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Healthfirst & Relationship ManagementLeading a Team Through Structural Changes
Presented by Andrea Kwamya
About Healthfirst
u Not-for-profit health insurance company serving NYC & Long Island Region
u Holds 4-star and 5-star rating in Medicare & Medicaid, respectively.
u Strong company culture of “Trailblazers” and shared humanistic values
Bronx
Relationship Management Competencies
u Developing Others: Sensing others’ development needs and bolstering their abilities.
u Inspirational Leadership: Inspiring and guiding groups as well as individuals.
u Change Catalyst: Initiating or managing change.
u Influence: Wielding effective tactics for persuasion.
u Conflict Management: Negotiating and resolving disagreements.
u Teamwork & Collaboration: Working with others toward shared goals. Creating group synergy in pursuing collective goals.