1. Remember 3 Weeks AgoWhen Liz BabbittElectronic Resources and Libraries Austin, TX February 2010

2. Liz BabbittElectronic Resources LibrarianMontana State University Bozeman, Montana 3. Me Me Me!! Librarian for 15 years ERL for one year Both Academic and Public ReferenceLibrarian Work at the Reference Desk 3 hoursper week Its important to me as an ERL thatother library staff know whatshappening so they can assist Users. 4. Looking Ahead: Survey of communicationbetween ERLs and other libraryunits Montana State UniversitysIntranet Questions 5. Questions?? Askat any time during the presentation 6. Methodology Survey Monkey Professional Open December 15 January 24 12-18 questions Hypothesis: that larger librarieswould be more likely to haveimplemented a formal system forcommunicating between library units 565 respondents Survey sent to 11 Listservs 7. Survey sent to : Acqnet-L STS-L (ACRL Sci-tech) Collib-L (ALA) AutoCat-L DigRef-L DocLine-L and Odyssey-L (ILL) ERL-L Lib-license-L Serialist-L Web4Lib-L 8. Findings: 9. Us and Them ;)ERLs25%Them75% 10. Primary Department Serials Other 4%14%Systems Acquisitions6% 30% ER 3%Admin Reference2% 20% ILL CatalogingPublic 6%9%Services6% 11. Years in Current JobAll Positions ERLs> 7 years35.1 > 7years 20.84-7 years 21.64-7years 22.21-3 years33.5 1-3 years 39.6 < 1 year 9.8< 1 year17.4020 40020 40PercentagePercentage 12. Is There a System in PlaceAll respondents25%YesNo 75% 13. Size of Campus by Student FTEStudent FTE10% < 1,000 FTE43%1,001-9,999FTE47% > 10,000 14. Is There a System in Place?All Respondents74.825.2More than 9999 76.723.31000-9999 FTE75.324.7Less than 1000 64.3 35.70 2040 60 80100 YesNo 15. Size of Library by Staff FTESize of Library by Staff FTE 55%Fewer than 10FTE11-99 FTE100 or more 17% 28%FTE 16. Is There a System in Place? All Respondents 74.8 25.2more than 99 FTE 76.3 23.711-99 FTE74.4 25.6 less than 10 FTE73.7 26.30 20 40 60 80100 Yes No 17. Branch Libraries on CampusYes No 54%46% 18. Branch Libraries on CampusNo Branch Libraries 72.5 27.5Have Branch Libraries 76.6 23.4 19. Universities with Branch Campusesor Affiliates Yes No 58%42% 20. Universities with Branch Campuses or Affiliates No Branch Campuses72.327.7With Branch Campuses77.522.5 21. Outside student and facNo Yes44% 56% 22. Primary System Used100 90 Email 80 80.7 701 60 50 40 30 20Blog Intranet Paper Form Wiki 103.72.5 0.9 0.9 0 11 1 1 23. How many years in place 6% 16%8% < 1 year 1-2 years 19% 3-5 years > 5 years Do Not Know 51% 24. Information Reported Other6.6Licensing among branch campuses 20.1Wish list34.2 Trial evaluation 45.3 Database or journal failure to ERL72.4Vendor maintenance77.8Database or journal failure from 78.1 Trials and new databases 85.3 25. Library Units involved Other6.6Circulation 8.7Branches on other campuses 9.3 Branches on campus9.3ILL 12.3Systems16.2Cataloging18.9 Reference 20.7All units 73.3 26. Is There a System in PlaceAll respondents25%YesNo 75% 27. Future Implementation?No84.7Yes15.3 28. No Plans to ImplementBranchNo: 63.8% Libraries? Yes: 36.2%BranchNo: 48.6%Campuses? Yes: 51.4%9,999: 38.1% 29. MSU Staff Intranet Since 2005From Staff Computers or Log in and Password from offsite Managed by MSU Libraries Systems Department 30. MSU Intranet 31. Collection Development Team 32. CD Discussion Board 33. Error Log 34. Error Log Detail 35. Lessons and a Look Forward: Survey worded too closely to ourorganizational set up Misinterpretation is difficult to avoid Interested in perceptions andperceived effectiveness 36. Questions? Concerns?Comments? 37. Liz Babbittlbabbitt@montana.eduElectronic Resources LibrarianMontana State UniversityBozeman, Montana