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LMS Lessons Learned
CUE 2015Dr. Michael Myers, PhD [email protected]
Dr. Cynthia Sistek-Chandler, EdD
http://tinyurl.com/LMSCUE2015
Lessons Learned from the LMS Review
Process
Vendor Selection
Universal Attributes
VoIP and Synchronous Discussion Tools
Technical Support
Professional Development
Challenges
Re-”Vision”
LMS Evaluation Process
Questions we asked, why we asked them?
What we discovered along the way
LMS Migration
What will it look like, when will we get
there?
Restructure of resources
How we will get there?
Needs Assessment
Rich engaging content designed around key educational
content and concepts (Content Management)
Consistent high-quality student experience
Focus on student learning outcomes- associated with
signature assignments and rubrics (Learning Analytics)
Mobile experience
Synchronous Tools
Accessible courses (ADA Compliant)
Professional Development
Final 4
Pearson Learning (eCollege)
Desire 2 Learn
Canvas by Instructure
Blackboard Learn
LMS Needs: Course Excellence
Audio/Video
Synchronous
Asynchronous
Gradebook/feedback
Depth & detail
Efficiency
Rubrics
Robust exam/quizzing assessment tools
Structure and Pace
Device agnosticism
Content
LMS Needs: Integration
Course Content Management
One to many
Across systems
“De-siloed” experience
Faculty supplementation, collaboration
Incorporation of e-text
Single Sign On capabilities
LMS Needs: Mobile Experience
Notifications
Branded experience
LMS/other systems
Native and mobile web
Interactive, not passive
Comprehensive
LMS Needs: Student Engagement
Integration of Social tools
Notifications
Badging
Adaptive learning
MOOCs
Program level spaces, cohorts,
student clubs, portfolio and
alumni
Blackboard Collaborate
Approx. 2000 enterprise customers in Higher Ed worldwide.
Running at a rate of about 2.5 billion minutes of web conferencing per
year.
Based on decision, may be the synchronous tool
In the near term
Continue to explore other tools
Richer training, better support
Technical Support
Quality support
High touch, timely
Metrics, reporting
Transparency
Nuanced understanding of us
Fix in the near-term, preclude
in the long-term
Voice Over IP (VoIP Synchronous Tools)
Screen and Application Sharing
Real time breakouts
Java Independent
Mobile Access
MP4 Cloud-based conversion
Integrated Telephony
Migration Process
30-40 courses developed by LMS vendors with NU faculty
Building a repository of rich content models for reuse/repurposing in remainder of
courses
Define style sheets, responsive design, html-5 principles to be used across all
courses
Create best-in-show courses that reflect the leading edge of new LMS capabilities
Refining automated process for migrating courses from legacy eCollege LMS
“Training the Trainer”- Vendor providing close collaboration with NU staff as
courses developed so all future courses fully exploit LMS capabilities
Training
Helpdesk
Course Developers/ID
Migration Management
Technology
Faculty
How it looks now
Instructional Designers
Course Developers
Instruct.
DesignCurriculum Designers
Faculty Fellows
Curr. Design
Sr. Programmer
Sr. Programmer
Innovat. Integrat.
Producer
Recorders
Video Prod.
Faculty Trainers
Course Dev (2nd role)
Faculty Training
Client Services
LMS helpdesk
Concierge
How can it be better?
Instructional Designers
Course Developers
Instruct.
Design Curriculum Designers
Faculty Fellows
Curr. Design
Sr. Programmer
Sr. Programmer
Innovat. Integrat.
Producer
Recorders
Video Prod.
Faculty Trainers
Course Dev (2nd role)
Faculty Trainin
g Client Services
LMS helpdesk
Concierge
Analysis and Action
Ongoing Formative Feedback
Major Considerations
scale
success
market position
visibility across higher education
Lessons Learned: Scale
Video Conferencing
Migration
Community
Lessons Learned: Single Sign On
IT Managed
Occurred during LMS migration
Lessons Learned: Transparency
System Help Desk
Use of Faculty Community
Communication
Contact Us
MPmyersPHD
Tinyurl.com/cynthiachandler
@cynthiachandler
Zoom.us.com
Dr. Michael Myers, PhD [email protected]
Dr. Cynthia Sistek-Chandler, EdD [email protected]
Evaluation in Sched
