65
© 2012 IBM Corporation IBM University Programs worldwide, accelerating regional development (IBM Upw Nevada’s Future Prosperity: Education and Workforce mes (“Jim”) C. Spohrer, [email protected] tion Champion and Director IBM UPward rsity Programs worldwide, accelerating regional development) ment Summit gas, Nevada Dec.3, 2012 Working together to build a Smarter Planet

Nevada future education workforce 20130108 v2

  • Upload
    ibm

  • View
    274

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Nevada future education workforce 20130108 v2

© 2012 IBM Corporation

IBM University Programs worldwide, accelerating regional development (IBM Upward)

Nevada’s Future Prosperity:Education and Workforce

Dr. James (“Jim”) C. Spohrer, [email protected] Champion and Director IBM UPward(University Programs worldwide, accelerating regional development)

Assessment SummitLas Vegas, NevadaMonday Dec.3, 2012

Working together to build a Smarter Planet

Page 2: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)2

Today’s Talk

Prosperity = Education + Workforce

What is IBM working on?

What are the jobs of the future?

Nano-Bio-Info-Cogno

IBM Smarter Planet

IBM SSME Centennial Icon of Progress

ISSIP.org

Page 3: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)3

Nevada

Ranked 7th in land area (110K sq mi) Ranked 35th in population (2.7M) Ranked 15th in median household income ($56K) $126B total state product (2010)

– Gaming, tourism, mining, agriculture– Aug. 2011, worst unemployment at 13.4%

Largest employers– Clark County School District– Washoe County School District– Clark County– Wynn Las Vegas– Beladdio LLC– MGM Grand Hotel and Casino– Aria Resort & Casino LLC– Mandalay Bat Resort & Casino– Las Vegas Metropolitan Police Department– Caesars Palace– University of Nevada, Las Vegas

Page 4: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)4

What are the benefits of more education? Of higher skills?

…But it can be costly, American student loan debt is over $900M

Page 5: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)5

What are the benefits of top-ranked universities?% WW GDP and % WW Top-500-Universities

Japan

ChinaGermany

France

United KingdomItaly

Russia SpainBrazilCanada

IndiaMexico AustraliaSouth Korea

NetherlandsTurkey

Sweden

y = 0,7489x + 0,3534R² = 0,719

0

1

2

3

4

5

6

7

8

9

0 1 2 3 4 5 6 7 8 9

% g

loba

l G

DP

% top 500 universities

Strong Correlation (2009 Data): National GDP and University Rankingshttp://www.upload-it.fr/files/1513639149/graph.html

Page 6: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)6

University: Four Missions

Knowledge & Regional KPIs– 1. Transfer (Teaching)

– 2. Creation (Research)

– 3. Apply (Startups)

– 4. Integrate (Challenge)

• Innovativeness, Equity• Sustainability, Resilience

World = Nested, Networked Holistic Service Systems

– Flows• Transportation, water, food, energy, information

– Development• Buildings, retail, finance, health, education

– Governance• Laws, security defense

Nation

State/Province

City/Metro

UniversityCollege

K-12

Cultural &ConferenceHotels

HospitalMedical

Research

Worker(professional)

Family(household)

For-profits

Non-profits

U-BEEJob Creator/Sustainer

Third Mission (Apply to Create Value) is about U-BEEs = University-Based

Entrepreneurial Ecosystems

Page 7: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)

U Trend: Third Mission (Apply Knowledge to Create Jobs)

7

Since the U of Utah launched its first startup, TerraTek, in 1970 , it has followed up with more than 200 other startups based on research…U of Utah startups directly or indirectly accounted for 15,767 jobs, $754.5 million in personal income and $76.6 million in tax revenue in 2009.

Page 8: Nevada future education workforce 20130108 v2

8

•iPhone/iPad app developer

•wireless marketing director

•microfinance infrastructure designer

•3D content developer for movies, TV

•social network manager

•deploying technology into the cloud

•organic solar cell development

•digital image management

Many top in-demand jobs in 2011 did not exist in 2005!

8

Page 9: Nevada future education workforce 20130108 v2

9

Automobile

Inte

rnet

Technological Acceleration

0 25 50 100 125 15075Years

25

50

100TelephoneElectricity

Radio

Television

VCR

PC

Cellular% P

enet

ratio

n

YEARS

Page 10: Nevada future education workforce 20130108 v2

10 10

U.S Department of Labor estimates that today’s learner will have 10-14 jobs…

by the age of 38!

Page 11: Nevada future education workforce 20130108 v2

11

Estimates are 85% of the jobs today’s learners will be doing haven’t been invented yet

they'll be using technologies that don't exist to solve problems we don't yet know are problems

11

Page 12: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)12

The Top Majors For The Class Of 2022

Math Robotics Agricultural Engineering Hospitality Management Health and Biotechnology Pre-Law, With a Focus on Elder Law Quantum Engineering 3-D Printing Design Liberal Arts Aerospace Engineering

Page 13: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)13

IBM Almaden Research Center, Silicon Valley/San Jose, CA

Page 14: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)14

IBM operates in 170 countries around the globe

>100 acquisition in decade

IBM has 426,000 employees worldwide

2011 Financials Revenue - $ 106.9B Net Income - $ 15.9B EPS - $ 13.44 Net Cash - $16.6B

22% of IBM’s revenue in Growth Market countries; growing at 11% in 2011

Number 1 in patent generation for 19 consecutive years ; 6,180 US patents awarded in 2011

More than 40% of IBM’s workforce conducts business away from an office

5 Nobel Laureates

9 time winner of the President’s National Medal of Technology & Innovation - latest award for Blue Gene Supercomputer

“Let’s Build a Smarter Planet"

The Smartest Machine On Earth

100 Years of Business & Innovation in 2011

IBM’s Leadership Changes

55% of IBM’s Workforce is New to the company in the last 5 years

Page 15: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)15

What’s UP with IBM? University Programs

Page 16: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)16

Most people say, “IBM makes computers”

Page 17: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)17

Those in-the-know say, “IBM is helping to build a Smarter Planet…”

Page 18: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)18

A Smarter Planet is built from smarter service systems…

INSTRUMENTED

We now have the ability to measure, sense and see the exact condition of practically everything.

INTERCONNECTED

People, systems and objects can communicate

and interact with each other in entirely new

ways.

INTELLIGENT

We can respond to changes quickly and accurately, and get better results

by predicting and optimizing

for future events.

WORKFORCE

PRODUCTS

SUPPLY CHAIN

COMMUNICATIONS

TRANSPORTATION BUILDINGS

IT NETWORKS

Page 19: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)19

City challenge: buildings and transportation

Ryan Chin:Smart Cities

Page 20: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)20

Streetline: Instrumented-Interconnected-Intelligent

Page 21: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)21

Cities: land-population-energy-carbon

Carlo Ratti:Senseable Cities

Page 22: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)22

Page 23: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)23

Page 24: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)24

Four commandments for cities of the future: Eduardo Paes at TED2012

Page 25: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)25

SC IOC as a Platform for Innovation

Page 26: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)26

26

Identifies entrepreneurs developing businesses aligning with our Smarter Planet vision.

SmartCamp finalists raised more than $50m and received significant press in Wall Street Journal, Forbes and Bloomberg

in

Healthcare SmartCamp kickstart - Miami - May 15, 2012 Apply by April 27th

Healthcare SmartCamp kickstart - Miami - May 15, 2012 Apply by April 27th

SmarterCities SmartCamp kickstart - New York - May 24, 2012 Apply by May 3rd

SmarterCities SmartCamp kickstart - New York - May 24, 2012 Apply by May 3rd

North America Regional SmartCamp - Boston - June 20 & 21, 2012 Apply by May 25th

North America Regional SmartCamp - Boston - June 20 & 21, 2012 Apply by May 25th

apply now at www.ibm.com/isv/startup/smartcampapply now at www.ibm.com/isv/startup/smartcamp

Exclusive Networking andMentoring eventExclusive Networking andMentoring event

North America SmartCamp lead: Eric Apse, [email protected] Programs lead: Dawn Tew, [email protected]

Page 27: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)27

Digital Immigrant vs Digital Native

Born: 1988Graduated College: 2011

Born: 2012Enters College: 2030

Page 28: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)28

2030 Transportation: Self-driving cars

Steve Mahan:Test “Driver”

Page 29: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)29

2030 Water

Page 30: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)30

2030 Manufacturing

Ryan Chin:Urban Mobility

Baxter: Building the Future

Maker-Bot: Replicator 2

Page 31: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)31

2030 Energy

Page 32: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)32

2030 ICT

Page 33: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)3333

Example: Leading Through Connections with…Universities Collaborate with IBM Research to Design Watson for the Grand Challenge of Jeopardy !

Assisted in the development of the Open Advancement of Question-Answering Initiative (OAQA) architecture and methodology

Pioneered an online natural language question answering system called START, which provided the ability to answer questions with high precision using information from semi-structured and structured information repositories

Worked to extend the capabilities of Watson, with a focus on extensive common sense knowledge

Focused on large-scale information extraction, parsing, and knowledge inference technologies

Worked on a visualization component to visually explain to external audiences the massively parallel analytics skills it takes for the Watson computing system to break down a question and formulate a rapid and accurate response to rival a human brain

Provided technological advancement enabling a computing system to remember the full interaction, rather than treating every question like the first one - simulating a real dialogue

Explored advanced machine learning techniques along with rich text representations based on syntactic and semantic structures for the Watson’s optimization

Worked on information retrieval and text search technologies

http://w3.ibm.com/news/w3news/top_stories/2011/02/chq_watson_wrapup.html

Page 34: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)34

2030 Buildings: Recycled to be stronger, safer, cleaner

China Broad Group:30 Stories in 15 Days

Page 35: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)35

2030 Retail & Hospitality

Page 36: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)36

2030 Finance & Business

Page 37: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)37

2030 Health

Page 38: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)38

2030 Education: Watch one, do one, teach one…

Page 39: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)39

2030 Government

Four measures

Innovativeness

Equity– Improve

weakestlink

Sustainability

Resiliency

Page 40: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)40

Competitive Parity – Achieved.

The NFL has spent the last two decades touting its parity—the idea that any team can win on any given Sunday (or Monday or Thursday). But this year, parity has truly run wild.

… here's the wackiest thing: Through six weeks, 11 of the NFL's 32 teams are 3-3. The Journal asked the statistical gurus of Massey-Peabody Analytics to run a coin-flip simulation…

Page 41: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)4141

T-shaped professionalsdepth & breadth

BREADTH

DE

PT

H

(analytic thinking & problem solving)

Many culturesMany disciplines

Many systems(understanding & communications)

Deep in one d

iscip

line

Deep in one sys

tem

Deep in one cu

lture

Page 42: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)42

Thank-You! Questions?

Dr. James (“Jim”) C. SpohrerInnovation Champion & Director, IBM University Programs worldwide accelerating regional development (IBM UPward)[email protected]

“Instrumented, Interconnected, Intelligent – Let’s build a Smarter Planet.” – IBM“If we are going to build a smarter planet, let’s start by building smarter cities” – CityForward.org“Universities are major employers in cities and key to urban sustainability.” – Coalition of USU

“Cities learning from cities learning from cities.” – Fundacion Metropoli“The future is already here… It is just not evenly distributed.” – Gibson

“The best way to predict the future is to create it/invent it.” – Moliere/Kay“Real-world problems may not/refuse to respect discipline boundaries.” – Popper/Spohrer

“Today’s problems may come from yesterday’s solutions.” – Senge“History is a race between education and catastrophe.” – H.G. Wells

“The future is born in universities.” – Kurilov“Think global, act local.” – Geddes

Page 43: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)43

2030 and Beyond…. Government, Health, Education, Finance, etc.

Page 44: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)44

Service Innovators

ISSIP = International Society of Service Innovation Professionals

T-shaped Professionals– Depth

– Breadth

Register at:– ISSIP.org

Page 45: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)45

Systems-Disciplines Framework: Depth & BreadthSystems that focus on flows of things Systems that governSystems that support people’s activities

transportation & supply chain water &

waste

food &products

energy & electricity

building & construction

healthcare& family

retail &hospitality banking

& finance

ICT &cloud

education &work

citysecure

statescale

nationlaws

social sciences

behavioral sciences

management sciences

political sciences

learning sciences

cognitive sciences

system sciences

information sciences

organization sciences

decision sciences

run professions

transform professions

innovate professions

e.g., econ & law

e.g., marketing

e.g., operations

e.g., public policy

e.g., game theory and strategy

e.g., psychology

e.g., industrial eng.

e.g., computer sci

e.g., knowledge mgmt

e.g., stats & design

e.g., knowledge worker

e.g., consultant

e.g., entrepreneur

stake

holders Customer

Provider

Authority

Competitors

resources

People

Technology

Information

Organizations

change History

(Data Analytics)

Future(Roadmap)

value

Run

Transform(Copy)

Innovate(Invent)

Observe Stakeholders (As-Is)

Observe Resource Access (As-Is)

Imagine Possibilities (Has-Been & Might-Become)

Realize Value (To-Be)

disciplines

systems

Page 46: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)46

The New Normal: Smarter Systems

Computational System

Smarter TechnologyRequires investment roadmap

Service Systems: Stakeholders & Resources

1. People 2. Technology3. Shared Information4. Organizations

connected by win-win value propositions

Smarter Buildings, Universities, CitiesRequires investment roadmap

Page 47: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)47

A Framework for Global Civil Society

Daniel Patrick Moynihan said nearly 50 years ago: "If you want to build a world class city, build a great university and wait 200 years." His insight is true today – except yesterday's 200 years has become twenty. More than ever, universities will generate and sustain the world’s idea capitals and, as vital creators, incubators, connectors, and channels of thought and understanding, they will provide a framework for global civil society.

– John Sexton, President NYU

Page 48: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)48

In Conclusion: Two Books To Help Us All Prepare For Change

Page 49: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)49

What improves Quality-of-Life? Service System Innovations

A. Systems that focus on flow of things that humans need (~15%*)1. Transportation & supply chain

2. Water & waste recycling/Climate & Environment

3. Food & products manufacturing

4. Energy & electricity grid/Clean Tech

5. Information and Communication Technologies (ICT access)B. Systems that focus on human activity and development (~70%*)

6. Buildings & construction (smart spaces) (5%*)

7. Retail & hospitality/Media & entertainment/Tourism & sports (23%*)

8. Banking & finance/Business & consulting (wealthy) (21%*)

9. Healthcare & family life (healthy) (10%*)

10. Education & work life/Professions & entrepreneurship (wise) (9%*)C. Systems that focus on human governance - security and opportunity (~15%*)

11. Cities & security for families and professionals (property tax)

12. States/regions & commercial development opportunities/investments (sales tax)

13. Nations/NGOs & citizens rights/rules/incentives/policies/laws (income tax)

0/19/02/7/42/1/1

7/6/1

1/1/0

5/17/27

1/0/2

24/24/1

2/20/24

7/10/3

5/2/2

3/3/10/0/0

1/2/2

Quality of Life = Quality of Service + Quality of Jobs + Quality of Investment-Opportunities

* = US Labor % in 2009.

“61 Service Design 2010 (Japan) / 75 Service Marketing 2010 (Portugal)/78 Service-Oriented Computing 2010 (US)”

Page 50: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)50

Economic Shift in National Economies

Daryl Pereira/Sunnyvale/IBM@IBMUS,

42%6433 3 1.4Germany

37%261163 2.1Bangladesh

19%201070 1.6Nigeria

45%6728 5 2.2Japan

64%692110 2.4Russia

61%661420 3.0Brazil

34%391645 3.5Indonesia

23%7623 1 5.1U.S.

35%23176014.4India

142%29224925.7China

40yr ServiceGrowth

S%

G%

A %

Labor% WW

Nation

World’s Large Labor ForcesA = Agriculture, G = Goods, S = Service

20102010

NationMaster.com, International Labor OrganizationNote: Pakistan, Vietnam, and Mexico now larger LF than Germany

US shift to service jobs

(A) Agriculture:Value from harvesting nature

(G) Goods:Value from making products

(S) Service:Value from

IT augmented workers in smarter systemsthat create benefits for customers

and sustainably improve quality of life.

Page 51: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)51

Growth of Service Revenue at IBM

SOFTWARE

SYSTEMS(AND FINANCING)

SERVICES

2010 Pretax Income Mix Revenue Growth by Segment

Services

Software

Systems

44%

17%

39%

IBM Annual Reports

What do IBM Service Professionals Do? Run IT & enterprise systems for customers,help Transform customer processes to best practices, and Innovate with customers.

Page 52: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)52

California Human Development Report 2011:Measuring quality-of-life…. http://w

ww

.measureofam

erica.org/docs/AP

ortraitOfC

A.pdf

Page 53: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)53

Smarter City Intelligent Operations Center (SC IOC)

Page 54: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)54

Measuring Impact

SSME: IBM Icon of Progress & IBM Research Outstanding Accomplishment– Internal 10x return: CBM, IDG, SDM Pricing & Costing, BIW COBRA, SIMPLE, IoFT, Fringe, VCR

• Key was tools to model customers & IBM better• Also tools to shift routine physical, mental, interactional & identify synergistic new ventures• Alignment with Smarter Planet & Analytics (instrumented, interconnected, intelligent)• Alignment with Smarter Cities, Smarter Campus, Smarter Buildings (Holistic Service Systems)

– External: More than $1B in national investments in Service Innovation activities

– External: Increase conferences, journals, and publications

– External: Service Science SIGs in Professional Associations

– External: Course & Program Guidelines for T-shaped Professionals, 500+ institutions

– External: National Service Science Institutions, Books & Case Studies (Open Services Innovation)

Service Research, a Portfolio Approach– 1. Improve existing offerings (value propositions that can move the needle on KPI’s)

– 2. Create new offerings (for old and new customers)

– 3. Improve outcomes insourcing, outsourcing, acquisitions, divestitures (interconnect-fission-fusion)

– 4. For all three of the above, improve customer/partner capabilities (ratchet each other up)

– 5. For all four of the above, increase patents and service IP assets (some donated to open forums)

– 6. For all five of the above, increase publications and body-of-knowledge (professional associations)

Page 55: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)55

Who I am (http://www.service-science.info/archives/2233)

Director IBM Global University Programs since 2009– Global team works with 5000 university world wide (http://www.ibm.com/university)

– 6 R’s: Research (Awards), Readiness (Skills), Recruiting, Revenue, Responsibility, Regions

– Transform “IBM on Campus” brand awareness (“Smarter Planet/Smarter Cities”)

– Create “Urban Service System” Research Centers & U-BEEs Founding Director of IBM's first Service Research group from 2003-2009

– Almaden Research Center, San Jose, CA

– 10x ROI with four IBM outstanding and eleven accomplishment awards

– Improve existing offerings, create new, portfolio synergies, partners, patents, publications

– I know/work with service research pioneers from many academic disciplines• I advocate for Service Science, Management, Engineering, and Design (SSME+D)

– Short-term: Curriculum (T-shaped people, deep in an existing discipline)– Long-term: New transdiscipline and profession (awaiting CAD tool)

• I advocate for ISSIP (“one of the founding fathers”)• Co-editor of the “Handbook of Service Science” (Springer 2010)

Other background (late 90’s and before)– Founding CTO of IBM’s Venture Capital Relations group in Silicon Valley

– Apple Computer’s (Distinguished Engineer Scientist and Technologist) award (90’s)

– Ph.D. Computer Science/Artificial Intelligence from Yale University (80’s)

– B.S. in Physics from MIT (70’s)

Page 56: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)56

What is the future? We can imagine many possibilities…

Kurzweilai.net

Page 57: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)5757

Many culturesMany disciplines

Many systems(understanding & communications)

Deep

in o

ne d

iscip

line

Deep

in o

ne sy

stem

Deep

in o

ne cu

lture

Page 58: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)58

IBM University Programs:What We Do: The “6 R’s” (not to be confused with 3 R’s)

1. ResearchResearch awards focus on grand challenge problems and big bets

https://www.ibm.com/developerworks/university/research

2. ReadinessAccess to IBM tools, methods, and course materials to develop skills

https://www.ibm.com/developerworks/university/academicinitiative

3. RecruitingInternships and full-time positions working to build a smarter planet

http://www.ibm.com/jobs

4. RevenueImprove performance, the university as a complex enterprise (city within city)

http://www.ibm.com/services/us/gbs/bus/html/bcs_education.html

5. ResponsibilityCommunity service provides access to IBMers expertise/resources

http://www.ibm.com/ibm/ibmgives/

6. RegionsRegional innovation ecosystems – incubators, entrepreneurship, jobs

http://www.ibm.com/ibm/governmentalprograms/innovissue.html

Page 59: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)59

Up-SkillCycle

University-Region1University-Region1

University-Region2University-Region2

= New Venture

= Acquisition

= High-Growth Acquisition/ New IBM BU (Growing)

= High-Productivity/ Mature IBM BU (Shrinking)

= IBMer moving from mature BU to acquisition

= IBMer moving intoIBMer on Campus role(help create graduateswith Smarter-Planet skills,help create Smarter Planetoriented new ventures;Refresh skills

= Graduates withSmarter Planet skills

IBMIBM

Page 60: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)60

Four Missions

Knowledge Transfer (Teaching)

Knowledge Creation (Research)

Knowledge Application (Entrepreneurship)

Knowledge Integration (Bridge Silos)

Page 61: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)61

Universities Worldwide Accelerating Regional Development

“When we combined the impact of Harvard’s direct spending on payroll, purchasing and construction – the indirect impact of University spending – and the direct and indirect impact of off-campus spending by Harvard students – we can estimate that Harvard directly and indirectly accounted for nearly $4.8 billion in economic activity in the Boston area in fiscal year 2008, and more than 44,000 jobs.”

Page 62: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)62

Regional Competitiveness and U-BEEs: Where imagined possible worlds become observable real worldshttp://www.service-science.info/archives/1056

Nation

State/Province

City/Region

UniversityCollege

K-12

Cultural &ConferenceHotels

HospitalMedical

Research

Worker(professional)

Family(household)

For-profits

Non-profits

U-BEEJob Creator/Sustainer

U-BEEs = University-Based Entrepreneurial Ecosystems, City Within City

“The future is already here (at universities),it is just not evenlydistributed.”

“The best way topredict the futureis to (inspire the nextgeneration of studentsto) build it better.”

InnovationsUniversities/RegionsCalculus (Cambridge/UK)Physics (Cambridge/UK)Computer Science (Columbia/NY)Microsoft (Harvard/WA)Yahoo (Stanford/CA)Google (Stanford/CA)Facebook (Harvard/CA)

Page 63: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)63

Example: Streetline

Page 64: Nevada future education workforce 20130108 v2

© 2012 IBM CorporationIBM UPward (University Programs worldwide – accelerating regional development)64

Neonatal ICU: Instrumented-Interconnected-Intelligent

Page 65: Nevada future education workforce 20130108 v2

IBM GMU External Relations 201265 IBM GMU External Relations 201265

A city is essentially a system of service systems—transportation, healthcare, public safety and education.

To enable a Smarter City, IBM is working to improve the quality & efficiency of service systems and how they operate and function.