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Selling Visual Resources Communication and Marketing Strategies for the 21 st Century

Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

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Maureen Burns presentation for workshop at VRA 28 Atlanta.

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Page 1: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

Selling Visual Resources

Communication and Marketing

Strategies for the 21st Century

Page 2: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century
Page 3: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

VRAWPAdvocating for Visual Resources

1. Multiple Sources for Images

2. Ways of Integrating Personal and Institutional Collections

3. Social Computing and Collaborative Projects

4. The Life-Cycle Continuum of Image Assets & Their Description

5. Rights and Copyright Compliance

6. Visual Literacy

Page 4: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

VRAWPAdministrative Scenarios

1. Departments, Schools, or Colleges

1. Libraries

1. Museums

1. Audio-Visual & Information Technology Units

1. Hybrid Models

Page 5: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

VRAWPNotable

• Side Menu for Navigation

• Executive Summary

• Visual Resources Services

• Innovative Projects

• Top Teaching & Learning Challenges

• Endnotes With Extended Information, Hyperlinks, & References

Page 6: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

What Challenges Do Fewer “Walk-In Visitors” Pose For VR?

• Changed Customer Demands & Expectations

• Less Feedback - Left Out of Strategic Planning Conversations

• Customers Don’t Know about Resources & Services

• Anonymity & “Magic” of Electronic Distribution

• May Affect Motivation & Productivity

• Confusion About the Roles VR Curators Should Play

Page 7: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

What Do We Wish Our Users Would Do That They Are Not Doing Now?

• Come to Us for Image Advice & Help

• Plan Ahead

• Come to Instructional Workshops

• Take Advantage of All Services

• Stop Scanning Things Themselves

• Value the Metadata & Cataloging Work

• Try to Better Understand the Issues Associated with the Digital Transition

Page 8: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

What Has Your Organization Done To Respond To This?

• Enlisted the Assistance of Chairs/Faculty/Educators

• Work Closely with Faculty and Adjust Workflow/Services

• Improve Web Sites & Information Resources

• Diversify Skills & Volunteer to Do Expanded Work

• Participate in Campus-Wide IT Committee Work

• Promote VRC Services to Entire Institution

Page 9: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

“Collaborative production, where people have to coordinate with one another to get anything done, is considerably harder than simple sharing, but the results can be more profound.”

“. . . new tools give new life to new forms of action.”

--Clay Shirkey 2008

Page 10: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

“We are rapidly world, breaking things outof their old organizational structures, and enabling individuals to sort and order them on the fly.”

--David Weinberger, 2007

“We are rapidly miscellanizing our world, breaking things out of their old organizational structures, and enabling individuals to sort and order them on the fly.”

--David Weinberger 2007

Page 11: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

“We’ll never be done making sense of these piles of information. We are building an ever growing pile of smart leaves that we can organize as we need to at any one moment. But it will be the user who will decides what the leaves mean.”

“The world won’t ever stay miscellaneous because we are together making it ours.”

--David Weinberger, 2007

e ill be the user who decides what the leaves mean.”

“The world won’t ever stay miscellaneous because we are together making it ours.”

--David Weinberger, 2007

Page 12: Selling Visual Resources: Communication and Marketing Strategies for the 21st Century

Presenters

Sarah Cheverton, James Madison

University

Elizabeth Schaub,

University of Texas at Austin

Betha Whitlow, Washington University