1

Build your own image of a coaching way of training

Theo JanissenTon Dijkstra

2

Assess yourself

Take your position

3

Tons expertise

Ton Dijkstra

Senior Training Developer

ITC After Sales Training

4

Theo’s expertise

Theo Janissen

Senior Training Developer

ITC After Sales Training

5

Value for you

When would this workshop become

valuable for you?

6

Agenda

How does a CWOT look-like?

Our experiencesAssignmentHarvestEvaluate

7

Our experiences

Theo JanissenTon Dijkstra

8

Océ

9

Océ

Introduction CWOT to studentsInternational Service and Support TrainingASML

Introduction CWOT to students

10

Coaching way of training

Ton Dijkstra

11

CWOT 1

A coaching way

Coaching way of training

12

CWOT 2

We train in a coaching way

Why?

Coaching way of training

13

CWOT 3We cannot

think for you

Coaching way of training

14

CWOT 4

We cannot learn for you

Coaching way of training

15

CWOT 5

Train in a coaching way

Coaching way of training

16

CWOT 6

We set learning objectives together with you

Coaching way of training

17

CWOT 7

We stimulate you to take responsibility for your learning

Coaching way of training

18

CWOT 8

We help so you can find answers and solutions yourself

Because

Coaching way of training

19

CWOT 9

Answers are not important, but how to find them

Coaching way of training

20

CWOT 10

We need your help to make you successful in the field

Coaching way of training

21

CWOT 11

Thank you for this

Coaching way of training

22Coaching way of training

23

Océ

24

Message behind

Stimulate learners to set objectives

Stimulate learners to take responsibility

Stimulate awareness of own learning

25

International S&S Training

Introduction CWOT to students

International Service & Support TrainingASML

26

Océ

Introduction CWOT to studentsInternational Service and Support Training

ASML

ASML

27

ASML

To InfinityTo Infinity…………(and Beyond)(and Beyond)

28

Assignment

29

Assignment description

What do we see if we look at:

[group 1] the trainer

[group 2] the student

[group 3] the classroom

in order to

Stimulate learners to set objectivesStimulate learners to take responsibilityStimulate awareness of own learning

30

Harvest

31

Coaching Way Of Training

Introduction and communication of the programPresents an effective introductionCommunicates the objectives and the program of the trainingChecks the level of knowledge or experience (starting point)Communicates the evaluation method and criteriaEncourages questions

Training skillsProvides a clear structured trainingCreates a positive learning atmosphereUses the Kolb learning cycleGives a clear and brief instruction to the assignmentsActs as a facilitator of the learning process: The trainees ‘do the work’Provides assignments with instructional guidanceOrganizes rest and reflection moments

Coaching skillsStarts with an open complex question that makes trainees think and work togetherAsks guiding questions that help the trainee in finding the solutionListens actively to the traineesStimulates involvement of all trainees during the training

EvaluationEvaluation/conclusion during and at the end of the trainingPerforms an effective evaluation and concrete feedback on areas that need improvementAsks the other trainees to give feedback on the question/answer/activity of fellow trainee (peer feedback Provides constructive feedback

32

Evaluate

33