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Updated by Chris. Casal, 4/2014 SNIFF OUT SPAM: IT’S PHISHY A quick tutorial on differentiating between legitimate emails and emails designed to steal your credentials & identity Tuesday, April 29, 14

Recognize phishing scams

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This is a quick tutorial I made for my staff. Users have been getting a large amount of spam and phishing emails lately. This small presentation will hopefully serve as a quick visual tutorial for recognizing the good from the bad.

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Page 1: Recognize phishing scams

Updated by Chris. Casal, 4/2014

SNIFF OUT SPAM: IT’S PHISHYA quick tutorial on differentiating between legitimate emails and

emails designed to steal your credentials & identity

Tuesday, April 29, 14

Page 2: Recognize phishing scams

Updated by Chris Casal, 4/2014

PREFACEMost email scams aren’t technical “hacking” in that they don’t gain illegal access to your

account. Rather, they are “phishing” scams, designed to get you to enter your username & password on their site, essentially granting them access to your account

Tuesday, April 29, 14

Page 3: Recognize phishing scams

Updated by Chris Casal, 4/2014

EMAIL #1Friend of Foe?

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Page 4: Recognize phishing scams

Updated by Chris Casal, 4/2014

EMAIL #2Friend or Foe?

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Page 5: Recognize phishing scams

Updated by Chris Casal, 4/2014

SIDE BY SIDENotice the similarities?Notice the differences?

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Page 6: Recognize phishing scams

Updated by Chris Casal, 4/2014

THE FOE - THE PHISHERScares you by threatening to restrict email access

Asks for name, email AND password - that’s a huge red flag!

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Page 7: Recognize phishing scams

Updated by Chris Casal, 4/2014

THE FRIENDAn official email regarding your storage capacity

Does not ask for user informationInforms you of steps you should take

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Page 8: Recognize phishing scams

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SIDE BY SIDELeft = bad

Right = good

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Page 9: Recognize phishing scams

Updated by Chris Casal, 4/2014

THE FOE - THE CLUESThe sender’s email is very odd & suspicious

They are asking for account security informationNo legitimate email will ever ask you to “reply” or “click here” and provide your security information

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Page 10: Recognize phishing scams

Updated by Chris Casal, 4/2014

THE FRIENDInforms you of the issue

Gives you steps for corrective actionNever asks for personal information nor security access such as passwords

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Page 11: Recognize phishing scams

Updated by Chris Casal, 4/2014

KEEP IN MIND

• Remember:

• no harm in getting the email

• no reputable email will ever say “click here and enter your password” or “reply to with your password included”

• never enter your password on an untrusted site

• verify the site by looking at the address bar

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Page 12: Recognize phishing scams

Updated by Chris Casal, 4/2014

IF YOU DO GET COMPROMISED

• It happens, no one is completely immune

• Log in to your service at the main address (schools.nyc.gov, gmail.com, yahoo.com, etc)

• Change your password immediately

• Send an email to your contacts letting them know you were compromised, to ignore the spammy email from your account, and suggest they change their passwords too

Tuesday, April 29, 14

Page 13: Recognize phishing scams

Updated by Chris Casal, 4/2014

CREDITSCreated by Chris Casal

Computer Teacher,Technology Coordinator, and PS10.org Google Apps AdministratorPS10 - 15K010

[email protected] / [email protected]@mr_casal

Tuesday, April 29, 14