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LIS7470 - Assignment I
Nick DeNardisFebruary 23, 2011
Site: College of Engineering Wayne State University
1
Name Junior Jimmy Community Cathy Researcher Rob Ivy League Irene
Role/Job title High School Junior In Community College Current Grad Student Currently attending Cornell
Age/Gender 17/Male 20/Female 26/Male 28/Female
Quote “I have always been good at math and science”
“I have to pay my own way through school”
“Sometimes I stay all night working on projects”
“Always looking for great faculty research”
Goals
• Grown and raised in Michigan
• Likes math and science
• Applying for colleges soon
• Looking to see what Wayne State has to offer
• Goal: Request Information
• Lives in an apartment and has a job
• Knows she wants to be a Mechanical Engineer
• Has one more semester before transferring to a four year college
• Looking to see how to transfer to the Wayne State College of Engineering
• Goal: Apply to the school
• Current graduate student
• In the Electric-Drive Vehicle Engineering program
• Has a project he needs to work on
• Looking to get a good grade in this class
• Goal: Find an open lab with MATLab software
• Current graduate student at Cornell
• Doing research in Mechanical Engineering
• Writing her final thesis
• Looking for collaborators on some research
• Goal: Find faculty and research
LIS7470 - Assignment 1 Personas overview
2
Wayne State College of EngineeringHome
Admissions Departments & Programs
Current Students
Faculty & Staff
Alumni About UsResearch
Admissions Process
Admission Requirements
Deadlines
Forms
Honors Program
Gradstart Program
Financial Aid &Scholarships
Apply Online
Message from Dean
History
Facts
About the Dean
Contact Us
Board of Directors
Bylaws
Hall of Fame
Donations & Grants
Join the Alumni Association
News & Announcements
Currently Funded Projects
Research News
Computing Facilities
Labs & Centers
Associate Dean for Research
Faculty Profiles
Faculty Research
Faculty in the News
Room Scheduling
Job Postings
Academic Advisors
Office of Student Affairs
Student Organizations
Courses
Computing Resources
Forms & Policies
ROTC
BE 1050 Orientation
Department & Program List
Choose a Program
(Program Name)
Overview
Concentrations
Curriculum
Information Meetings
Application Information
Degree Outcomes
Request Information
Faculty Listing
Choose a Faculty Member
(Faculty Member)
Contact & Bio
Research
Publications
Project Listing
Choose aResearch Project
(Research Project)
Name & Amount
Faculty Member
Project Information
View Schedule
Reserve a Room
Facilities & Capabilities
Description & Hours
Software
Policies
Workstation Layout
Choose a Facility
Transfer Equivalencies
Navigation Diagram
3
Find a program and apply Compiled Task Analysis
Getting ready to graduate from High School means finding colleges and submitting an application
Before Scenario After Scenario
Jimmy has looked at a few competing college websites, found the program he is interested in and applied.
Jimmy will continue to look for schools and apply at other institutions.
Scenario Path through current site Path through new site
1. See if the college has an electrical engineering program
2. Check to see what the degree requirements are
3. Request information
4. Find out how to apply
1. Homepage
2. Academic Programs
3. Electrical Engineering
4. Degree Information
5. Undergraduate
6. ECE Curriculum (PDF)
7. Homepage
8. Prospective Students
9. Admissions
1. Homepage
2. Departments & Programs
3. Electrical Engineering (B.S.)
4. Curriculum
5. Request Information
6. Application Information
* inspired by Todd Warfel's task analysis grid
4
Find a program and apply Compiled Task Analysis
Getting ready to graduate from High School means finding colleges and submitting an application
Before Scenario After Scenario
Jimmy has looked at a few competing college websites, found the program he is interested in and applied.
Jimmy will continue to look for schools and apply at other institutions.
Justification
The new navigation focuses on the prospective student with the main “Admissions” area that explains everything a future
students would need to know about applying to any of the College of Engineering programs. The information is published by
the main student services office instead of by each department like it is now. This keeps the requirements consistent and
reduces redundancy.
The “Departments & Programs” menu item does a good job fulfilling the needs of two audiences. They prospective student
who is looking for information based on programs and then current student/faculty member is who looking for the
departmental sites. The landing page would be a filterable and sortable list of links to further information.
Jimmy will not have to go far to find consistent and comparable information about the programs in the college since they
each will have standard information provided. Currently each department maintains their own level of information for each
program which can vary from a few sentences to multiple pages. The calls to action will either be consistently in the menu or
in the side bar of each page. He will not have to look far to take the next step.
* inspired by Todd Warfel's task analysis grid
5
Transferring to a four year institution Compiled Task Analysis
Cathy is looking to transfer to a four year institution to graduate with a B.S. degree
Before Scenario After Scenario
Cathy has been taking classes at her community college and looking for a place to transfer to get a full degree.
Cathy will look at other area colleges to transfer to, she has to stay close because she has a job.
Sub-task
Scenario
Functionality
* inspired by Todd Warfel's task analysis grid
Scenario Path through current site Path through new site
1. Check to see if there is a program in Mechanical Engineering
2. Check to see what the degree completion requirements are
3. Check to see what the transfer equivalents are
4. Request information
1. Homepage
2. Academic Programs
3. Mechanical Engineering
4. Degree Requirements
5. Prerequisites
6. Homepage
7. Prospective Students
8. Admissions
9. (Dead end)
1. Homepage
2. Departments & Programs
3. Mechanical Engineering (B.S.)
4. Curriculum
5. Admissions
6. Transfer Equivalencies
7. Request Information
6
Transferring to a four year institution Compiled Task Analysis
Cathy is looking to transfer to a four year institution to graduate with a B.S. degree
Before Scenario After Scenario
Cathy has been taking classes at her community college and looking for a place to transfer to get a full degree.
Cathy will look at other area colleges to transfer to, she has to stay close because she has a job.
Sub-task
Scenario
Functionality
* inspired by Todd Warfel's task analysis grid
Justification
Cathy knows that she is going to transfer to a larger school and just needs to find the one that offers her the best transfer
plan. She has invested a lot of time and money into her schooling and doesn’t want to loose it. The goes straight to the
program information to make sure WSU offers the program she is interested in. She then looks for the degree completion
requirements. From here she can also get information about degree outcomes and possibly explore current student
projects.
After ensuring WSU has the degree she is interested in she goes on to the admissions area. The “Admissions” menu item is
meant to be a one stop shop for anyone interested in applying. It explains the admissions process and has a list of transfer
equivalencies. Cathy is interested in the equivalencies since she is transferring. The link will probably go off to a separate site
at the university but it will get her what she needs. There is a “Transfer Credit” department which handles the complicated
task of matching courses from any other school to WSU’s.
Cathy will be able to make an informed decision by taking these steps. If she needs more information she can request it
from the menu.
7
Finding a lab with specific software Compiled Task Analysis
Rob is a hard worker and often needs to find a computer to do research on, finding one that is open should be easy
Before Scenario After Scenario
Rob is looking over the requirements of his project and he needs to do some programming in MATLab. He needs to find a campus computer to do his work on.
Rob is going to the lab to work on his project.
Sub-task
Scenario
Functionality
* inspired by Todd Warfel's task analysis grid
Scenario Path through new site Path through new site
1. Check to see if the school offers MATLAB software use
2. Check to see if the what labs have that software
3. Check to see if there is availability in those labs
1. Homepage
2. Computing
3. Engineering Computing Center
4. Software
5. Software Availability
6. MATLAB - List of Rooms
7. (Click each room)
8. (Back two pages)
9. View Schedule
10. (Find rooms)
1. Homepage
2. Current Students
3. Computing Resources
4. Facilities & Capabilities
5. Software
6. MATLAB
7. (Choose a lab)
8. Description & Hours
9. View Schedule
8
Finding a lab with specific software Compiled Task Analysis
Rob is a hard worker and often needs to find a computer to do research on, finding one that is open should be easy
Before Scenario After Scenario
Rob is looking over the requirements of his project and he needs to do some programming in MATLab. He needs to find a campus computer to do his work on.
Rob is going to the lab to work on his project.
Sub-task
Scenario
Functionality
* inspired by Todd Warfel's task analysis grid
Justification
Rob has been to the College of Engineering website before. He is a current student so he knows that information he needs
and wants it quickly. He goes straight for the “Current Students” menu item. This is the place for students to interact with the
college at an administrative and tactile level.
There are two kinda of computing resources available to the students/faculty, they are technical support and facility services.
Instead of forcing a user to guess the responsibilities of each IT area the navigation was redesigned to be task based. This
way the visitor can find what they need and be directed to the correct department without having to make any other
decisions. The current navigation forces the visitors to pick an IT department to interact with.
The room scheduling area is broken down into two areas, when each room is available and what its capabilities are. Rob is
looking for capabilities first then checks the availability. Since all engineering labs are dual purpose, both labs and teaching
rooms it is important to not only find the lab needed but also ensure it is available at the time desired. The new navigation
allows Rob to do that while the current navigation has this information disconnected forcing visitors to use the back button.
9
Looking for a research collaborator Compiled Task Analysis
Irene is always on the hunt for great engineering research and has decided to see what is going on at WSU
Before Scenario After Scenario
Irene is working on her Mechanical Engineering thesis and is looking for faculty across the nation to collaborate with.
Irene will e-mail the faculty member(s) to start a larger discussion.
Sub-task
Scenario
Functionality
* inspired by Todd Warfel's task analysis grid
Scenario Path through current site Path through new site
1. Currently doing research on mechanical engineering
2. Check to see what faculty is in the mechanical eng department
3. Look at a specific faculty members profile to see their research
4. Check to see all the current mechanical eng research projects
5. Check out the progress of an interesting project
6. Contact the faculty member to see if they can collaborate
1. Homepage
2. Faculty
3. (Search by mechanical engineering)
4. Select a faculty member
5. Browse their Research
6. (Back to homepage)
7. Click “Research” main menu item
8. Funded Research Projects
9. (Scroll down to mechanical engineering)
10.(View only information)
11.Has to go back to the faculty list to view their profile and contact info
1. Homepage
2. Faculty & Staff
3. Faculty Research
4. (Search by mechanical engineering)
5. Select a faculty member
6. Browse their Research
7. Click “Research” main menu item
8. Currently Funded Projects
9. (Filter by mechanical engineering)
10. (Find interesting project)
11. View Faculty Member’s Profile
12. Contact Faculty Member
10
Looking for a research collaborator Compiled Task Analysis
Irene is always on the hunt for great engineering research and has decided to see what is going on at WSU
Before Scenario After Scenario
Irene is working on her Mechanical Engineering thesis and is looking for faculty across the nation to collaborate with.
Irene will e-mail the faculty member(s) to start a larger discussion.
Sub-task
Scenario
Functionality
* inspired by Todd Warfel's task analysis grid
Justification
Irene is a hard worker and she knows how to network. For her getting an edge over her other classmates is important. Her
approach includes reaching out to faculty at other institutions to get insights into bleeding edge research. She does this a lot
and doesn’t have time to waste sifting through every faculty member’s individual profiles.
She goes right to the research related to mechanical engineering. The navigation allows for faculty to enter all of their
research when then get extracted to a categorized list. This allows a visitor to search by topic or by name. Irene uses the
topic based search first. Once she finds the research project that interests her she clicks on the faculty members name to
see their full bio.
From here she can read all about their education, accomplishments and additional research. Each faculty member has a
standard profile structure so it is easy for her to scan and find information. She locates their e-mail address and clicks to
send them a message to start a larger discussion. The dual format of information allows for great discoverability of each
faculty member. The currently navigation and layout make this information disconnected and inconsistent.
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Photo Credits
http://www.flickr.com/photos/babybare11/5210326574/http://www.flickr.com/photos/sxld/4609295582/http://www.flickr.com/photos/sharontaylor/246397449/http://www.flickr.com/photos/afdn/3827359751/
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