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publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
About the Presenter• Vice President of Nonprofit Services & Solutions, Lumity
• 12 years of experience in local workforce development programs
• 15 years of experience in IT solutions, customer relations and project management
• Talks about his Labrador incessantly John Suffern@jsuff54
[email protected](312) 237-4209
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
About the Presenter• Director of Partnership Development,
Public Good
• Executive Leadership, 2015 #ILGiveBig Campaign
• 10 years of experience in nonprofit development, marketing and community building
• National Director of Alumni Relations, Columbia College Chicago
• Managing Partner, Grant Park Group
• Co-Founder: CheckpointDWI
Josh Culley-Foster@culleyfoster
[email protected](312) 428-4108
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Goals
1. Provide overview of online campaign elements
2. Overview of tools
3. Examples of online campaigns
4. Campaign Q&A
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Getting to Know YouWho are you?
What’s your organization?
What do you hope to get out of this workshop?
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Planning for SuccessGood campaigns are:
1. Compelling2. Obtainable3. Measurable
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Compelling Reason•Will your audience say: “take
my money!” or “who cares?”• Solves a REAL problem
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Setting Goals•Inspiring and obtainable•Simple•No ceiling
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Measurable ResultsKnowing how you succeeded (or failed) helps you:•Replicate success•Course correct• Translate lessons learned to
guide future actions
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Planning for SuccessGood campaigns are:
1. Compelling2. Obtainable3. Measurable
4.Time Sensitive
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Time Sensitive2 Major Considerations
1. Time is a motivator. Set a deadline for your campaign. If you give your audience time to pause, you will engage/convert fewer.
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Time Sensitive2 Major Considerations, cont.
2. Your time. How much time do you and your staff actually have to commit to this campaign?•Develop multiple messages
for multiple clients•Measure and course correct
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Define Your AudienceCurrent and who you’re building towards
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
It’s All About Your Audience
The purpose is to connect with your audience and get them to act.
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Your Digital Presence•Campaign website or web page•Database• Social media•Blog
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Campaign Website• This is home base. Information central.•Donate Now: 1-click to donation page from
here• Email capture form• Social media links•Ways to give
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Being ResponsiveWhy it matters to have your online content
translate on every type of device.
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Measurement & TestingThis is the prime benefit of online campaigns. Everything is measurable - and quickly so.
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Crafting Your Story
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Be a Compelling TeaseLure your audience in!
•Surprise them
•Pique their curiosity
•Don’t be boring!
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
“Emotional Contagion”
January 2015
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
“Emotional Contagion”Create a powerful emotional appeal that requires immediate action.
PAWS Cold Weather Fund
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Always include an Ask?
YES…always include a call to action of some sort.
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Keeping it Fresh
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Banking Content
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Finding Balance• Too many emails?• Too much content?•Balance on different channels
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
A/B TestingWhat to look for in A/B testing.
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Stewardship
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Additional Tips
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Tips for Tweets
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Example: Feeding America
http://www.feedingamerica.org/ways-to-give/
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Email Footer/HeadersSubtle appeals that become part of your branded message. Do not have to include a direct ask.“Share” or “Learn More”
publicgood.com @publicgoodMade with in Chicago by Public Good Software💛
Public GoodWhere your civic life converges
Nonprofit Community
Cause