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A centre of expertise in digital information management Brian Kelly UKOLN University of Bath Bath, UK UKOLN is supported by: This work is licensed under a Creative Commons Attribution 2.0 licence (but note caveat) Acceptable Use Policy Recording this talk, taking photos, discussing the content using Twitter, blogs, etc. is permitted providing distractions to others is minimised. http://iwmw.ukoln.ac.uk/iwmw2012/ talks/newcomers/ Twitter: http://twitter.com/ briankelly/ Email: [email protected] Blog: http:// ukwebfocus.wordpress.com/ Twitter: #iwmw12 #new IWMW 2012 New to the Sector? New to Web Management? New to IWMW?

New to the Sector? New to Web Management? New to IWMW?

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Talk by Brian Kelly, UKOLN on "New to the Sector? New to Web Management? New to IWMW?" given at UKOLN's IWMW 2012 event held in Edinburgh on 18-20 June 2012. See http://iwmw.ukoln.ac.uk/iwmw2012/talks/newcomers/

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Page 1: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Brian KellyUKOLNUniversity of BathBath, UK

UKOLN is supported by:

This work is licensed under a Creative Commons Attribution 2.0 licence (but note caveat)

Acceptable Use PolicyRecording this talk, taking photos, discussing the content using Twitter, blogs, etc. is permitted providing distractions to others is minimised.

Acceptable Use PolicyRecording this talk, taking photos, discussing the content using Twitter, blogs, etc. is permitted providing distractions to others is minimised.

http://iwmw.ukoln.ac.uk/iwmw2012/talks/newcomers/http://iwmw.ukoln.ac.uk/iwmw2012/talks/newcomers/

Twitter:http://twitter.com/briankelly/

Email:[email protected]:http://ukwebfocus.wordpress.com/

Twitter:#iwmw12

#new

IWMW 2012New to the Sector? New to Web Management? New to IWMW?

Page 2: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

About YouPrevious attendance:

Newcomers 66 (42%)

1 to 3 60 (38%)

4 or 5 13 (8%)

6 or more 20 (12%)

TOTAL 159 (out of 170)

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Mobile devices:

iPhone/iPad: 106 (62%)

Android: 27 (16%)

Other: 8 (5%)

Not known: 29 (17)

TOTAL 141 (out of 170)Likely to use Twitter: 87

Page 3: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Aims of Session

This session aims to:• Provide an opportunity to hear from an

experienced Web manager about “what he wish he’d known when he started!”

• Explain what IWMW event is about to those who have not attended previous events

• Summarise the services provided by the ISC at UKOLN and by JISC of relevance to Web managers

Speakers:• Brian Kelly, Mike Nolan (Edge Hill

University) and Amber Thomas (JISC)3

Page 4: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

About IWMW

IWMW:• Annual Institutional Web

Management Workshop (IWMW)

• Started in July 1997 and is now in its 16th year

• Travels around the UK – third time in Scotland

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Page 5: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Photo from Times Online

X

Page 6: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

About IWMW

IWMW:• Annual Institutional Web Management

Workshop (IWMW)• Started in 1997 and now in its 16th year• Travels around the UK

Aims:• To keep web managers up-to-date with

developments and best practices in order that institutions can exploit the Web to its full potential

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Page 7: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

IWMW

How does it try to achieve its goal?• Plenary talks which:

Provide shared context Highlight key developments and practices Stimulate the audience!

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Page 8: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

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Page 9: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

IWMW

How does it try to achieve its goal?• Plenary talks which:

Provide shared context Highlight key developments and practices Stimulate the audience!

• Parallel workshop sessions which: Provide opportunity for everyone to

contribute Allow delegates to chose preferred sessions

(3 from 20 sessions at IWMW 2012

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Page 10: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

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Page 11: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

IWMW

How does it try to achieve its goal?• Plenary talks which:

Provide shared context Highlight key developments and practices Stimulate the audience!

• Parallel workshop sessions which: Provide opportunity for everyone to contribute Allow delegates to chose (3 from 20 sessions)

• Social events which: Provide opportunity to development one’s

professional network

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Page 12: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

http://www.flickr.com/photos/milesbanbery/2695356356/

Page 13: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

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Page 14: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Community of Practice

Claire Gibbon on University of Bradford Web team blog.

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Page 15: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Community of Practice

A community of practice (CoP) is ... a group of people who share a craft and/or a profession.

The group can evolve naturally because of the members' common interest in a particular domain or area, or it can be created specifically with the goal of gaining knowledge related to their field.

It is through the process of sharing information and experiences with the group that the members learn from each other, and have an opportunity to develop themselves personally and professionally.

15Wikipedia

Page 16: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

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Our strength is the community, not the expertise of individuals, the reputation of the institution, …

Page 17: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

The IWMW CoP~136 plenary speakers at IWMW events.

Apart from organisers most have spoken once.

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~190 workshop facilitators at IWMW events.

Majority have facilitated a single session

There has been ~100 hours of plenary talks and 380+ hours of parallel sessions for over 2,500 delegates at 16 IWMW events.

1 2 3 4 5 6 7

1 2 3 4

Page 18: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

The CoP Beyond IWMW

We used to use JISCMail mailing lists.

Now social web provides tools for:• Discussing• Sharing• Collaborating• Disseminating• …

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1999-2011

Page 19: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Culture of Sharing

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“In recent weeks I’ve set out to compile a dataset of all UK university social media (SM) accounts. .. it wasn’t until sharing my work with the web community that it grew to [be a comprehensive resource”

Page 20: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Culture of Sharing

UK HE can be more effective if it shared such data, rather than replicates such activities (or ways commercial sector for data)

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Page 21: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

The Role of Twitter

The iwmw12 Twitter list comprises 80+ Twitter users who are attending IWMW 2012

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https://twitter.com/#!/iwmw/iwmw12

Page 22: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Building on Twitter

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Bottlenose display of tweets from ~83 IWMW 12 attendees: based on twitter.com/iwmw/iwmw12.

Page 23: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Building on Twitter

Newspaper display of contents of links tweeted

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Page 24: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Building on Twitter

Sonar display allows mining for tweets of interest

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Free account offered to first 3 IWMW newcomers & first 2 others to tweet #bottlenose #iwmw12 (& #new if appropriate)

Page 25: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

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Twitter, like many SNs, can get better as more people use it. IWMW12 provides opportunity to develop your Twitter network.

Page 26: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

JISC ISC at UKOLN

IWMW event now provided by the JISC-funded Innovation Support Centre (ISC) at UKOLN

Building on well-established role in supporting innovation in HE/FE:

• JISC PoWR• HTML5• Amplified Events

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Page 27: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

JISC ISC at UKOLN

IWMW event now provided by the JISC-funded Innovation Support Centre (ISC) at UKOLN

Building on well-established role in supporting innovation in HE/FE:

• JISC PoWR• HTML5• …

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Page 28: New to the Sector? New to Web Management? New to IWMW?

A centre of expertise in digital information management

www.ukoln.ac.uk

Conclusions

To conclude:• UKOLN ISC supported the developments

of the Web management Community of Practice

• Is delivering additional content and support through its JISC funding

• But what else does JISC do?

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