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© Synapsys 2015
Phil Garing Synapsys NZ Ltd
NZATD Conference 2016
Learning and Development– ever get the feeling you are being watched?
© Synapsys 2015
[Mihi]
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Covering
1. L&D from above: What’s driving the momentum for Learning and Development?
2. What’s the global response?3. What’s happening closer to home?4. Charting your trajectory
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What’s driving Learning & Development?
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The emergence of the CLO
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The emergence of the CLO
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Deloitte Global Human capital trends 2016
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“The goal is no longer to craft a learning program but to move beyond programs to curate the learning experience.”
“The most fundamental shift to make is to think of learning from the perspective of a user’s daily experiences and career aspirations, rather than series of processes and programs that the learning function wants to roll out.
..organizations are vying for top talent in a highly transparent job market and becoming laser-focused on their external employment brand. Executives are…. realizing that, without a strong learning culture, they will not succeed.
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The new face of Learning and Development
From: ‘An expense line with opaque benefit’
To: ‘A strategic tool that needs sharpening’
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What’s the global response?
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The shackles of SCORM
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The flipped curriculumFrom:
Get the qual
Change how you work
Benefit to the organisation
Attend the programme
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The flipped curriculum
Develop the programme
Define the change
Define the benefit
Measure the impact
To:
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Healthcare of New Zealand • 8 Entities• 6000 staff, 30 locations,
supporting 17000 people
• 11 States• 20000 staff • 143 locations
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Unstructured/informal
xAPI
70/20/10Just in time
microlearning
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Microlearning / JIT / 70/20/10 Hihaho
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Microlearning / JIT / 70/20/10 MBIE
Peers review case analysis and provide feedback via hihaho interactives
Immigration Officer reviews team feedback and makes final decision
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MedStar Health/xAPIapps‘Code blue’ group
simulation & defibrillator simulation
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Making learning real(istic)Medstar/xAPIApps
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GamificationCerebral Space by InGame and University of Auckland Brain Research Centre
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Interaction Analysis Risk; social and academic
Analytics – The learnerX-Ray
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Emergent toolsHigh end solutions are coming based on big data and analytics
Phillips Learning Analytics
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Evaluation – Impact on jobZ Energy
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Your collective wisdomQuestion Response
How prevalent is microlearning in your experience?
Simulation, gamification, VR/AR?
Learning analytics and the evaluation of learning interventions
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Your evidence – MicrolearningThree minute videos
Searchable product knowledge database
On job coaching with paper toolkit for manager coaching of sales skills
30 second mini modules – intranet popups
3-4 minute learning event targeted at a specific topic
Its the way apprenticeships have been run for centuries
public sector context, using complex case studies as teaching points at weekly staff meetings
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Your evidence – Gaming/VR/AR
“Some gamification loses sight of the learning.”
Vodafone PBC system
Defence Force simulations
Basic scenarios for applied learning
Use of nudge strategies for ESNs
Puzzles, badges and rewards
Branching scenarios
Induction via gamification & social learning
Boardgame style scenario to explain PIE investments
Learning teams for leadership development
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Your evidence – Analytics and Evaluation
New World Kirkpatrick model
We have done some work in this space although we’re on a journey with it.
Each online learning has a survey built into it
Store leadership programme – managers mark learner’s leadership performance before and after
Kirkpatrick Level 3 for all courses 6 months after the event
Assessing sales training against performance data
The hardest thing is not everything can be directly attributable to the learning experience
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Charting your trajectoryCompetency Framework
