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IT Management System->Operative function is to manage resources and data as per their needs and priorities
The Perceptions About IT Services
1.Build Relationship2.Asses Needs3.Set Goals4.Step by step Approach5.Make Referrals6.Promote Self Esteem
IT service managemen
t
System Objectives
IT Governanc
e
Sourcing
IT alignment Includes
IT financial managemen
t
IT
configuration
management
System Objectives
Decision Analysis-> Problem/opportunity Framing
-> Uncertainty analysis
-> Technology Change
-> Promotional Activities
