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Listening to Cure by Benita Arceneaux Taken From the Article Empathic Approach: Listening First Aid Research by Gregorio Billikopf Encina University of California

Listening to cure

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Empathic Listening is a learned art that does not come naturally. When you listen empathically, it helps cure those in need.

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Page 1: Listening to cure

Listening to Cureby

Benita Arceneaux

Taken From the Article

Empathic Approach:

Listening First Aid

Research by Gregorio Billikopf Encina

University of California

Page 2: Listening to cure

Listening to Cure

Talking is Therapeutic – Empathic Approach to Listening

How Empathic Listeners Helps Those in Need

Page 3: Listening to cure

Listening to Cure

Talking is Therapeutic – Empathic Approach to Listening

Empathic listening: Putting oneself in position to understand another

Attending to another so the individual feels heard in a non-judgmental way

Accompany a person in their moment of sadness, anguish, self-discovery, or challenge

Page 4: Listening to cure

Listening to Cure Talking is Therapeutic – Empathic

Approach to Listening

Panama Canal vs. The Human Mind

Page 5: Listening to cure

Listening to Cure

Panama Canal vs. The Human Mind

They Both have the build up of water or pressure, at different levels, that remain behind closed locks.

If one were to open these locked gates, a great flow would occur that would most likely be unidirectional.

Page 6: Listening to cure

Listening to Cure

Panama Canal vs. The Human Mind

Your Role as an Empathic Listener is to Allow the individual to open the locked gates!

So Many Emotions!

Anger or Interpersonal

Conflict

Stress or Deep Emotional Wounds …

Frustration..

Other Negative Feelings…

Open The Locked Gates!

Page 7: Listening to cure

Listening to Cure

Talking is Therapeutic – Empathic Approach to Listening

How Empathic Listeners Help Those in Need

Page 8: Listening to cure

Listening to Cure

An Empathic Listener Helps By: Attentive Listening Asking Effective Diagnositic

Questions Offering a Prescription or Solution

Page 9: Listening to cure

Listening to Cure

An Empathic Listener Has to be Careful not to:

Lose patience and quickly offer a solution

State The Obvious

Steal The Show by Telling Our Own Stories Interrupt the Troubled Person

Page 10: Listening to cure

Listening to Cure

In the words of Alfred Benjamin-Butts:

“Genuine listening is hard work; there is little about it that is mechanical… We hear with our ears, but we listen with our eyes and mind and heart and skin and guts as well.”

Let us endeavor to listen empathically with our hearts, to help cure those in

need.