PNP Information Communication Management: e-Blotter Program

Lyceum-Northwestern University Graduate Studies Page

PHILIPPINE NATIONAL POLICE INFORMATION COMMUNICATION TECHNOLOGY MANAGEMENT: E- BLOTTER PROGRAM

_____________________

A Special Paper

Presented to

The Faculty of the Graduate School

LYCEUM – NORTHWESTERN UNIVERSITY

Dagupan City

_______________________________

In Partial Fulfillment

Of the Requirement for the Degree

Master in Public Administration

By:

ODELON S. GUMAPOSOctober 2012


CERTIFICATION AND APPROVAL SHEET

This special paper entitled “PHILIPPINE NATIONAL POLICE INFORMATION COMMUNICATION TECHNOLOGY MANAGEMENT: E-BLOTTER PROGRAM” prepared and submitted by ODELON S. GUMAPOS in partial fulfillment of the requirements for the degree MASTER IN PUBLIC ADMINISTRATION” has been examined. and is recommended for Final Oral Examination on September 9, 2012.

JOSEFINA B. BITONIO, DPA Adviser

Thesis Committee

ROMANA O. FABREGAS, Ed.D.Chairman

JOSEPHINE T. FLORES, DPA CYNTHIA P. LOPEZ, Ph.D. Member Member

Approved on September 14, 2011 by the Panel of Examiners on Oral Examination with a grade of 95%.

ROMANA O. FABREGAS, Ed.D. Chairman

JOSEPHINE T. FLORES, DPA CYNTHIA P. LOPEZ, Ph.D. Member Member

Accepted and approved in partial fulfillment of the requirements for the degree MASTER IN PUBLIC ADMINISTRATION.

Comprehensive Exam 95% Date: July 3, 2010

ROMANA O. FABREGAS, Ed.D. Dean, Graduate School


CERTIFICATION AND APPROVAL SHEET

This special paper entitled “PHILIPPINE NATIONAL POLICE INFORMATION

COMMUNICATION TECHNOLOGY MANAGEMENT: E BLOTTER PROGRAM”

prepared and submitted by ODELON S. GUMAPOS in partial fulfillment of the requirements

for the degree MASTER IN PUBLIC ADMINISTRATION” has been prepared and submitted

for oral defense. He is recommended for Final Oral Examination on his special paper on

September 9, 2012.

ROMANA O. FABREGAS, Ph.D.Chairman

JOSEFINA B. BITONIO, DPA JOSEPHINE T. FLORES, DPAAdviser Member

CYNTHIA P. LOPEZ, Ph.D.Member


ACKNOWLEDGEMENT

The researcher wishes to express his heartfelt and profound gratitude to the

following groups and individuals for their contribution and support in the

preparation of this special paper.

The officials and staff of the LNU Graduate School for their valuable support

To Dr. Romana O. Fabregas, Dean of the Graduate School Dean for being

the Chairman of his panel whose guidance, suggestion and comments greatly

improved the study.

Dr. Josefina B. Bitonio for her valuable inputs during the preparation of this

paper as well as for providing the necessary technical expertise in the course of

developing this paper.

Dr. Josephine T. Flores and Dr. Cynthia P. Lopez, my panel members

for making helpful comments and for sharing their valuable time and expertise in

the doing this special paper;

To Engr. Henry John Nueva for his valuable comments that contributed

for the enrichment of the paper;

The PNP Provincial Director of Pangasinan and the latter approval to

gather data and administer the instrument;

To all the employees of the LNU- Graduate School, Dagupan City, for being

hospitable and courteous to the researcher every time we sought assistance from

them;


To all the Police Commissioned Officers and Police Non-Commissioned

Officers from eight municipalities in 2nd district of Pangasinan for their kind

cooperation to the completion of this special paper;

To my parents, brothers and sisters for their love and encouragement who

stood with me in my joys and pains;

His dearest wife, Edna and children Deonel and Rannel who served as his

inspiration in the completion of this paper; and

Above all, to the Lord Almighty, for providing him the needed strength,

courage, wisdom, determination in pursuing this study.

ODELON S. GUMAPOS


DEDICATION

I

warmly and sincerely

dedicate this humble work to the men and women

of the Philippine National Police. May this paper provide valuable insights

on Information and Communication Technology (ICT) as being

deployed to make government more effective, efficient,

transparent, responsive and most importantly,

to improve the quality of service

to their clients


TABLE OF CONTENTS

PAGE

Title Page i

Certification and Approval Sheet ii

Certification of the Reading Committee iii

Acknowledgement iv

Dedication vi

Table of Contents vii

List of Tables

Abstract

x

xi

CHAPTER

I THE PROBLEM

Rationale 1

Framework of the Study 7

Objective of the Study 12

Scope and Delimitation of the Study 13

Significance of the Study 14

Definition of Terms 15

II. REVIEW OF LITERATURE AND RELATED STUDIES Literature 17


Studies 31

Contributions of the Reviewed Literature and Studies to The Present Study 40

III METHODOLOGY

Research Design 41

Sources of Data 41

IV RESULTS AND DISCUSSION 43

Vision, Mission and Mandate of the PNP ICT Management 2010-2012

44

ICT Priority Projects 45 Ten Point ICT Agenda 45

PNP ICT Management Plans and Program 46

Updated Report on Users Training 50

Effects Police Community Partnership

On Line Interaction with the Community

e-Blotter’s User Manual

51

51

52

V. SUMMARY, CONCLUSIONS AND RECOMMENDATIONS Summary 75

Conclusions 79

Recommendations 80

BIBLIOGRAPHY

APPENDICES

Curriculum Vitae

81

83


LIST OF TABLES

PAGE

1 2012 Statistics on All Crime IncidentsReferred/Processed/Gathered by ReportingPROs/NSUs of Region I

4

2 Statistics Index and Non Index Crimes in Region IReferred/Processed/Gathered by ReportingPROs/NSUs of Region I

3 Convergence of Audio visual and Telephone with Computer Networks

5

9


LIST OF FIGURES

PAGE

1 Crime Incidents Against Persons as of May 2012

2 Crime Incidents Involving property as of May 2012 the Study

3 Convergence of Audio visual and Telephone with Computer Networks

4 Government Electronic Transactions

5

5

9

18


ABSTRACT

Title PHILIPPINE NATIONAL POLICE INFORMATION COMMUNICATION TECHNOLOGY MANAGEMENT: E- BLOTTER PROGRAM

Author ODELON S. GUMAPOS

Degree Master in Public Administration

Institution Lyceum – Northwestern UniversityGraduate Studies DepartmentDagupan City

Date October 2012

Page 100

Adviser JOSEFINA B. BITONIO, DPA

Abstract

The researcher made a documentary analysis on the PNP ICT Management by

way of examining the e-Blotter Program, its benefits and challenges to the PNP, their

partners and as a solution to crime solution efficiency. The study made of secondary

like crime statistics report, PNP primer, PNP ICT Strategic Plans and Directions, legal

laws, e-Blotter Users Manual, and implementation plan of the other regions.

The PNP has a separate Vision, Mission for which the ICT programs was

Formulated; The mandate of PNP-ICT consisted of six dimensions:

a) Publication of 1st information and Communications Technology Assessment


(ICT):Published on November 2009 b) Formulation of PNP ICT Security Manual; c)

Formulation of DICTM Administrative and Operational Manual; d) Implementation of

On-line Information and Computer Literacy Campaign thru PNP Website and its

Linkages; e) Procurement of Computer Sets; f) Acquisition of Handheld, Base and

Mobile Radios; and g) Formulation of ICT Policies; The four ICT priority projects

are the following: E-Blotter System, E-Rogue Gallery System, Document Management

System, and Data Warehousing; and the ten point ICT agenda are the following:

ICT Policy Agenda, ICT Organizational Development Plan, ICT Research and

Development Agenda, . ICT Communication/Advocacy Plan (ICTCAP), Systems

Integration Plan, ICT Training Plan, Procurement Plan, Special ICT Projects, . ICT

Administrative Plan and ICT Strategic Partnership and Network Plan.

The plans and programs include the following components: Strategic Plan

(ISSP) consists of a) Reviews and updates existing PNP Information System Strategic

Plan (ISSP); and b) Develops and updates PNP Telecommunication Systems Strategic

Plan and integrate it to the PNP ISSP; c) Formulate implements and reviews policies and

guidelines on Information Security and Cybercrime law enforcement; d) Coordinates

with other government, non-government and foreign organizations on ICT matters;

e) Reviews and updates existing ICT policies and guidelines of the PNP as necessary; f)

Supervises the ITMS and CES in implementing Information and Communication

Technology; g) (ICT) projects and h) Performs other tasks as directed by TDICTM.

Systems Integration and Management Division (SIMD) is responsible for the

following: a) Set policy agenda on Systems Integration for policy formulation,

implementation and evaluation; b) Formulates, supervises and evaluates the


implementation of plans and programs on Information Systems integration and

management; c) Formulates, supervises and evaluates the implementation of plans and

programs for standardization of Information System and Telecommunications codes,

variables and parameters; d) Formulates plans and policies for the integration of PNP-

wide communications system; e) Formulates, supervises and evaluates the

implementation of plans and programs for telecommunications and electronics projects

and activities; f) Manages the radio frequency spectrum allocated to the PNP; and g)

Performs other tasks as directed by TDICTM. Research and Development Division

(RDD) is also tasked to: a) Set agenda for research on Information and

Communications Technology for the PNP; b) Formulates, supervises and evaluates the

implementation of plans and programs on ICT standardization of codes, variables and

parameters; c) Formulates, supervises and evaluates the implementation of research-

related projects; and d) activities in support to the formulation, review and updates of the

PNP Information Systems. Telecommunication Systems Strategic Plan includes the

following: a) Formulates, supervises and evaluates the implementation of plans and

programs for standardization of Information Systems and Telecommunications codes,

variables and parameters; b) Conduct research and development on latest Information

and Communications Technology products and services; d) Reviews, evaluates and

recommends approval of data and communications system design and integration for the

PNP; e) Formulate, supervises and evaluates the implementation of plans and programs

for ICT education and training; f) Conducts literacy and awareness programs on latest

ICT products and services that are applicable to the PNP; and g) Maintains library of

references on ICT standardization. The Information Technology Management


Service (ITMS) being the premier unit responsible for the implementation of all IT

related projects of the PNP, and in accordance with the PNP’s Eight Foundation

Initiatives, has formulated its courses of action for Doing and training in the Basics CY

2011 towards the attainment of its mission and vision as herein enumerated: Computer

Literacy Program, Capability Enhancement Program, Police Information and Continuing

Education, Online Publication via the PNP Website. IT Equipment Standardization

and Equipage has the following plans: a). Setting the pace towards the standardization

of ICT equipment specifications through the PNP UESB and NAPOLCOM, ITMS shall

assist DICTM in this endeavor; b) Continuous IT Audit and Assessment and

Development of Information Systems. Initial accomplishment of E-Blotter. The PNP

Directorate conducted nationwide five Users Training on E-Blotter. Launching of which

were already conducted in PRO 3, 4A, 7, 13 and ARMM. A total of 231 PNP personnel

were already trained, of which, 20 personnel are from PRO 3, 148 personnel from PRO

4A, 12 personnel from PRO 7, 6 personnel from PRO 13 and 44 personnel from

NCRPO. Further, only one (1) IT Officer of PRO 8 was trained by the training team at

the DIDM Conference Room. Effects of Police Community Partnership. the use of IT

as a bridge into effective community interaction and feedback. The PNP website shall

also serve as venue for online interactions with the police and the community. ITMS

shall update and enhance the PNP webpage to improve interaction with visitors such as:

Online crime reporting system, Forum and discussion site, Wanted persons, Missing

persons, Online information on Police services such as FEO, SOSIA, and MVCO

licensing; and · Other police services information/interaction Based on the

observations and documentary analysis made by the researcher, the following are his


conclusion. 1) The PNP has a timely and updated vision, mission, mandate which

was used as basis for prioritizing their ten point agenda and determining the priority

projects to be implemented; 2) There are some driving factors which are forcing the

police to look at integrating ICTs in their work. The first imperative is technology

driven. Much of police work is actually processing information. Hence it is natural that

ICTs would be of great benefit; 3) PNP is driven to invest in ICTs to increase their

capacity to store and process large volumes of data; to improve their intelligence and

investigative capabilities; and to provide ready access to criminal records and other

crime-related information; 4) Some of the most significant components of the E-Blotter

are the E-Warrant and E-Rouge. The said components will create a database for all

criminal elements who have committed offenses together with all their viable

information and photos. Based on the conclusions, the following recommendations are

forwarded: 1) Given the fact that the police will have to face more challenges it is

imperative that ICTs must become an integral part of the police force as greater

emphasis will be put on the police accountability and transparency functioning and the

increased load on the police force facing pressure from all the stakeholders for

detection, investigation, and prevention of crime; 2) The reliance on ICTs necessitates

the PNP to recruit/develop specialists in the collection and analysis of information; 3)

The PNP should provide budget for the acquisition of hardware and training of the PNP

personnel and their community partners; 4) The immediate implementation of the e-

Blotter as an essential tool for strategizing anti-criminality movements and mapping out

peace and order.