The Library of Parliament building in Ottawa is the onlyremaining part of Canada’s original Parliament building — theonly part of the Centre Block to have survived the devastatingfire of 1916. Although joined to the Centre Block, the Librarywas saved by a quick-thinking librarian who closed theiron doors separating the two buildings.

A considerable measure of the Library building’s heritagevalue resides in its continued operation as the Library ofthe Parliament of Canada. Public Works and GovernmentServices Canada (PWGSC) is leading a major rehabilitationproject to ensure that the significance and importance ofthe Library building is protected for future generations.

From the outset of planning in 1995, to the day in 2006when the last books are expected to be returned to theLibrary’s shelves, the challenge has been finding solutionswhich respect and enhance this historic asset, while meetingthe requirements of those who use it. This effort takes in

not only the Library’s vast and valuable collections and itscommitment to service, but also its desire to improve thevisitor experience for the more than 400,000 people whotake guided tours of the Centre Block each year.

Building for the FutureDue to the building’s large, open configuration, undertakingany extensive interior work requires that the Library’s assetsand staff be relocated while the work is carried out. Tem-porarily moving the Library to an alternative location is anexpensive and disruptive proposition. Likewise, major workon a historical building can be both hard on the structureand intrusive. However the Library building has not actuallyundergone any major work since it suffered its own fireand water damage in 1952 — when it required the mostextensive repairs undertaken since its completion in 1876.

PAPYRUSVOLUME 6 SPRINGNUMBER 1 2005

The Library of Parliament — Ready for a New Generationby Mary F. Soper

I N T E R N A T I O N A L A S S O C I A T I O N O F M U S E U M F A C I L I T Y A D M I N I S T R A T O R S

INSIDE THIS ISSUE

Message from the

President . . . . . . . . . . . . . . 5

Benchmarking

Review . . . . . . . . . . . . . . . 6

Getty Center Becomes

First Facility in the U.S.

to be Rated “Green” . . . . . . 8

Regional Affairs

Update . . . . . . . . . . . . . . 13

Letter from the

Editor . . . . . . . . . . . . . . . 16

Reading Room floor as viewed from the lantern 30 metres (100 feet) above.

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Our approach to the conservation,rehabilitation and upgrade of the Libraryof Parliament is a long-term investment,expected to last at least 50 years ormore. This means a focus on the basics,and on quality craftsmanship. It alsomeans taking advantage of a rare oppor-tunity to restore a national architecturaltreasure, and entails taking the time toput comprehensive yet flexible plan-ning in place. Above all, it means havingthe determination to ensure that the jobis completed before the deteriorationbecomes irreversible.

Starting with a SolidFoundationOur first priority was to look after thestructure and the building envelope:masonry stabilization, seismic rein-forcement of the historic iron dome,window repair and upgrading, roofrebuilding, waterproofing of the foun-dation, improving energy efficiency andweather-tightness, and addressing codecompliance. An equally important butparallel priority was to look after the

Library’s requirements, its valuablecollections, and its vision for the future.

A high standard of technical expertisewas required from the designers, anda high quality of workmanship wasrequired of all contractors. Pre-qualifi-cation of sub-trades was used for anumber of the specialties; for example,wood, masonry and ironwork conser-vation, and plaster repairs. For manyaspects of the job, mock-ups wererequired before work was allowedto proceed.

As work progressed, we remainedin awe of the craftsmanship that hadgone before us, and were reassuredthat our careful approach was justified.The Gothic detail, and the beauty andvariety of the stonework, woodwork,ironwork and plaster carvings wereinspiring. Contemplating the sheer actof building such a complex structurewith its 16 bays, thick stone walls, flyingbuttresses and huge pre-fabricated irondome — particularly without the benefitof modern technology — is humbling.It is easy to understand why it took17 years to build the original Library.

We also set, and are exceeding, highstandards for responsible construction.Over 80% of construction waste wasbeing diverted from landfill. Newmaterials are low in off-gassing, lowin maintenance, and are durable.

Adopting a PracticalConservation ApproachThe conservation strategy which guidesthe work was developed by the projectarchitects — a joint venture of fourarchitectural firms: Ogilvie and Hogg(Ottawa), Desnoyers Mercure et associés(Montreal), Spencer Higgins (Toronto)and Lundholm Associates (Toronto).The approach, which they named“Layers of History”, was endorsed bythe project team because it respectsthe work that has gone before, butadds our own generation’s new layer.This is not a period restoration, but aminimal intervention within the confinesof the other project objectives, includingthe not-insignificant demands of assetlongevity and of the Library’s essentialoperations.

Respecting the Building’sLimitationsFrom the day the building opened in1876, it was too small to hold all of theLibrary’s collections. Collections storageexpanded first into cellar vaults underthe Reading Room floor, then in the1950s into two newly constructedbasement levels, and finally intouncontrolled spaces in the peripheralareas in the two basements and the

The Library of Parliament — Ready for a New Generation — continued from page 1

Original oak and ironwork railing gracescircular stair tower to lantern: beforeconservation and updating of envelope.

Excavation 8.75 metres (29 feet) into rock nets a new mechanical room and efficientcollection storage interrupted by only four columns.

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attics. Despite regular culling, the collec-tions continue to grow and are expectedto do so for some time before levellingoff, despite the increased use of onlineresources. Before moving out in 2002,the Library already had more than 40%of its collections stored in a remoterepository and other locations.

The need to improve safety andenvironmental conditions for the collec-tions and users, while also protecting thestructure, demanded modern mechan-ical systems. In the Library basements,the sprinkler systems added in the 1980sbrushed the tops of books housed onmobile shelving. Poor humidity andtemperature control, inadequate ven-tilation, and surface wiring all neededto be addressed — but there was noroom for new mechanical systems anddistribution, or a new cabling backbone.All of these demands were simply toomuch for the building.

The Library sits at the back of the1916 Centre Block, not far from the

edge of a wilderness escarpment over-looking the Ottawa River. Opportunitiesfor expansion are limited. After the firein the 1950s, consideration was givento tearing the building down entirelyand building a new Library. Today’sheritage practice renders this unthink-able. The solution developed by ourconsultants was to dig down 8.75 metres(28.7 feet) into the bedrock underthe building. This risky but expertlydesigned and implemented venture per-mitted the addition of a new mechanicallevel, and an increase in headroom oneach of the two basement collectionstorage levels. Upstairs in the beautifulReading Room, the new ducts andelectrical conduits have been cleverlyhidden behind the bookcases.

This investment is a practical com-promise. Book storage capacity has notbeen increased; however, the Libraryhas defined the services it will providefrom this location and from other loca-tions, and has accordingly selected thecollections that will return to this build-ing. The back-of-house space createdfor mechanical systems will greatlyimprove the quality of the Library’sspace on every level. Recognizing theintense pressure for space on ParliamentHill, this solution, by keeping within thefootprint of the building, makes the bestpossible use of the Library site, and doesnot encroach on potentially developableareas surrounding the Library — areasthat undoubtedly will be required infuture for some other purpose.

Taking Advantage of theOpportunityThe Library has taken advantage ofthis rare opportunity and has made aconcerted effort to rationalize, weed,relegate, digitize, clean, repair andconserve its collections. The collec-tions which return will have a freshstart in a fresh environment. Mould,dust and repairs have all been dealtwith under the expert guidance of theCanadian Conservation Institute.

The previous basement structuresinvolved 76 columns on each basementlevel. The new structure to supportthe basements, and the Reading Roomfloor above, requires that only fourcolumns interrupt the shelving area. Thecollections will be installed on shelvingmore suited to today’s variety of formatsand dimensions, and constructed tomeet modern seismic requirements. Theshelving will be efficiently arranged toget maximum use on each level, anddesigned to modern library standards.Altogether, there will be a vast improve-ment in the functionality of the twobasement book storage levels.

Looking After Library UsersThe Library’s Reading Room is oftenreferred to as “the most beautiful roomin Canada”. Visitors who take the timeto scan the carved pine book stacks,marvel at the beautiful marble statueof young Queen Victoria, and gaze upat the intricate dome and lantern don’tsoon forget the experience.

The architects, recognizing the valueof feeding the eye as well as the mind,are to be commended for their attentionto this aspect of the work. Some of theReading Room’s sparkle was lost withdamages from the 1952 fire and in theensuing 1950s renovation. A numberof glass elements (gallery floors, lightglobes and book stack end panels)were removed. The restoration of theseparticular features has been done mostlyfor aesthetic/historic reasons, althoughthe glass floors also help distribute light-ing more evenly throughout the book

continued on page 4Canadian Conservation Institute oversees removal of marble Queen Victoria statue, and itscleaning and seismic reinforcement.

An example of the intricate carving in theReading Room’s pine woodwork.

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stacks. The return of the sparkle willgreatly enhance the visitor experience.

Over the years, the furniture layout,cabling distribution and lighting becamemore restrictive to the Library as it triedto modernize its services to its users. Thenew layout will offer more comfortableand functional consultation areas. Atthe same time, it will be flexible enoughto allow visitors to enter further intothe Library during the summer, whenParliament is not in session.

Meeting the ChallengesThe Library’s unique shape is part ofits appeal. While this shape naturallypresented challenges during the design,it has also provided many surprisesduring construction. Once the wallswere opened up, some quick designdecisions were required. The difficultylies in keeping the work moving, whilealso taking the time to get it right. Thereis no easy answer. It requires commit-ment, persistence and a strong beliefthat this building is worth the effort.

The Library is located adjacent to,and is linked to, the Centre Block, mak-ing it a close neighbour to Parliamentaryoffices, and to work areas of the PressGallery and Hansard recorders. Noisyconstruction work is only permitted atnight, deliveries are highly controlled,and unscheduled shutdowns are to beexpected. We work to the schedule ofParliamentary sessions, special events,and the visits of dignitaries. Over thepast three years, we have settled into aconstructive pattern with our partnersat the Library, Senate and House ofCommons, and communications havebecome well oiled.

The construction site is under thecare and management of the generalcontractor, Fuller Construction (Ottawa)who, in a nice historical counterpoint,are direct descendants of Thomas Fuller,whose firm was part of the Library’soriginal design team of Fuller and Jones.

The contractor is keenly aware of itsrole in creating this historic layer, andthe high level of public interest. How-ever, site safety is their responsibilityand unfortunately, site access hasnecessarily been limited over the pastthree years in the interest of safetyand project progress.

As compensation, the Library andPWGSC have made a considerable effortto let people know what is occurringonsite, without jeopardizing progress.The Library has a replacement exhibitin the Centre Block’s Hall of Honour,with a model showing the finishedLibrary. Further, PWGSC has beenrecording all stages of the project inphotos and on film. Each spring, this

material is used to update a short DVDdetailing progress on the project. TheDVD runs repeatedly in the NationalCapital Commission Info-Tent onParliament Hill. In addition, membersof the media are invited to mark specificmilestones as they occur. PWGSC sharesmonthly photos of progress and otherinformation, including the DVD, on itswebsite at www. parliamenthill.gc.ca.

Investing in a CollectiveVisionWhen the Library of Parliament buildingis unveiled later this year, we anticipatethat its rejuvenated look will be veryexciting to all. However, some of itsmost significant improvements willnot be visible to the visitor’s eye, butwill be contained within the walls androofs, and in the new basements. Thenature of this hidden work is not lost,but is recorded in our photo and videolibrary. The aim of the rehabilitationhas not been to build a monument toany one person’s vision, but rather toprotect a Canadian treasure by addingour generation’s layer to enrich itsunique history. The record shows thatthis layer involves the work of manycaring hands.

Mary F. Soper is Project Director forthe Conservation, Rehabilitation andUpgrade of the Library of ParliamentMajor Crown Project at the Parliamen-tary Precinct, PWGSC. Over the past11 years Ms. Soper has led the renova-tion of several federal heritage buildingsin Canada’s National Capital Region.She holds a Masters in EnvironmentalDesign (Urbanism-planning) from theUniversity of Calgary, a Diploma inUrban Land Economics (Real EstateManagement) from the University ofBritish Columbia, and an HonoursBA from Queen’s University. She alsowishes to acknowledge the contribu-tions of Joan Dorsay of the Libraryof Parliament and Louise Proulxof PWGSC Communications forthis article.

The Library of Parliament — Ready for a New Generation —continued from page 3

The most beautiful room in Canadaawaiting rejuvenation.

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The Future of IAMFAWhere will IAMFA be in five years’ time?How many more members will it have?What new countries may have joinedIAMFA? What impact might world eventshave on the direction that the Associationwill be taking? What are the economicand social conditions that IAMFAmembers may have to contend within their countries? What new problems,solutions or technologies will the facilitiesmanagers of cultural institutions beable to share within the membership?

These are some of the questionsthat I have been asking myself as Iwrite this message to our members ona sunny Sunday afternoon in February.Here in Ottawa, it is –11˚C (12˚F) andthere are thousands of people enjoyingthe last weekend of our winter carnivalon the world’s longest skating rink, theRideau Canal. Canada’s federal gov-ernment will be presenting its annualbudget this week and, as someone whoworks at a federally funded museum,I am also asking myself whether newfunding will be announced to assistour museums with building lifecyclerepairs, or if they will be announcingcuts to basic programs that may affectour operating budgets. I wonder howmany other IAMFA members are askingsimilar questions related to their owninstitutions. I ask myself how IAMFAmay help its members when they arefaced with such questions.

As I announced in the last issue ofPapyrus, I will be directing the member-ship to undertake a strategic planningprocess that will chart the directionof IAMFA for the next five years. Thebiggest challenge in this undertaking

is in the coordination of participationfrom as many IAMFA members aspossible, in order to ensure a varietyof perspectives from all sectors of themembership. I am currently studyinghow another large facilities association,the International Facility ManagersAssociation (IFMA), undertook itsstrategic plan, where participation byproxy was employed in addition togroup participation held during theirannual conventions. I will be discussingthese and other ideas with the IAMFABoard of Directors in the hopes that itwill not require several years to comeup with our own strategic plan.

How is each of you doing in meet-ing my challenge to attract at least onenew IAMFA member to the associationthis year? As for my own part in seek-ing new members, I have received aresponse from the Canadian Ambassadorin Germany who has provided me witha list of 23 museums and cultural insti-tutions in Berlin. I plan to send outa call letter to all of these institutions,asking them to join our Associationin the hopes that some of them willprovide positive responses. I havealso been approached by a universityprofessor in Athens, Greece asking forinformation regarding the exterior stonecladding on the Canadian Museum ofCivilization (CMC) — information thathe wishes to use for a lecture seriesto his architectural students on stoneveneers for building exteriors. In myresponse to this professor, when Iprovided photos and technical dataon CMC’s exterior stonework, I alsoasked for his assistance in providingme with the contacts for museums inAthens, and asked him to forward

IAMFA brochures and past issues ofPapyrus to them and to refer themto our website. I am hoping that thereferences to our annual conference inBilbao, Spain will attract new membersfrom both Germany and Greece.

Turning my attention to our upcom-ing annual conference, I am pleasedto report that, at the time of writing ofthis article, most of the presenters oftopics at the conference in Bilbao havebeen confirmed. We expect to havethe full conference agenda posted onthe IAMFA website in March. Rogelioand Roberto have been performing finework in organizing the conference, andit is shaping up to be a wonderful event.

By now, most of you will have beencontacted by Ian Follett inviting you toparticipate in this year’s BenchmarkingSurvey. This annual survey is a veryimportant part of the networking amongIAMFA members that makes our asso-ciation so successful and meaningful. Ifyou are trying to convince colleaguesin other museums to join IAMFA, thentheir participation in this annual surveyprovides a compelling reason to maketheir membership most worthwhile.

It is also important to recognize thecontributions of your Board of Directors,who all work very hard behind thescenes, and I would like to take thisopportunity to commend them all foradvancing the interests of IAMFA.

I look forward to seeing you allagain in Bilbao, where I’m sure we willall enjoy rekindling old acquaintanceswhile hopefully making many morenew ones.

Guy Larocque, P.Eng.President, IAMFA

Message from the President

Guy Larocque,President of IAMFA

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Museum Benchmarks 2005,Survey of FacilityManagement PracticesInformation packages about this year’sBenchmarking Survey have been mailedto over 400 museums and art galleries.E-mail notices have been sent to allinstitutions that are regular participants.

The Survey Questionnaire is e-mailedto institutions immediately upon theirsurvey registration.

Registration can be done on ourwebsite at www.fmsltd.com, or bycompleting and faxing the enclosedSurvey Participation Agreement. If anyinstitution needs an invoice for itsparticipation in this Survey, or wantsmore information, just e-mail or call me(fmsltd@fmsltd.com, 1-403-259-5964)and/or check out our website, asnoted above.

The benefits of, and requirementsfor, benchmarking are always worthrepeating. And please remember thatnew and additional performance-relateddata are gathered every year. Here’s tocontinuous improvement and a greatbenchmarking survey, celebrating itsfifth anniversary. WOW!

Why Participate? Why Benchmark?• To practice continuous

improvement

• To reduce costs

• To add value

• To identify strengths and weaknesses

• To justify costs and practices

• To establish goals and action plans(strategic planning)

• To identify institutions with bestpractices

• To support business cases for change

• To gain access to senior management

RequirementsHumility:

• Others can do some things better.

Recognition:

• You can’t be the best at everything.

• Learning must be continuous

• Learning from others is faster —and therefore smarter — thanstarting from scratch.

• Measuring and improving perfor-mance must be a priority — oryou will fail.

• You can always find the money forsomething that’s a priority.

Common Excuses for NotBenchmarking1. We can’t afford it. It’s not in our

budget. My boss won’t approve it.

• i.e.: Getting better at what we do— and reducing costs — is not apriority, I can’t sell performanceimprovement!

• i.e.: We can find the money fornecessary repairs and utility costsbut not better ways to reducethese costs.

2. We’re too busy doing projects.

• i.e.: We’re too busy working hardto learn how to work smart.

3. We participated in a benchmarkingsurvey previously and we’re right inthe middle of the pack.

• i.e. We’re happy to be average.Continuous learning is notimportant

4. We’re involved in a major renovation/addition right now. Our costs andarea measurements will all change.

• The focus of benchmarking ison best practices and processes,that are not related to changingmeasurements.

The best organizations today,our organizational role models,are those that use benchmarkingand use it well.

— The American Productivityand Quality Center

Ian Follett is the President of FacilityManagement Services Ltd., which isbased in Calgary, Canada.

Benchmarking Reviewby Ian Follett, President, Facility Management Services Ltd

If you are not a member of the International Associationof Facility Museum Administrators, and would like to

take advantage of the benefits of membership, below is a list of options for you:

Regular member — $150.00 annually. A regular memberholds the position of principal administration in directcharge of the management of facilities, and representstheir institution(s) as a member of the Association.

Associate Member — $50 annually. An associate member isa full-time facilities management employee (professional,administrative, or supervisor), below the level of the facilityadministrator of the member association.

Affiliate Member — $50 annually. An affiliate member isany full-time employee of a member institution who is notdirectly involved in the facilities management department.

Subscribing Member — $300 annually. A subscribing memberis an individual, organization, manufacturer or supplierof goods or services to the institutions who ascribe to thepolicies and programs of the Association, and wishes tosupport the activities of the Association.

To join, simply mail your check (US Dollars) to: IAMFA,P.O. Box 277, Groton, MA 01450, USA. Please include yourname, title, institution name, address, phone number, faxnumber, and e-mail address.

The undersigned institution wishes to participate in MuseumBenchmarks 2005, Survey of Facility Management Practices,and agrees to:

• Provide complete and accurate data in a timely manner.

• Maintain the confidentiality of the survey questionnaire andsurvey data.

• Use the survey data for internal institutional purposes only.

• Not provide the survey questionnaire or survey data to any otherinstitutions or individuals.

• Pay FACILITY MANAGEMENT SERVICES LTD $1,875 in U.S. currencyto benchmark one facility.

PAYMENT IN FULL IS DUE UPON REGISTRATION

M If you require an invoice, please check.

SURVEY PARTICIPATION AGREEMENT

Institution (please show complete, proper name) Date

Signing Authority (please print) Title

Signature Telephone No.

Mailing Address

Mailing Address

Fax E-Mail Address

Please fax the completed agreement to:

Ian Follett

President

FACILITY MANAGEMENT SERVICES LTD

Tel: 1-403-259-5964

Fax: 1-403-255-7116

E-mail: fmsltd@fmsltd.com

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Attention AllIAMFA

Members

Have you recently completeda capital project or solved a

management or buildingproblem?

Have you tried a new technique,product, or outsourcing solution

that you would like to sharewith your peers?

The IAMFA Board is requestingthat all members consider

speaking or presenting duringone of our Conferences. If public

speaking is not your favoriteactivity, consider sharing a topicwith the Board, and we will finda way to incorporate it so thatyou don’t have to get behind

the podium.

Please contact members ofthe Board with ideas.

Guy LarocquePresident

(819) 776-7175guy.larocque@civilization.ca

Rich KowalczykVP-Administration

(301) 238-3407kowalczykr@nasm.si.edu

Toby GreenbaumVP-Regional Affairs

(819) 956-4441toby.greenbaum@pwgsc.gc.ca

James MoissonTreasurer

(617) 495-9589james_moisson@harvard.edu

Larry BannisterSecretary and Papyrus Editor

(414) 278-2738bannister@mpm.edu

8

The first part of this article is adapted from a Getty Centerpress release on the LEED-EB award.

On February 14, 2005, the Getty Center became the firstfacility in the United States to be awarded a LEED-EB(Leadership in Energy and Environment Design—ExistingBuildings) certification in the post-pilot phase of the program.Administered by the U.S. Green Building Council (USGBC),LEED is the nation’s most widely recognized and acceptedgreen-building rating system.

The accreditation was presented at IFMA’s (InternationalFacility Managers Association) Best Practices Forum, a two-dayevent held at the Getty Center on February 14 and 15, 2005.Best Practices Forum participants came to share new practicalideas that they have adapted to their individual organizations.

The Getty’s efforts in creating a work environment thatis not only good for workers but also for the community andthe environment, supports Governor Schwarzenegger’s newlysigned Executive Order promoting the Green BuildingAction Plan for California. At present, commercial buildingsin California use 36% of the state’s electricity and accountfor a large portion of greenhouse gas emissions and rawmaterials use and waste. While the estimated electricitycosts for California’s commercial and institutional buildingsexceed $12 billion a year, cost-effective efficiency practices

are projected to save more than $2 billion annually. TheExecutive Order, signed by the governor in December 2004,aims to reduce energy consumption for state-owned buildingsby 20% by 2015.

“As a LEED-EB certified facility, the Getty Center is pro-viding a healthy and conducive climate for employees andvisitors, resulting in a more productive workforce and abetter-served consumer base. We are proud of the dedicationand commitment of our Facilities staff in achieving this cer-tification: the result of more than 3,000 man-hours performedwith a focused and cohesive effort across our site,” saidBradley Wells, Vice-President of Finance and Administrationfor The J. Paul Getty Trust. “In addition, while reducingemissions and waste, the Getty Center’s improved energyand water efficiency has also cut operating costs, makingthis green model economically appealing to other facilities.”

The lasting impact of the Getty Center’s consciously greendecisions will be noticeable for years to come, especially inthe immediate community and in the city of Los Angeles,with reverberating effects traveling beyond the region fora cumulative benefit.

The U.S. Green Building Council is the nation’s foremostcoalition of leaders from across the building industry, andworks to promote buildings that are environmentally respo-nsible, profitable, and healthy places to live and work. Theycreated the LEED certification to provide a standard measure-ment with which to define “green,” helping to prevent falseor exaggerated claims known as “green-washing,” and toencourage whole-building, integrated design processesthat facilitate positive results for the environment andoccupant health.

LEED-EB certified buildings such as the Getty Center helpto promote efforts to optimize energy and water efficiencyand recycling programs; establish environmentally responsibleprocesses to minimize the impact of buildings on the envi-ronment; reduce building-operation costs; improve indoorenvironment quality; provide a framework for sustainabilityas part of the organization’s culture; report environmentstewardship efforts to customers and communities; andcommunicate the need for good practices.

In October 2004, the U.S. Green Building Council issuedVersion 2 of the LEED-EB specification. Version 2 incorpo-rated the findings from the pilot program, and became the

by Joe May

Getty Center Becomes First Facility in the U.S. to be Rated “Green” through

LEED-EB Certification

From left to right, from the J. Paul Getty Trust: Will Spencer,Facilities Services Manager; Lynne Tjomsland, Grounds Manager;Joe May, Maintenance Planning and Support Manager; Jim Bullock,Director of Facilities; John Donohoe, Head of Engineering andMaintenance; Michael Orth, Custodial and Contracts Manager;and Mike Rogers, Capital Projects Support Manager.

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specification for the post-pilot period for LEED-EB certifi-cation. At nearly the same time, interest in LEED-EB at theGetty Center peaked, and the Getty became registered asa LEED-EB project.

LEED stands for Leadership in Energy and EnvironmentalDesign. The USGBC certification program consists of a familyof building rating systems including:

• LEED for New Construction

• LEED for Existing Buildings

• LEED for Commercial Interiors

• LEED for Core and Shell

• LEED for Homes

• LEED for Neighborhood Developments

The LEED for Existing Buildings rating system hasnumerous goals:

Sustainable Sites — Continue to use existing buildings andsites, protect natural and agricultural areas, reduce need forautomobile use, protect and/or restore sites.

Water Efficiency — Reduce the quantity of water needed forthe building; reduce the burden on potable water supplyand treatment facilities.

Energy and Atmosphere — Maintain high levels of energyefficiency and system performance, encourage renewableand alternative energy sources, support ozone protectionprotocols.

Materials and Resources — Reduce the amount of materialsused, use materials with less environmental impact, andreduce and manage waste.

Indoor Environmental Quality — Maintain good indoor airquality, eliminate or reduce sources of indoor pollutants,ensure thermal comfort and system controllability, and providefor occupant connection to the outdoor environment.

Innovation in Operation and Upgrades — Recognition ofexemplary performance above standards for existing creditsand prerequisites.

Each of these categories has prerequisites that have tobe met in order to achieve certification, and 85 total avail-able credits can be earned, based on building design andoperating processes. The total credit points earned indicatethe level of certification achieved. The certification levelsfor LEED-EB are:

• LEED-EB Certified 32–39 points

• Silver Level 40–47 points

• Gold Level 48–63 points

• Platinum Level 64–85 points

The Getty Center began by retaining a LEED-EB consultantto assess the Center’s ability to achieve LEED-EB certification,based on existing systems and procedures. The selected firm,Sebesta Blomberg, conducted an initial two-hour meetingwith Getty facilities managers to estimate how many pointscould be achieved, without significant capital expenditure,under the LEED-EB rating system. The original estimatewas that 43 points could be achieved.

Many of these points resulted from characteristics in thedesign of the Getty Center. Examples of these were:

• Building Management System

• Natural lighting and window tinting

The Getty Center was designed by Richard Meier & Partners Architects. Hathaway Dinwiddie Construction Company was the generalcontractor for the Getty Center project, which was completed in 1997.

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• Underground parking to reduce heat islands

• Much of the surrounding grounds left natural

• Very low light pollution — outdoor lights shielded

• Water-efficient plumbing fixtures

• No CFC-based refrigerants

• Bike racks and shower facilities

• Air-filtration systems with a high level of particulateremoval

The Getty also accumulated numerous points as a resultof California laws that already required certain procedures.Examples include:

• Grease interceptors and clarifiers for drains

• Fluorescent lamp recycling (to recover mercury vapor)

• Air Quality Management District (AQMD) that requirescarpool/vanpool program

• AQMD alternative work schedule

Many of the remaining points considered to be achievablewere related to initiatives that have been underway at theGetty for years. Examples include:

• Reducing water irrigation by using more efficientirrigation techniques and greater use of native plants.

• Energy conservation through the increased use ofcompact fluorescent lamps, carbon monoxidemonitors in parking structures, and changes tolighting and HVAC schedules.

• Preventive maintenance program to keep systemsnominal.

• Staff education programs.

• Tracking of building operation costs (done throughIAMFA’s annual benchmarking exercise).

• Recycling program for office, construction, andplant/organic waste; and monitoring of waste streamto limit waste destined for the landfill.

• Extensive alternative transportation incentives; 2004audit indicated 1.48 staff per vehicle.

Each point that the Getty believed was achievable wasassigned an internal champion. Facilities supervisors andmanagers all contributed to the effort. Sebesta Blombergwas retained on an intermittent basis to advise facilitiesstaff on the preparation of necessary documentation. Herassistance was invaluable, and shortened the timeframe forcertification significantly. The advice from someone withexperience was very helpful.

The time requirement to assemble the documentation forLEED-EB certification was significant, but this investment intime and process was justified. The savings in energy, water,and waste removal more than cover the costs to achieveLEED-EB certification. The intangible benefit of establishinga leadership role in the community with regard to greenpractices carries even higher importance.

The Getty Center earned LEED-EB certification by achiev-ing 35 points. One of the 35 points accumulated for basicLEED-EB certification resulted from the Getty having aprocess in place for tracking building operations costs.Like the Getty, IAMFA members who have participated inannual benchmarking exercise, already have in place theprocess for tracking building operations costs.

Plans are now underway at the Getty Center to achievethe points necessary for re-certification in two years at theGold Level.

For members who would like additional informationon LEED certification, please contact Joe May at the GettyCenter at (310) 440-6469.

Joe May is the Maintenance Planning and Support Managerat the Getty Center.

The J. Paul Getty Trust is an international cultural andphilanthropic institution devoted to the visual arts thatfeatures the J. Paul Getty Museum, the Getty ResearchInstitute, the Getty Conservation Institute, and the GettyFoundation. The J. Paul Getty Trust and Getty programsare based at the Getty Center in Los Angeles. Additionalinformation is available on the Getty website atwww.getty.edu.

Getty Center Becomes First Facility in the U.S. to be Rated “Green” through LEED-EB Certification— continued from page 9

Museum Entrance Hall at the Getty Center.

©J.

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GETTY

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UST

11

Here in Bilbao, with the help of theIAMFA Board — and in particular itschairman, Guy, preparations are con-tinuing for what we hope will be avery interesting, high-quality forum.Although some points have yet to beconfirmed, we are now in a positionto give you a general idea of the pro-visional agenda and the presentationswe have planned.

Check-in is scheduled for Sunday,September 25 at the Sheraton HotelBilbao. At dusk that day, there will bea cocktail reception at the hotel. Pleaseremember that the now consolidatedbenchmarking session will also beheld at the hotel from early morningonwards.

On Monday, September 26, sessionswill be held at the Guggenheim MuseumBilbao. We are planning a session forMonday about the Museum and its expe-riences, and how it developed in theearly years. Following a welcome fromMuseum Director General Juan IgnacioVidarte, we have invited architect andFrank Gehry team member CésarCaicoya to talk about the building’smost interesting design and constructionfeatures. For the same day, we havea number other interesting subjectslined up, including a presentation ofthe global accessibility system we pio-neered at the Museum, given by myself

as the man responsible for its intro-duction at the Guggenheim. DeputyDirector Roberto Cearsolo will also be onhand to talk about the Guggenheim’sTotal Quality Management System andits relationship to the Museum’s facilitiesmanagement function. Also on Monday,we will be taking a look at the issueof outsourcing services, from the view-point of Ferroser, the company whichprovides the Guggenheim with main-tenance and cleaning services. To endthe first day’s sessions, we will lookbriefly at our experience with theISO 14001 environmental manage-ment system, in the company of internalauditor Ms. Begoña Torrealdea. Lunchwill be served in the Museum restau-rant, under the capable eye of masterchef Martin Berasategui. Anyone whowants to, may then take a guided tourof the Museum’s technical offices orthe galleries.

For your companions, we are pre-paring an enjoyable guest programwhich gives them a chance to find outa little about Basque culture. There willbe a guided tour of Bilbao, and therewill also be opportunities to do someshopping and try some of the localfood, before returning to the Museumfor the afternoon’s guided tours.

Tuesday’s sessions will be held atthe Bilbao Maritime Museum, just upthe road from the hotel. At midday,we will move to the neighboringEuskalduna Conference Center andConcert Hall for lunch and a tour ofthe building. The afternoon will befree, and in the evening we will headout into the countryside for dinner. Yourcompanions will be able to visit andlunch in Guernica, a place of greathistorical importance for the Basques.

The program for the day is dividedinto two sections. First, we will be look-ing into the protection and management

of libraries and archives, which willinvolve the presentation of papers on“Low Oxygen Environment for ArchiveVaults” and “Automated Storage Facilityfor Books and Archives”, both from theBritish Library. A contribution from theLibrary and Archives of Canada com-pletes this section. The subject for theday’s second section will be “Managingthe Economics of Maintenance andNew Investments”, with Christian Pagéof the Canadian Museum of Civilizationand Patricia Morgan of the AucklandArt Gallery, New Zealand, giving usthe benefit of their experience in themanagement of capital projects. Tocomplete the day’s sessions, LucieLantcot from the Canadian Museumof Nature will coordinate a panel dis-cussion on the financial sustainabilityof facility operations

Wednesday’s sessions will be heldat the Bilbao Fine Arts Museum. Atpresent, the day’s sessions include acontribution from Nick Artim, who is afire hazard prevention expert, a memberof the NFPA committee and the FireSafety Network, who will talk aboutfire prevention strategies in use at ahistorical rural house. The annualbusiness meeting will also be heldon Wednesday.

Around midday, following a tourof the Museum, where you will rejoinyour companions, we end the sessionswith a luncheon in the city’s old quarter.The sessions will come to a formal closeon Wednesday with the traditionalgala dinner.

This conference will be a memo-rable event, and we hope to see arecord number of participants. Pleasemake your plans now to join yourIAMFA colleagues in Bilbao. The con-ference registration form is includedin this issue.

Letter from Bilbao and IAMFA 2005by Rogelio Diez

Rogelio DiezChairperson2005 IAMFAConference

12

IAMFA 2005 IN BILBAOBilbao Welcomes You!

September 25–28, 2005

INTERNATIONAL ASSOCIATION OF MUSEUM FACILITYADMINISTRATORS

M YES! Sign me up to attend the 2005 IAMFA Annual Conference inBilbao, Basque Country, Spain

Name: ___________________________________________________________________________

Title: ____________________________________________________________________________

Institution:_______________________________________________________________________

Address: _________________________________________________________________________

City: _________________________________________ Postal/Zip Code: _________________

State/Province/County: ______________________ Country: _________________________

Phone: ________________________________ Fax: ____________________________________

E-mail: ________________________________ @ ______________________________________

Special dietary requirements:____________________________________________________

ALL FEES ARE PAYABLE IN U.S. DOLLARS

M Member conference fee: $500

M Non-member conference fee: $600

M Sign me up as a new member: $150

M Guest program fee: $300

M One-day attendance fee: $200 per day M MON M TUE M WED

I require an invoice: M Yes M No

Please remit to: International Association of Museum Facility Administrators(IAMFA)P.O. Box 277Groton MA01450 USA

SUGGESTED ACCOMMODATIONWe have reserved several rooms at the Hotel Sheraton Bilbao for the IAMFACongress to be held in Bilbao from Sunday, September 25 to Wednesday,September 28, 2005. Rates for IAMFA attendees in this period are 125 eurosper night individual room and 145 euros per night double room with buffetbreakfast included (7% VAT not included). To get rooms at these rates youneed to book before June 24, 2005.

To make your reservation, contact the hotel directly on: reservations.bilbao@sheraton.com or call 00 34 944280080/81. Make sure to mention the IAMFAconference to get special rate. Early registration is strongly recommended.

Please check the IAMFA website for updates at: www.iamfa.org

✁IAMFA Board of Directors PresidentGuy LarocqueCanadian Museum of Civilization andCanadian War Museum, Gatineau, Canadaguy.larocque@civilization.ca

V.P., AdministrationRichard KowalczykSmithsonian Institution, Washington, D.C., USAkowalczykr@nasm.si.edu

V.P., Regional AffairsToby GreenbaumLibrary & Archives of Canada and theNational Museums. Gatineau, Canadatoby.greenbaum@pwgsc.gc.ca

TreasurerJim MoissionHarvard University Art Museums. Cambridge, USAjames_moisson@harvard.edu

Secretary and Papyrus EditorLarry BannisterMilwaukee Public Museum, Milwaukee, USAbannister@mpm.edu

Chairman — Conference 2005Rogelio DiezMuseo Guggenheim-Bilbao, Bilbao, Spainrdiez@guggenheim-bilbao-es

For additional contact information,please visit our website at

www.iamfa.org

Chairpersons of Regional Chapters

Ottawa-Gatineau Chapter, CanadaChristian PagéCanadian Museum of CivilizationCorporation

Northern California Chapter, USAJoe BrennanSan Francisco Museum of Modern Art

New England Chapter, USAJames LabeckIsabella Stewart Gardner MuseumJim Moisson2004 IAMFA Conference ChairHarvard University Art Museums

New York Chapter, USALooking for a new Chairperson

United Kingdom ChapterJack PlumbNational Library of Scotland, Edinburgh

Washington/Baltimore Chapter, USAFletcher Johnston Hirshorn Museum & Sculpture Garden

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Greetings from the Vice-President of Regional Affairs!It’s February and those of us in snow-covered locales

(it has been -20˚C for too long) are thinking longingly ofwarmer climes and being with our colleagues in Bilboa inSeptember!

I am hoping that IAMFA members are continuing to lettheir colleagues know about the benefits of joining IAMFA.I also hope that each of you will consider taking on thechallenge of organizing local chapters in your area. It isa great way to share information about managing yourfacilities — and an even better way to network. All it takesis a little initiative and five member organizations to makeup a chapter! Let me know if there is any way I can helpin organizing your chapter.

The Regional Chairs will now update you what ishappening on the regional chapter front.

New England ChapterThe New England Chapter had a very busy fall putting onthe IAMFA Conference in Boston in September 2004. TheConference was a great success, and we were very happyeveryone had a chance to enjoy some of New England’sbeautiful fall weather. Members of our chapter want toacknowledge the extraordinary efforts of Jim Moisson, theconference chairman, who did such a wonderful job pullingtogether the endless details of the event. Without Jim’sthoughtful direction, the conference would not have hadthe great content and exacting execution everyone expe-rienced. Thank you to all who attended the conference.It was our pleasure having you in town.

This spring our chapter plans upon organizing someinformational lunches around important facility topics.These may include presentations from vendors on moldcontainment and mitigation, gallery lighting, and crisismanagement. As we have expanded our group to includeall of New England, we hope to hold a number of meetingsthis year outside of Boston. We hope this will help us tocontinue to expand our membership.

Jim Labeck — Isabella Stewart Gardner Museum, Boston

Northern California Chapter visits theOld U.S. MintWe were met at the grand front doors atop the steepclassic steps of the 1874 Granite Lady, San Francisco’s oldU.S. Mint, by Executive Director Jim Lazarus. Jim welcomedus and gave us an introduction to the building as it is today.He then gave a brief overview of its colorful 130-year history,to the present day. With the aid of an architect’s model healso briefed us on plans for the future, which involve con-verting the building into the new home of the San FranciscoMuseum and Historical Society. With this in mind, Jim thentook us on a tour through the main floor, central courtyardand lower level, identifying the features to be changedand added. This gave us a good understanding of theproject, and he was generous with his time in answeringour many questions.

Overall, the building is a historic structure, so will notbe materially changed. The required seismic work — con-sidered excessive by some, since the building survived the1906 and 1989 quakes undamaged — will be carried outusing a modern patented method in which steel is added

Toby GreenbaumVice-President, RegionalAffairs, IAMFA

Regional Affairs Update

Using an architectural model, Director Jim Lazarus, on right,describes future plans for the conversion of the old U.S. Mint intothe new home of the San Francisco Museum and HistoricalSociety. Marilyn Duffy McClellan, Andy Hirschfield and JoeBrennan look on (left to right).

Continued on page 14

14

in vertical bores through all of the stone, resulting in aninvisible and consistent strengthening system. The majorityof the work will be undertaken in the central courtyard,where a first-floor deck has been added. This will be removed,and the original surfaces restored. Then an elevator, stairand ramp tower will be installed to achieve the desiredtop-to-bottom circulation. An orientation theater willcomplete the courtyard modifications. The completedbuilding project will also be home to the San FranciscoVisitor’s Center, a restaurant, retail operation(s) and acurrency museum.

The project is in its planning and fundraising stageand could use any support you can direct its way.

Membership information and further details are availableat www.sfhistory.org.

Our thanks to Jim Lazarus, aided by Danika McKenna,and the San Francisco Museum and Historical Society forhosting this meeting! For those of you present, I hope itwas illuminating and that you got in a little networking.For those of you who missed it, I hope to see you nexttime. I am working on the 2005 schedule, with tentativedates of May 18, August 17 and November 16. I have givenfirst pick of the dates to Jim Hartman of the DeYoung, butJim was injured on the job (shoulder rotator cuff) so willbe out until for a few weeks . . . get well Jim!

Joe Brennan — San Francisco Museum of Modern Art

Regional Affairs Update — continued from page 13

The natural gas manifold in the Mint’s basement with branchlines and their isolation valves.

A vault door in the Mint’s basement where tons of coin andprecious metal ingots were stored. At one point, one-third of thecountry’s gold stock was held in these vaults. Bob Glavin andJennifer Fragomeni in foreground.

Façade of the Mint building from the courtyard, showing theeroded and spalling sandstone damage, as well as the two hugebrick chimneys which served the original forges and boilers.

Attendees in the central courtyard of the old San Francisco Mint,from left to right: Marilyn Duffy McClellan, Jennifer Fragomeni,John Lewis, Bob Glavin, Gordon Bailey (hidden), Mike McCaughin,Jim Lazarus, Andrew Hirschfield, Joe Brennan, Nils Welin andCharlie Booth.

15

Ottawa/Gatineau Chapter What an exciting time to be working in the Museum environ-ment in Ottawa! In this region, Museums are booming. Mostof them are either under construction, undergoing renovationsor are in the planning stages. One in particular is in fullbloom: the new Canadian War Museum located in down-town Ottawa. In January 2005, the Canadian War Museumwas highlighted in Canada’s national Globe and Mail news-paper as one of the 10 most promising museums currentlyopening around the world. Also mentioned in this article werethe Churchill Museum in London, the Roald Dahl Museumin England, the De Young Art Museum in San Francisco andothers. What a great opportunity this could be to attract newmuseums from around the world to share their experiencesand growth with IAMFA.

The Canadian War Museum is in its final stages of con-struction, and most of the employees and artifacts/collectionshave already been moved in. An enormous amount of effortis still required to ensure that all goes according to plan forthe May 8, 2005 opening. Many committees have been formedto ensure that the move goes smoothly, that exhibits areinstalled, services are accessible, environments are workableand that the opening ceremonies are coordinated with otherinstitutions in the city. With twice the exhibition space ofthe old Museum, we will now be able to showcase moreof our collections and artifacts. If you would like moreinformation on the new building, I encourage you to visitour website at www.civilization.ca or www.warmuseum.ca.

The next Ottawa-Gatineau Regional Chapter meetingwill be held in April 2005.Arrangements will be made toaccommodate the meeting at the new Canadian WarMuseum (CWM). A presentation will be given by GuyLarocque, IAMFA President and Contract Manager for theCWM, followed by guided tours. If you would like toattend this presentation, please contact Christian Pagéat the Canadian Museum of Civilization Corporation(819) 776-7069 or christian.page@civilization.ca.

In closing, I would like to thank Terresa McIntosh fromthe National Archives for her contribution in the past fewyears as Chair of the Ottawa Regional Chapter, and fororganizing the chapter’s events within the past year, whichincluded a presentation of the new addition to the CanadaAviation Museum.

Christian Page — Canadian Museum of CivilizationCorporation, Ottawa-Gatineau

United Kingdom Chapter The U.K. Chapter meets once a year, between conferencedates. The next meeting is being planned for April. At thistime, the venue and theme are unknown. Stephen Gill isthe new Head of Facilities at the British Museum. He iskeen on participating in the 2005 benchmarking exercise,and I assume will be joining us in Bilboa. Welcome Stephen!

Jack Plumb — National Library of Scotland, Edinburgh

Washington, D.C.I am promoting the 2005 benchmarking exercise at theSmithsonian Institution Freer Gallery of Art and SacklerGallery of Art, and have made requests of appropriatemanagers for professional papers and ideas and subjectsfor conference presentations. After a reissuing of ourstrategic plan for the Office of Facilities Engineering andOperations at the Smithsonian, it is now mandatory formanagers to be members of professional organizations,and performance appraisals can be energized by submittingpapers and doing presentations at professional conferenceslike IAMFA’s.

In addition, Eugene Ramtowski, from the U.S. HolocaustMuseum in Washington, D.C., will be hosting a lunch atthe end of February for the IAMFA membership.

Bob Evans — Freer Gallery of Art and Sackler Galleryof Art, Smithsonian Institution, Washington, D.C.

Emerging ChaptersFor those of you who are beating the bushes to get moremembership and/or establish a regional chapter, thank youvery much. Joe May (J. Paul Getty Trust, Los Angeles) isworking with the LA County Museum and LAMOCA toorganize a Southern California Chapter meeting. GoodLuck Joe. We look forward to hearing how that goes.

You probably remember Patricia Morgan (Auckland ArtGallery Toi O Tamaki, Auckland New Zealand) who joinedus in San Francisco. Patricia has been visiting Australia andspreading the news about IAMFA. She visited the QueenslandArt Gallery (Brisbane), the Art Gallery of New South Wales(Sydney), the Museum of Contemporary Art (Sydney), theArt Gallery of South Australia (Adelaide), and the NationalGallery of Victoria (Melbourne), where she shared informa-tion about IAMFA, including copies of Papyrus. Discussionsabout participating in an international benchmarking exercise,like the one sponsored by IAMFA, was discussed. Hopefully,some of our Australian and New Zealand colleagues willbe joining us in Bilbao.

Bob White from Honolulu, another Pacific Rim member,has also been trawling for members in Hawaii. Potentialpartners are the National Park Service, at Pearl Harbor andthe Mission Houses Museum. Bob will also survey themuseums located on Maui and the Big Island for interestin IAMFA. How does a conference in Hawaii sound?

As I noted earlier, please let me know if I can helpyou solicit new members and set up a Regional Chapter.Feel free to call me at (819) 956-3245 or e-mail me attoby.greenbaum@pwgsc.gc.ca.

Enjoy your spring meetings and see you at theGuggenheim!

Toby GreenbaumVice-President, Regional Affairs, IAMFA

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Join the team and become a contributorto the best newsletter ever published,IAMFA’s Papyrus! This has been mymantra since the fall of 2003, and willcontinue to be the call of all the editorsand production coordinators who fol-low as enthusiastically. Papyrus is ourforum for discussion and information onmany topics of interest to our members.We are all members of a unique andchallenging subset of facilities adminis-trators whose duties and level of knowl-edge travel many diverse paths, as westrive to ensure the preservation of theantiquities and artifacts housed withinthe structures we are charged with main-taining. Papyrus is one of many greattools designed to assist you in the chal-lenges you face each day with fiscalrestraints, ageing buildings, a dwin-dling quality workforce, unscrupulouscontractors, and intractable curators.Papyrus is one way of letting youknow that you’re not alone.

This month, we have heard fromour president and his endurance ofthe cold blustery weather of the farnorthern hemisphere. As our associ-ation spans the globe, his song fallson deaf ears for colleagues who eitherlive nearer the equator or who areDown Under, enjoying the summerweather. All of our board membersshare my hope that we are reachingall our members, and enhancing theirsituations no matter where they reside.Our international network is linked againby the unique needs of our facilities,and our outstretched hand is there tohelp you preserve history, culture andart with the most modern technologiesavailable. You are the link to how weimprove our facilities, so please take amoment to reflect on your own institu-tion, and send me a note on any aspect

you would like to hear about in thenext issue of Papyrus.

This issue’s article on makingCanada’s Library of Parliament buildingready for a new generation is what ourprofession as facilities administrators isall about. How can we build for thefuture? Where do we start? What is ourapproach? Will anyone appreciate theinfrastructure? This article characterizesthe types of situations we all encounterwhen undertaking design and construc-tion projects, large and small. I knowthat all of us can remember times wehave faced similar challenges. Yourcolleagues are waiting to hear from youabout your last remodeling project. I’msure you made a chronology of theevents that transpired for better orworse, so please sit down today andwrite your own epic tale. I applaudMary Soper’s willingness to sharethe glorious rebirth of the Library ofParliament building for a new genera-tion, and now solicit you for the nextarticle on capital projects.

The passing of time will soon bringus to our next annual conference inBilbao, Spain. Rogelio Diez has outlinedthe tentative schedule of activities thatagain will make for a memorable eventin a very elegant and historical destina-tion. The annual conference is also thetime of year that new officers are electedto the board of directors, passing theprivilege of service on to others whoshare a passion for facilitiesmanagement. This is the time for you toconsider becoming a member of theIAMFA board of directors. My term aseditor of Papyrus will be over this fall,and open to nominees. With majorevents and projects taking place at theMilwaukee Public Museum, my execu-tive assistant Lezlee Kryszewski (PapyrusCoordinator) and I must step downuntil another day, and we encourageothers to put themselves forward asboard members.

I encourage all of our members tosend me their comments and articlesfor the summer edition of Papyrus. The

Larry Bannister,Editor, Papyrus

Letter from the Editor

excitement and anticipation of anothersuccessful conference in Bilbao isbuilding — we’ll see you there!

Larry BannisterSecretary, IAMFA and Editor of Papyrus

IAMFA/PapyrusSPRING 2005

EditorLarry BannisterMilwaukee Public Museum

Papyrus CorrespondentsRogelio DiezMuseo Guggenheim-BilbaoJoan DorsayLibrary of ParliamentIan FollettFacilities Management Services, Ltd.Toby GreenbaumMajor Crown Projects, Strategies &Quality Assurance, Public Works andGovernment Services Canada Guy LarocqueCanadian Museum of Civilization andCanadian War MuseumJoe MayJ. Paul Getty TrustLouise ProulxPublic Works and Government ServicesCanada Mary SoperConservation, Rehabilitation, andUpgrade of the Library of ParliamentMajor Crown Project, PWGSC

Production CoordinationLezlee KryszewskiMilwaukee Public Museum

Design and LayoutPhredd Grafix

EditingArtistic License

Printed in the United States byGraphicolor, Inc.

ISSN 1682-5241

Statements of fact and opinion are madeon the responsibility of authors alone anddo not imply an opinion on the part of theeditors, officers, or members of IAMFA. Theeditors of IAMFA Papyrus reserve the right

to accept or to reject any Article oradvertisement submitted for publication.

While we have made every attempt to ensurethat reproduction rights have been acquiredfor the illustrations used in this newsletter,please let us know if we have inadvertently

overlooked your copyright, and we will rectifythe matter in a future issue.