practitioners should be invited to participate in the research from the outset, e.g. capacity building workshops as hook

Information about the project should be disseminated throughout its duration (and not just at the end)

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Addressing the issues: project reporting

Output is best “digested” by practitioners in teaching and community support materials

Recommendations should be made explicit – data should not be left to “speak for themselves”

Opportunities for face-to-face delivery should be sought

Textual sources need to be presented in accessible language

Report in the “right” places: professional journals, open access, tweet and blog, use key researcher connectors

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www.napier.ac.uk/iidi

Advice for practitioner consumers of research

Focus on developing critical appreciation of research output

Volunteer to take part in the projects of others, e.g. offer case study, answer surveys, join focus groups etc.

Keep up to date using feeds (including @LISresearch)

Use the resources at http://lisresearch.org

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Advice for budding practitioner-researchers

Participate in the research of others

Become active in the practitioner-researcher community: join LIRG, attend events, develop online profile as a practitioner-researcher

Garner support for your research efforts, both internally and externally

Look out for opportunities offered through grants and awards, e.g. John Campbell Trust, SLA, UKeIG, CILIP – see also http://hazelhall.org/2013/02/12/winning-ways-apply-for-that-award/

Use DREaM project and RiLIES2 resources

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www.napier.ac.uk/iidi

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Leaders

Support your subject domain

Mentor and reverse mentor

Consider research as part of staff’s job description – it’s in the PKSB

Facilitate staff needs to network - both face-to-face and online - so that they can stay up to date

Share contacts for high profile, prestigious project partnerships

Act as research role models, especially given your power to influence (follow Annie Mauger’s example)

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EVERYONE!

Derive value from three years of targeted investment

Tie library and information science research to practice

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Reference

Booth, A. (2006). Clear and present questions: formulating questions for evidence based practice. Library Hi Tech, 24(3), 355-368.

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Photo credits

All thing bright and twittery (9 July 2011) by SimonJordan. Available from My world in photos: http://www.blipfoto.com/entry/1266216, accessed 14 March 2013. [Slide 3]

Mind the gap (26 November 2006) by Luigi Rosa. Available from http://www.flickr.com/photos/30571787@N00/307814064, accessed 14 March 2013. [Slide 17]

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Leadership in libraries: tying Library and

Information Science research to practice

Presentation to the Institute for Research in Social

Sciences, University of Ulster

Wednesday 13th March 2013

Professor Hazel Hall