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Using social media channels to develop loyalty that will make fans into advocates. One of two sessions by CKSyme.org at the 2012 Montana Nonprofit Association conference.
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Listen, Engage, Respond:
How to Develop Loyalty and Reputation
With Social Media
2012 Montana Nonprofit Association
1. Start listening
2. Develop a social media policy
3. SMMS is the best
4. Register and train
5. Use a community manager (no silos)
Sentiment Analysis
CrowdsourcingConversation-Building
Value-Adding
Learn to Scale…
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Contact:[email protected] Twitter @cksyme
On Facebook: CKSyme.org.Bozeman
Website: www.cksyme.org
