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PLANNING & EVALUATING PROGRAMS & SERVICES
FOR YOUTH
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
I’M AMY KOESTER
▸ Youth & Family Program Supervisor at Skokie (IL) Public Library
▸ Formerly a branch children’s librarian in MO
▸ On the board for the Association for Library Service to Children
▸ Co-founder & original Joint Chief of the Storytime Underground
ON OUR AGENDA FOR THE NEXT HOUR…
▸ Strategies for planning programs
▸ Strategies for evaluating programs
▸ Strategies for reporting what you do & learn
▸ Time for questions
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
THE PROGRAM COORDINATOR’S CYCLE
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
PLANNING
PLANNING PROGRAMS
▸ Planning = goals + resources
▸ Goals: strategic plan, mission, community needs
▸ Resources: staff, money, time, space
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
PLANNING PROGRAMS
Step 1: What do you offer?
Conduct a program audit
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
PLANNING PROGRAMS
Step 2: What are you missing?
Conduct a gaps analysis
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
PLANNING PROGRAMS
Step 3: What are your intentions?
Create programming benchmarks
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
EVALUATION
EVALUATING PROGRAMS
▸ Lenses for Evaluation:
▸ Standalone vs. series
▸ Longitudinal analysis
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN SCIENCE CLASSES
MORE VISITS TO THE SCIENCE CENTER
FAMILY SCIENCE EXPO
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN SCIENCE CLASSES
MORE VISITS TO THE SCIENCE CENTER
FAMILY SCIENCE EXPO
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN SCIENCE CLASSES
MORE VISITS TO THE SCIENCE CENTER
FAMILY SCIENCE EXPO
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN SCIENCE CLASSES
MORE VISITS TO THE SCIENCE CENTER
FAMILY SCIENCE EXPO
EVALUATING PROGRAMS
▸ Take into account:
▸ Inputs
▸ Outputs
▸ Outcomes
▸ Impacts
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
INPUTS
15 STAFF HRS PLANNING
10 STAFF HRS PROGRAM
$150 SUPPLIES
OUTPUTS
8 ACTIVITY STATIONS
350 ATTENDEES
OUTCOMES
90% LEARNED SOMETHING
75% HELPED SOMEONE
95% WILL DO SCIENCE AT HOME
IMPACTS
HIGHER ENGAGEMENT IN SCIENCE CLASSES
MORE VISITS TO THE SCIENCE CENTER
FAMILY SCIENCE EXPO
A FEW WORDS ON OUTCOMES & SURVEYS
▸ Outcome = Change in attitude, behavior, condition, knowledge, or skills
▸ Survey with great purpose
▸ Project Outcome from PLA
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
REPORTING
REPORTING PROGRAMS
▸ Reporting for reflection
▸ Reporting for awareness & advocacy
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
REPORTING PROGRAMS
Sharing Strategy 1:
Create a Dashboard
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
REPORTING PROGRAMS
Sharing Strategy 2:
Create Documentation
PLANNING & EVALUATING PROGRAMS & SERVICES FOR YOUTH | WWWWC 2017
PLAN
EVALUATEREPORT
WRAPPING UP & QUESTIONS
