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Services Division 2013
Annual Report OutTuesday, July 23rd
10:30am - noon
Outline of Meeting
1. Chuck’s introduction• Outreach and Education effort• LSD and Reference services• Storage Library • Creation of the new Emory Center for Digital
Scholarship
2. Services Dashboard - Chris and Kristan3. Humanities Team – Kim4. Social Sciences Team – Chris5. Sciences Team – Kristan6. Area Studies Team – Chuck7. Access Services – Amy
• LibChat• LibAnswers
8. Ares Project – Fran9. ILL – Deep dive – Margaret10. Collections – Chris
• PDA• Collection Use Metric
11. EDC – Rob12. Outreach and Education - Erin
Presentations
Services Div. 2012-2013 DashboardSERVICES USE NOTES Circulation (print)
Circulation of New Monographs
N/A New library metric for scorecard
Serials in E-Format Expenditure + Numbers of Titles
Database Collection In Terms of Expenditure & Use
E-Journal SFX Use
Consultations
Electronic Data Center
Interlibrary Loan Review in process
Instruction
Library Service Desk
Reserves
Dashboard Key: Service on target
Service needs further investigation
Service problem
Use is increasing
Use is stable
Use is decreasing
Humanities Team
O Erica Bruchko, African American Studies and United States History
O Joyce Clinkscales, Music
O Kim Collins, Art History & Classical Studies
O James Steffen, Film and Media Studies, Theater, Dance, Interdisciplinary Studies/Graduate Institute of Liberal Arts and LGBT Studies
O Sandra Still, English and American LiteratureO Alain St. Pierre, European History and
Philosophy O Matt Roberts, French, Italian, and Comparative Lit.
New E-resourses to support QEP
Image © Adam Matthew 2013
18 new Adam Matthew Databases
Continue to Support
Digital Scholarship
Views of Rome
Tracking Samothrace Digital Atlanta: Mapping the Battle
Lynchings in Georgia (1875-1930)
Streaming video advances
O Silent Films, O Paley Center for Media iCollection O Swank
Shout out to Erica and James
O Helping MARBL New Book due Oct.
Social Sciences Update—
2012/2013Chris Palazzolo
Research Consultations
Electronic DATA CENTER & SOCIAL SCIENCES
Political Science
Economics
Sociology
Alumni
Public Health
Business School
Data Consulations by Top Departments, 2012-13
Highlights/Achievements
O Two peer reviewed articles on data curation
O Immersion participant (Teaching Track)O Undergraduate Research Award WinnersO Psychology Chair of EBSS Subcommittee
(ACRL/ALA)O Citation Analyses completed for
Psychology and EconomicsO Strengthening of FIOCRUZ relationship,
research data management group
Other notable updatesO Research guides for Development Studies
and Psychology 200 continue to receive substantial use
O Women’s Studies transition to Jennifer Elder, due to departmental changes in focus
O Educational Studies still needs supportO Information for Social Scientists—50th issue
electronically published in April, over 500 hits (MOOCs, ebooks, research guides of interest, citation analysis, data management initiatives)
Economics O Graduate program still under reviewO Citation Analysis completed using
multiple tools (Scopus, Web of Science, Google Scholar)
O E-Only for HB and HC in Approval Plan (accounts for about 25% of total titles on Approval)
O High number of STLs in DDA pool for HB-HF (including Business)
Science Team Successes
O YBP Approval Plans – Health & Woodruff
O Chemistry Library RenovationsO Partnering on Research Data
ManagementO Training & Mentoring Science
Librarian/CLIR FellowO New Libguide: Citation Analysis
Area Studies Team
Report for 2013
New faculty / new programs / changes
African Studies 1. ranked 6th in USNW2. 2 new positions in English3. 1 new position in African Art
History4. 1 position will be permanent
between IAS, Anthropology, and the MDP
5. Mellon appointment to English in 2014
CJK Chinese Studies: 2 new faculty in East Asian studies:1. Anthropology2. Chinese Classics3. East Asia Cinema (2014)
Korean Studies: 2 new faculty; 2 instructors for language
Japanese Studies: no new positions
Contemporary Chinese Studies: an area of emphasis - Dean’s committee report with recommendations
New faculty / new programs / changes, cont.
Russian One of the reduced programs1. new head of REEES to be
appointed2. new head of REALC to be
appointed3. Looking a new ways to continue
the teaching of Russian
Middle Eastern Studies First cohort for the new Ph.D. program in Islamic Studies will be here this fall
Spanish and Portuguese 1. Karen Stolley is the new Chair2. Position vacancy for Portuguese
Studies – status not known
LAS Robert Goddard was appointed the new Director
Jewish Studies New instructor for Yiddish
South Asia Search pending for a new position
Notable Acquisitions
REEES Epstein donation Donation of a significant portion of his library on Russian language, philosophy, history, and culture
MESAS Buehler Sufi collection
Continue to catalog materials from on the best collections on Sufi
Tibetan Studies
TBRSC Collection Addition of two collections of core titles (all e-books)
Jewish Studies
films Acquisition of contemporary Israeli feature films
Japanese Studies
films Acquired the top 10 best Japanese films
Chinese Studies
films Acquired contemporary films
South Asia E-resources Oxford Scholarship online
Notable Acquisitions, cont. Chinese Studies
E-resources 1. Sikuquahsu on-line2. North Korean news database3. China Academic Journals Series G Series J4. Oxford database for Chinese Studies
African Studies
E-resources 1. House of Commons Parliamentary Papers database for 18th & 19th c
2. Confidential Prints: Africa, 1834-1966
3. Global Commodities: Trade, Exploration and Cultural Exchange
Latin American Studies
E-resources 1. Archivo histórico del Arzobispado de México
2. Confidential Print: Latin America, 1833-1969 (Adam Matthews)
Collection Development Collaborations
Latin American Studies
1. UGA- Central American Collaboration Completed 2nd year of collaboration with U GA Latin American Librarian to deepen Central American collecting in Georgia - Results 94% of the 121 titles collected are unique
2. UGA – French Speaking Caribbean Collaboration Both Emory and UGA have implemented small approval plan for the region
3. LAARP Distributed Resources Program – Emory is a member of the program in our selection of books on the humanities and social sciences from Brazil.
CatalogingTitles Volumes
East Asian: Chinese, Japanese and Korean
2,641 3,412
MESAS 1,391 1,765
South Asian 470 254
REEES and Jewish Studies
567 655
Access Services Annual Report
July 23, 2013
Access ServicesO BLART
O Head: Fran Pici, Colin Bragg, Oliver Smith, Alfredo Villar
O Stacks and StorageO Head: Melanie Bunn, Jerrold Brantley, Patrick Buckley,
Neil D’Cruze, Lisa Hamlett, Kevin Miller, Bran Peacock, O LSD
O Head: Melanie Bunn (Interim- TBA), Lloyd Busch, Tara McCurley, Rich McNeal, Jessica Perlove, Erich Wendt
O Interlibrary LoanO Head: Margaret Ellingson, Kathy Britt, Marie Hansen,
Kitty Quitmeyer, Sarah Ward, TBA
Access Services: Year in ReviewO BLART
O Ares implementation projectO MM desk and staff area renovation planningO Chemistry Library closing until 2015O Chemistry Library services at Math/SciO Gift collection project
O ILLO Rapid ILL implementationO ILLiad v 8.3 and 8.4 implementationO ILLiad/Shibboleth implementationO ILL borrowing “deep dive”O Anne Nicolson retired
Access Services: Year in ReviewO Stacks and Storage
O Post Life Sciences tower backshift complete/remeasuringO Stack tower closed for repairs, Dec-JanO Integration of Storage in Services/Stacks TeamO New microfilm machines (Minolta SL1000)O Storage selection policy approvedO Universal storage delivery/book delivery pilotO Gifts workflow management
O Library Service DeskO Reference Advisory Group establishedO LSD Head – new position search in progressO SFS project completedO LibAnswers implementationO Reference staffing pool O EPASS tutoring center installation
LibAnswers
We have LibAnswers!
Features
OChat clientOMulti-sign on accessOSearchable FAQ
databaseOEmail question
databaseOWidgets
Access Services: Looking Ahead
O BLARTO Ares, Ares, AresO MM desk and public area renovationO Equipment refresh/Classroom technologies
O ILLO ILLiad 8.4 feature integrationO Borrowing Specialist hireO Assess RapidILL and HMA delivery
Access Services: Looking Ahead
• Stacks and Storage• Assess book delivery • New storage ranges• Theology and HMA moves• Integration of Stacks and Storage teams
• LSD• New TL• LibAnswers • Student Services/Services Learning
Commons space planning
ILL ::
O Articles (& Chapters) onlyO Supplied from print & e-resources
(Open Access or Licenses allow ILL)O ARL (67) and ASERL (31) PodsO No fees between librariesO <24-hr electronic delivery (PDF)O System Avgs: 71% Fill Rate & 14-hr
Delivery
Borrowing ::
O August 2012 – dateO 1198 Borrowing Requests total
RapidILLO 1076 Filled via Rapid libraries = 90%O Delivery Time: 15.8 hrsO 122 Canceled – Available at Emory,
Bad Cite or Duplicate RequestO Wrinkles: OpenURLILLiad linking –
User Education & field mapping tweaks
Lending :: O October 2012 – dateO Articles only, not Chapters O 6910 Lending RequestsO 6222 Filled (mostly E) = 90%O Delivery Time: 10.2 hoursO 688 Canceled – holdings/availability issuesO 6 to 1 Lending/Borrowing ratio
ILL :: Delivery PilotO March 2013 – dateO Deliver books requested from
Woodruff Stacks by HMA curatorsO 164 requests totalO 4 curators, 2 = 93% of requestsO 99% filled from our collection or ILLO Wrinkles: serials, checked-out,
missing, articles/chapters, Oxford
ILL Borrowing :: Available at Emory
2010-11 2011-12 2012-130
500
1000
1500
2000
2500
1851
1122
796
437
578
430
0
459
390
Pull/Hold
Elec-tronic
Academic Year/Aug 15-May 15
Item
s A
vailab
le
ILL Borrowing :: Purchase-on-Demand (POD)
2010-11 2011-12 2012-130
50
100
150
200
250
9069
83
1586
44
50
64
24
ILL Arti-clesILL Books
Academic Year/Aug 15-May 15
Item
s P
urc
hased
ILL Borrowing :: Top 10 Depts 2007-13
Medica
l Sch
Publ
ic Hea
lth
Histor
y
Art His
tory
Colle
ge
Relig
ion
Bio &
Bio
med
Engl
ish
Psyc
holo
gy
Nursin
g Sc
h0
500
1000
1500
2000
2500
3000
3500
4000
2007200920112013
Requests
Subm
itte
d
Collection Management—Update 2012/2013
OFiscal year ends August 31, 2013
OTight year for numerous reasons
OBudget numbers not known until late August/early September allocations to follow
Major InitiativesO DDA pilot, spend below projection
(only $10K), pilot continues through Fall
O HEGIS code changes to better reflect spend on ejournals vs print serials
O Lost and Missing Book Policy and Process Review (w/Access Services)
O New Storage Policy to expedite transfers, approved and (officially) implemented July 1, 2003
Other InitiativesO Approval Plan revisions for Woodruff
and HSCL
O Selection of 2,800 LF material to temporarily move from Clifton to HMA
O Life Sciences collections collaboration
2010 Approval Plan Purchases, Ns
(31.6% loaned)
O Project Muse, 2013 Installment UPCC (2,800 projected titles)
O LN/PQ Bills and ResolutionsO Vogue and Entertainment News ArchivesO Harvard/De Gruyter ebook package, 2012-3O Adam Matthews—over 10 collections,
multi-year purchaseO Financial TimesO Oxford Bibliographies and Handbooks
(ongoing)
Notable Purchases
Electronic Data Center
Services Division Annual Report, 07/23/2013
Jennifer Doty, Rob O’Reilly, Michael Page
Mission StatementO The Electronic Data Center supports the use of
geospatial and quantitative data for both faculty and students and in both research and teaching. It furthers the academic mission of scholarly inquiry by assisting users with locating relevant data and with assembling those data into usable forms, thus allowing users to test and evaluation arguments and hypotheses and to move from the realm of the abstract and theoretical to the realm of the empirical. Reflecting the non-disciplinary nature of data, the Center assists researchers from departments and schools throughout the university.
Our Talisman
Highlights - GISO ATL Maps Projects:
City Directories1928-Vintage MapsGeocoder
O Field Work:St. Catherine’s IslandSamothrace
O Consultations
Highlights – Data Management
O Hire of Jennifer DotyO Fall 2012 SurveyO Presentations: RDAP and IASSISTO Curation Projects:
ICPSRDataVerse Network
O GA Tech Collaboration
“The future, Mr. Gittes! The future!!”
O Emory Center for Digital Scholarship (ECDS)
O Intent is to maintain existing services and support and develop new services to supplement what we already do
O Planning for the move up to Level 3 is underway
O & E E I E I O
Some rather big new things
Chris Pixelated Pollette
A Marketing Plan
Orientation 2012O Orientation – Pizza party/tours
O Pizza party all on one floor! Much better! Alas, no gluten free pizza.
O Orientation Leaders (i.e. other students) took their groups on tours of the library during orientation. We provided tour notes to make sure they highlighted the important (to us) things.
O Chaotic but good chaos.
Orientation, part deuxO Orientation Game for new students
GameO 10 tasks (photos)O Only 10 entries. O Potential reasons:
• time o’ year (in the first 2-3 weeks of semester when they are overwhelmed)
• prize?
PACE 2012Pre-Major Advising
Connections at EmoryFor the first time, the library was actually part of the PACE curriculum. Week 6 was a library exercise. We gave them a choice of 2 out of 3 activities.
PACE feedback
“The NYTimes exercise worked
well. Do more like that next time.”
Marketing Events/workshops
Today’s events chalkboard
New or newish workshops
O ETD submissionsO Copyright and your dissertationO Dissertation bootcamp
Study BreaksBring us your tired, your hungry, your huddled
masses outside the Jones Room door
An actual quote by an actual student
"Take a picture of me with the dog –--
I need to send this photo to my mom so she can
feel good about paying full tuition at Emory."
Ice cream April 30
12 gallons X 30 minutes
= 0
New PartnershipO ACE! (not to be confused with PACE,
FAME, DiSC, ECIT, ECDS, MODS, etc.)O Academics & Culture @ EmoryO Incoming First Year undergraduates can
take part in the ACE Program for International Students. O 4-week program O prepare them for a successful adjustment
to the academic, social and cultural life at Emory and in Atlanta before the fall semester begins.
ACERS, FALL 2012
UpcomingO Interactive E-learning modulesO New PACE assignmentsO QEP and beyond!
New website! Aug 24
