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Slides for talk on "What are the Major Technology Trends that will Impact Library Services and their Users?" to be given by Brian Kelly, Innovation Advocate, Cetis at the ILI 2014 conference in London on 21-22 October 2014. See http://ukwebfocus.wordpress.com/events/ili-2014/
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What are the Major Technology Trends that will Impact Library Services and their Users?
Brian KellyInnovation AdvocateCetisUniversity of BoltonBolton, UK
Contact DetailsEmail: [email protected]: @briankellyCetis Web site: http://www.cetis.ac.uk/Blog: http://ukwebfocus.wordpress.com/
Slides and further information available athttp://ukwebfocus.wordpress.com/events/ili-2014/Accompanying blog post available at http://ukwebfocus.wordpress.com/2014/10/17/
A presentation for the ILI 2014 conference, London on 21-22 October 2014
Event hashtag: #ili2014
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Contents
• About me• The NMC Horizon Report for Libraries and the
Delphi process: What are the major technology trends? Beyond the technology trends – the drivers
accelerating technology adoption Beyond the technology trends & drivers –
the challenges impeding technology adoption
• Carrying out your own trend analysis and preparing for the implications
• Conclusions
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About Me
Brian Kelly• Innovative Advocate at Cetis, University of Bolton• Interests in promoting use of innovative
technologies and practices in higher education
• Independent consultant from 28 October (TBC)!Long-standing involvement in:
• Supporting library sector & speaking at ILI conferences
In 2014:• Delivered “planning for the future” workshops at
international library conference in Pretoria & Bath• Invited expert, NMC Horizon Report, Academic
LibrariesIn 2013:
• Presented paper “Reflecting on Yesterday, Understanding Today, Planning for Tomorrow” paper at Umbrella 2013
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About the NMC Horizon Library Study
NMC Horizon Report, 2014: Library edition:• Published in Aug 2014• Based on ideas from
panel of experts• Ideas refined using Delphi
process• Report available under
Creative Commons licence
Your interests:• What are the technology trends? What are the implications
for me?• What is the ‘Delphi process’? Can I use it?
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NMC Panel
Panel composed of 47 library and technology experts from 16 countries on five continents(includes several speakers from ILI conferences)
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Short-Term Technology Trends
What technology trends did the NMC Horizon panel identify?
Seven key categories were identified:
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Short-Term Technology TrendsTwo areas of importance in the short-term (<1 year to adoption) were identified and prioritised:
“electronic publishing is redefining the tools between print and digital, still image and video, passive and interactive”Report gives examples of innovative uses e.g. ANU Press, established in 2003 to explore & enable new modes of scholarly publishing.
“the way we think about software itself is changing, and whole industries are adjusting to a new world in which sophisticated but simple tools routinely sell for 99 cents or are completely free”
Tech
nolo
gy T
ren
ds
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What’s Missing?
Let’s use the Delphi process (abbreviated version!):• What significant technology trends do you
feel will have an impact in the short term (< 1 year)
• Tweet (or shout) your ideas!• Session chair will record ideas
This is an example of crowd-sourcing ideas from a group of expertsVote on two ideas which you feel are most important:
• Area 1• Area 2
This is an example of how crowd-sourced ideas can be refined and prioritised
Tech
nolo
gy T
ren
ds hashtag: #ili2014 #fut
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Medium-Term Drivers
What trends driving technology adoption in the medium term (3-5 years?) did the NMC Horizon panel identify?
Trends are sorted into three movement-related categories: (1) fast-moving trends that will realize their impact in the next 1-2 years and two categories of slower-moving trends that will realize their impact within (2) 3-5 or (3) 5+ years.
After summarising technologies important in short-term, lets look at medium-term drivers of technology adoption
Tech
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rivers
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Medium-Term Drivers
Two drivers of technology adoption in medium term (3-5 years to adoption) were identified and prioritised:
“Once limited to print-based journals and monographic series, scholarly communications now reside in networked environments and can be accessed through an expansive array of publishing platforms”.
“Academic & research libraries are gradually embracing the movement toward openness as the Internet has opened the floodgates of information and scientific knowledge”.
Tech
nolo
gy D
rivers
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What’s Missing?
Let’s use the Delphi process:• What significant drivers of technology
adoption do you feel will have an impact in the medium term (3-5 years)
• Tweet (or shout) your ideas!• Session chair will record ideas
This is a further example of crowd-sourcing ideas from a group of experts
Vote on two ideas which you feel are most important:• Area 1• Area 2
This is a further example of how crowd-sourced ideas can be refined based on your experiences
Tech
nolo
gy D
rivers hashtag: #ili2014 #fut
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The Challenges
What challenges impeding technology adoption in academic and research libraries did the NMC Horizon panel identify?These were classed as:• Solvable Challenges: those
that we understand and know how to solve
• Difficult Challenges: Those that we understand but for which solutions are elusive
• Wicked Challenges: Those that are complex to even define, much less address
Th
e C
hallen
ges
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The Challenges
Two difficult challenges were identified:
“It is important for these new digital data sets to be preserved alongside the research derived from them for future use and in longitudinal studies, but this presents a perpetual challenge for library acquisition and archiving practices as formats continue to evolve”.
“.. advents in Internet technology are fostering changes in patron behavior, challenging libraries to either participate in the online knowledge exchange or risk becoming obsolete over time. ”.
Th
e C
hallen
ges
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What’s Missing?
Let’s use the Delphi process:• What:
Solvable Difficult Wickedchallenges are missing?
• Tweet (or shout) your ideas!• Session chair will record ideas
Choose on one idea per category:• Solvable• Difficult• Wicked
This is a further example of how crowd-sourced ideas can be prioritised based on your personal/institutional context
Th
e C
hallen
ges
hashtag: #ili2014 #fut
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Review
NMC Horizon report:• Provides insights into technological
trends, driver & barriers for library• Open methodology which caters for
experts highlighting their own particular interests
But:• It may not be applicable to your specific
context• It doesn’t address “What do I need to do
next?”
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The Full NMC Horizon Report
NMC Horizon report for Libraries 2014:• 50 pages• 18 topics
6 key trends
6 significant challenges
6 important technologies
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1
3
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Do it For Yourself
Do it for yourself!• Slides, exercises, etc. for half-day workshop
available under a Creative Commons licence
Workshop held at SAOIM 2014 (South Africa) & ELAG 2014 (Bath) conferences. See: • http://ukwebfocus.wordpress.com/events/saoim-2014-lets-predict-the-future-
workshop/• http://ukwebfocus.wordpress.com/events/elag-2014-preparing-for-the-future-
workshop/
As described
Institutional planning
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Participate in the NMC Webinar
NMC webinar (virtual symposium):• Based on Future
of Libraries report• Takes place on
Wed 12 Nov from 10.00-14.00 ET (15.00-19.00 GMT)
• Costs $59/$69 for non-members
See http://www.nmc.org/events/virtual-symposium-future-libraries
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Co-creation of New Insights
We have:• Seen selected examples of technology
trends, drivers & challenges as agreed to NMC Library panel of experts
• Learnt about the NMC’s Delphi processes• Contributed our perspectives• Voted on the ideas provided
Next steps:• Read the NMC Horizon Report and use it to
inform planning processes• Implement an institutional event to help
prepare your organisation for the future (run it annually?)
• Invite an independent consult to facilitate
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Opportunities for continuing the discussion:• At ILI
breaks• On the UK
Web Focus blog
Continue the Discussion
See https://ukwebfocus.wordpress.com/2014/10/17/
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Questions?
Any questions, comments, …?
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This presentation, “What are the Major Technology Trends that will Impact Library Services and their Users?”, by Brian Kelly, Cetis is licensed under the Creative Commons Attribution 3.0 Unported Licence
Note the licence covers most of the text in this presentation. Quotations may have other licence conditions.
Images may also have other licence conditions. Where possible links are provided to the source of images so that licence conditions can be found.Slides and further information available at:
http://ukwebfocus.wordpress.com/events/ili-2014/
Accompanying blog post at:http://ukwebfocus.wordpress.com/2014/10/17/major-technology-trends-which-will-impact-libraries/
Licence and Additional Resources