Overview of Coaching

COACHING IN BUSINESS

What does coaching in the workplace do?

Here are some of the most common reasons :-

• Addresses feelings of overwhelm/stress• Improves self confidence• Increases self esteem• Reviews work/life balance• Creates a common vision with all managers that do not

always see eye to eye, communicating to them via their VAC's.

• Chunks down/up perceived problems to gain clarity for solving.

• Addresses personal motivators (moving towards/away, internal/external,options/procedures and big picture/steps)

• Looks at alternative ways to address reoccurring issues (do what you've always done, get what you've always got!)

Addressing these subjects brings about a confident, balanced and happy workforce.

Creating shifts in company culture has positive affects on every person involved (staff, customers and suppliers).

Company benefits would be many fold due to managers/sales teams being able to work to their full potential.

Noble Manhattan Coaching Ltd

What about management?

There are two types of management:

• Traditional = command and control

• Coaching

Coaching has been shown to be the far more effective type

What techniques are used?

There are new coaching models which are:

• specifically aimed at managers• specifically aimed at teams

For example " The Coaching Circle" which teaches self coaching and is therefore self replicating


What is the return on investment?

Take a look at the following pages of reviews and statistics to understand the full power of coaching and the benefits it can have to your business!


"The goal of coaching is the goal of good management: to make the mostof an organization’s valuable resources.”Harvard Business Review “The Bottom Line: Coaching produced a 529% return on investment and significantintangible benefits to the business. The study provided powerful new insights into how to maximize the business impact from executive coaching.”MetrixGlobal

Manchester Review (more than 300 companies)

• Delivered an average ROI of 5.7 times the initial investment (a return of more than $100,000)

• Executive productivity improvements (reported by 53% of executives)

• Organizational strength (48%)

• Quality improvements (48%)

• Customer service improvements (39%)

• Retaining executives who received coaching (32%)

• Direct report and supervisor relationship improvements (greater than 70%)

• Teamwork (67%)

• Working relationships with peers (63%)

• Job satisfaction (52%)


Association For Coaching (more than 600 companies)

• Key fact: Purchasers of Coaching stated better people management skills resulted in 58% of coaching programs and increase job motivation in 53%. While coaches stated improved work life balance resulted in 48% of coaching programs and improved job motivation in 42%.

• Key fact: 48% of purchasers of coaching stated having a quantifiable measure of the ROI from coaching is important.

• Key fact: In 72% of cases purchasers of coaching use coaches to develop individuals’ business performance.

• Key fact: In the majority of cases coaches received between 4 and 7 Coaching sessions!


Case StudyExecutive Team Coaching

A. Relevant Data:

• The Team Coaching Program duration:10 months (6 meetings).

• 12 people extended board team (central management & heads of production units).

• General profile: experienced senior managers (more than 10 years in management positions), multicultural (3 different nationalities), high income (more than 100k euro per year).

• Non-individual, systemic approach during 5 assisted board meetings (plus 1 kick-off coaching program meeting).

• Average impact of board decisions: more than 1 mil. Euro per meeting.

• Estimated ROI (2 months after): 750%.


B. Measurable Criteria:

• General time effectiveness in board meetings (up 78%)

• Time effectiveness related to agreeing on a decision (up 66%)

• Quantity of decisions per meeting (up 54%)

• Quality of decisions taken (impact, sell-ability to peers, etc) (up 44%)

• Information sharing and distribution (up 88%)

• Managerial risks taken on new projects (both strategic & tactic) (down 33%)

• Degree of project/task delegation downwards (up 54%)

• Group management skills and benefits (up 67%)

• Stress and pressure level (down 54%)

• Profit share increase based on assisted team’s decisions (up 2.5%)


NMC Coaching ProgrammesNoble Manhattan Coaching Ltd are world leaders in coach training. The following courses represent those that are possibly most suitable to your requirements but other programmes can be designed to suit.

For in-house delivery to groups:-

Certificate in Workplace CoachingEndorsed by the Institute of Leadership and Management

Having been designed specifically for managers, supervisors and team leaders in organisations that wish to embrace a coaching style of management as their preferred way of developing staff, the content and structure make it equally appropriate for both the private and public sectors. The course is structured in two parts, of 3 days and 2 days’ duration, separated by a six week break. During this break, assignment work in the form of coaching practice is undertaken by the delegates, which includes listening to teleconference tutorials and working with a mentor coach.

Practitioner Coach Certificate Endorsed by the Institute of Leadership and Management

This course provides the individuals with essential coaching theory, knowledge and practise. Not only is it a qualification in its own right, but it also fits seamlessly with the Diploma, thus reducing the time and cost if and when progression is required. The course is structured as a mix of pre-course reading, 3 days of direct delivery and further self-study and practical coaching.

Coaching for ResultsThis is an intense 2 day course which provides the participants with a good understanding of the core coaching competencies, four pillars of coaching and the power of effective questioning and listening. They will learn how to use two coaching models which are particularly powerful in the work environment.

Coaching InsightsThis 1 day workshop will introduce the elements of coaching that are imperative to effective communication and management. It will equip the participants with one coaching model that they can implement in a workplace environment.


For individual study:-

Executive and Corporate Coach Certificate/DiplomaAccredited Level 7 by Institute of Leadership and Management

This course aims to provide practising senior leaders/managers (or those working in a training and development role) with the knowledge, skills and confidence to perform effectively as coaches as part of their normal work role. It is structured in a multi-mode delivery format consisting of self-study, interactive 3 day workshop, workbook modules, one-to-one mentor coaching, a skills assessment, recorded lectures and practical coaching. Includes Executive Coaching, Leadership Coaching, Organisational Culture and Managing Change.

Practitioner Coach DiplomaEndorsed by the Institute of Leadership and Management

Completion of this course qualifies the participant as a Practitioner Coach fully able to implement coaching skills in any arena. A 3-day intensive training workshop during which participants witness, experience and learn sensitive, powerful and insightful coaching skills and models. This is complimented by self-study workbook modules, a course book, one-to-one coaching, recorded lectures, practice with a mentor coach which culminates in a skills assessment, and further practical coaching.

Practitioner Coach Certificate (distance learning option)

Covering the same material as the in-house option this allows the student to complete all of the course without having to attend the three day workshop

About Noble Manhattan...

In 26 countriesWorld leading training organisation Trained over 7000 coachesLongest established in EuropeSuperb reputation, courses accredited by ILM and IIC


Education

Overview of Coaching