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SALES PUZZLE
SALES PUZZLE 1
Objectives
Explore collaboration and competition
Observe problem-solving behavior & strategies
Tune in to effectiveness of team interaction
Identify areas for improvement
SALES PUZZLE 2
Background
4 sales districts : NE, NW, SE and SW.
4 sectors : Commercial, Distribution, Industrial, Government.
4 district sales managers : Grey, Blue, Black, White.
At their last quarterly meeting, they found that the highest sales in each sector came from a different district.
All 4 districts won a 2nd and 3rd place award and each sales manager came last in a different category.
SALES PUZZLE 3
Instructions
Determine the sales district each manager works in
Find the highest sales sector for each manager
Find the 2nd, 3rd and lowest sales sectors
Each team member will receive 1 or more clues
Share the information verbally
Do not allow other members to read your clues
Observers monitor the team members using the worksheet
SALES PUZZLE 4
Debriefing
Did anyone assume leadership?
How were clues communicated to the team?
What techniques or strategies were used to solve the problem?
What effect did collaboration and competition have on team effectiveness?
How did you handle differences of opinion?
SALES PUZZLE 5
Key
rank
NE
Black
SE
White
NW
Blue
SW
Grey
1
commercial
distribution
GOVERNMENT
INDUSTRIAL
2
INDUSTRIAL
GOVERNMENT
distribution
commercial
3
DISTRIBUTION
industrial
COMMERCIAL
government
4
government
COMMERCIAL
industrial
DISTRIBUTION