GLOBAL BEVERAGES LTD

Presented by SACHIN M.R

COMPANY PROFILE• The company was set up in March 1993.• It was a joint venture between Tata Tea ltd and the

UK based Tetley Group Ltd• Tata tea ltd acquires the Tetley group Ltd in early

2000 and Tata Tetley division of Tata Tea ltd became a subsidary of Tata Tea ltd

• Later in 2005, the unit got merged with Tata tea ltd and it became a division of Tata Tea Ltd, Kolkata

• The Company has received ISO 9002 recognition for quality assurance. From 1995 onwards the company is under ISO 9001-2000 certification

• In 2011 company has changed its name from Tata Tea Ltd to Tata Global Beverages Ltd.

• The unit is located on Willingdon Island ,cochin and its Head quarters is located on kolkata

• It is a 100 % EOU unit.• Tata Tea Tetley markets overseas like East Europe,

CIS, the Middle East, Australia and South Africa.

Management

• Mr.Cyrus P Mistry- Chairman• Mr.RK Krishna kumar- Vice chairman• Mr.Harish Bhat- managing Director

PRODUCT PROFILE

The main Products of these unit is Tea and Tea bags over the brand Tetley

Types of Tea bags-• strong and tag• round tea bag• square tea bag• draw string• enveloped tea bag

Types of Tea -• Flavored tea • Non flavored tea • Organic tea• Decaffeinated tea

ORGANISATION CHART

OPERATIONS DEPARTMENT

• Production and shipping comes under operations department

FUNCTIONS-• Control over production process.• Implementation of daily production plan.• Checking safety hygiene aspects of factory timely shipment

coordination.• Administration of manpower management• Dispatching

PRODUCTION

SHIPPING• As shipping is not considered as a separate

department, it is a part of operations department. After production quality check and packing the products dispatch/ export

FUNCTIONS-• Receipt of purchase order• Stipulating the production department to shift production

accordingly.• Stuff the goods for shipment.• Documentation.• Arranging for payment

FINANCE DEPARTMENT• The margin is fixed at 6% for tea bags and 3% for

packet teas• As the company forms only a division of Tata Tea, it

does not have a separate capital structureFUNCTIONS –• Managing the daily financial transactions and banking

transactions.• Responsible for keeping ledger accounts.• Annual budgeting exercise.• Working capital management.• Monitoring the fund requirement and communicating to the

head office(Kolkata)

• Submission of forms at regular intervals.• Play rolls maintenance of staff other than managerial staff.• Fixed assets maintenance accounts (straight line method of

depreciation)• Audit and related aspects (both statutory and internal)• Communicating with markets on any pricing or costing issue.• Performing legal functions like:- Sales tax assessment Income tax assessment Meeting customs requirements Service tax requirements Detention tax assessment

SYSTEM DEPARTMENT• In TGBL willingdon Island, cochin the systems

department is handled by persons for outsourcing companies TCS and NORTEC.

• SAP (system application and products in data processing) an integrated software is used in all departments of the company except for HR functions

FUNCTIONS-• Hardware and software network support• Maintenance of systems

MATERIALS DEPARTMENT• Materials department is using FIFO method• Approximately 24 crore purchase is done annually. FUNCTIONS-• Food safety management system• Delivery of purchase good on time• Communicating with production department for receiving

purchase order.• Vendor management• Procurement of all packing materials flavors and

consumables.

Major raw material imports as follows• Tissue• Cartons• CFC• Flavor• Tags• Bopp film• Thread• Aluminum wire• Misc items• Engineering materials

ENGINEERING DEPARTMENTFUNCTIONS-• Maintaining engineering stores• Engineering related project works• Commissioning of new machines• Maintaining/ up keeping machines• Purchase of engineering spare

Two types of stores are maintained for engineering goodsMain store• In main store costly machine parts and spares which are not needed

on a regular basis.Sub store• Sub stores those spares and items which are needed on a regular

basis or often needed.

QUALITY ASSURANCE DEPARTMENT

FUNCTIONS-• Inspection is done to find any variation in the weighing

machines used in the department. • The department is also in charge of dealing with market

complaints from the exporting countries. All complaints are studies analyzed and a detailed root cause analysis done after which the complaint is closed.

• Incoming packaging material passing• Blend approvals

HUMAN RESOURCE DEPARTMENT

• There are 166 permanent employees in the organization presently. The contract wise employees are between 100-200 they are recruited according to the needs of the organization

FUNCTIONS –• Recruitment• Training• Performance appraisal• Disciplinary actions• Welfare activities• Handling employees salary and incentive details• Keeping files and records

INDUSTRIAL RELATION DEPARTMENT• IR department had started its functioning in this

organization at November 2011.FUNCTIONS-• Collective bargaining• Negotiation and administration• Disciplinary actions• Manager individual employee relation cases from incident

occurrence through final disposition.• Performance management through structured appraisal

(giving only guidelines though IR programmes are conducted by concerned department)

• Legal complaints (labor laws)• Handling trade unions

SWOT ANALYSIS

Strengths • Brand image• In house demand for products• Surplus machine capacity• Trained manpower• Packing innovation• Excellent management

Weakness• Underutilization of capacity• No supply in the domestic market

Opportunities• Reduction in supply chain lead time• Supply to DTA• Costs of conversion are low as compared to other packing

centers.

Threats • Rising labor cost• Rising competition in the markets• Administration cost for outsourcing rises.

FINDINGS

• Workers have good relation with co workers and superiors• Better communication between every departments• There is no ware house for storing finished goods.• The company provides good facilities for their employees• Quality is maintained in every departments.• Wastes occurred from production is very low.

SUGGESTIONS

• More employee empowerment should be given

• The management should provide more motivational

programs for the employees

• The company should take necessary steps to improve ware

housing facilities for finished goods

CONCLUSION

The organizational study at TGBL, Cochin helped me to understand the various functions of an organization. It helped me to understand the functioning of different departments and how they are coordinated and managed to achieve a common goal. It helped me to understand how the management principles are set in to practice. The study has helped me to understand and adapt with the challenges like difficulty in collecting and processing of raw data, non availability of basic information, constraints in time etc. I feel that new product development, concentrating on corporate social responsibility, exploring new markets and providing more customer satisfaction etc are the future prospectus of the company.

THANK YOU