SIKKIM MANIPAL MBA ANSWERS

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Production & Operations Management

Q. No 1 Explain briefly elements of operations strategy ? Q. No 2. Describe the general factors that influence the plant location decision. Q. No 3 Write short notes on

Total productive Maintenance

GNATT Chart

Bullwhip effect in SCM

Scheduling in services

Q. No 4 Explain the steps and tools for changing project management process

Q. No 5 Under capacity options the company decides to vary the production output by varying the

time, workforce or outsourcing. What are the basic capacity options a company can chose to

meet demand?

Q. No 6 Write short notes on:

Relevance of Value Engineering in manufacturing

Vendor Managed inventory

Rating methods for locating a plant

Importance of business process modeling

Marketing Management

Q. No 1 Explain the steps in Business buying process

Q. No 2 A brand is a composite set of beliefs and associations in the mind. In brand development, as

a part of brandling strategy decision, the brand manager can decide to create new brand elements for

the new products, apply some of the exiting brand elements to the new product, or use a combination

of existing and new brand elements to the existing and new products. Explain the different branding

strategies used by the companies for their range of products.

Q. No 3 Explain the classification of market based on nature of Competition and area.

Q. No 4 Personal selling focuses in on „personal‟ or „one to one‟ selling. It involves an individual salesman or a sales team establishing and building a profitable relationship with customers over a period of time through a series of steps. Explain the steps in the personal selling process which helps in the successful sales. Q. No 5 Describe the stages in consumer decision making process

Q. No 6 Do you think argument of some theorists that the traditional Ps are not enough for services marketing? Give suitable examples to prove your point.

Management Process and Organizational Behavior

Q.1 A vision statement is a formal statement of what a business wants to be. According to Collins and

Porras, a vision statement should have four parts. What are those parts?

Q-2 Planning is called as the corner stone of management. Define planning and describe the

importance of planning. Explain the types of planning

Q-3 What is meant by „span of control‟ ? Differentiate between narrow span of control and wide span of control. What are the factors that influence the spam of control?

Q. No. 4: Define Organizational behavior. What are the various approaches to Organizational

behavior?

Q. No. 5: Perception is the way we see and interpret things. Explain the importance of such

„perception‟. What are the factors affecting perception?

Q. No. 6: Give the definition and importance of „motivation‟. Describe Maslow‟s hierarchy of needs theory.

Management Process & Organization Behavior

Q. No 1 Define the terms „strategy‟. Explain the following:

a) Corporate strategy

b) Business strategy

c) Functional strategy

Q. No 2 Define the term „management‟. Explain the Behavioral science theory and Systems theory.

Q. No 3 Give the definition and importance of planning in an organization and explain the steps in

planning

Q. No 4 What is meant by leading? Describe the characteristics of leading.

Q. No 5 What are „attitudes‟? Explain the components and functions of attitudes.

Q. No 6 Define leadership. Differentiate between „Laissez Faire‟ and „democratic‟ leader style.

BUSINESS COMMUNICATION

Q.1 As a speaker you are addressing a group of people. Explain the elements involved in this

communication.

Q2. Describe any situation in your own experience where the communication failed because the

listening was faulty. Identify the barrier to listening in this situation.

Q3. Describe any 5 types of presentations with examples and their target audience. (5 types of presentations, Identifying target audience and example) 6, 4 Q4 Explain the different types of meetings. Q.No.5 You are going to face a job interview for the post of manager-operation, which aspects you will

keep in mind while facing the interview?

Q6. Write short notes on: a) Internet b) Intranet [a) Meaning and benefits of internet b) Meaning and benefits of intranet]

Business Communication

Q.No: 1. Nonverbal communication is ambiguous. Explain with example. Also discuss in brief the

types of non-verbal communication

Q.No: 2. What are the strategies for effective listening? Discuss each of them in short.

Q.No:3 How does general writing differ from business writing in term of languages style and tone?

Q.No: 4 One has to decide whether it is necessary to have a meeting and then start planning for it.

What types of meetings you can call for your business related activities?

Q.No 5: What is memo? When you write a memo, what language and writing style will you follow?

Explain.

Q.No: 6 Write a short note on:

a) Business letters

b) Group Discussions

STATISTICS FOR MANAGEMENT

Q1. A statistical survey is a scientific process of collection and analysis of numerical data. Explain the stages of statistical survey. Describe the various methods for collecting data in a statistical survey. (Meaning of statistical survey, Stages of statistical survey (Listing and Explanation), Methods for collecting data)

Q2. a) Explain the approaches to define probability.

b. In a bolt factory machines A, B, C manufacture 25, 35 and 40 percent of the total output. Of their total output 5, 4 and 2 percent are defective respectively. A bolt is drawn at random and is found to be defective. What are the probabilities that it was manufactured by machines A, B and C?

Q3. a) The procedure of testing hypothesis requires a researcher to adopt several steps. Describe in brief all such steps. b) A sample of 400 items is taken from a normal population whose mean as well as variance is 4. If the sample mean is 4.5, can the sample be regarded as a truly random Sample? [a) Hypothesis testing procedure b) Calculation and solution to the problem]

Q4. a. What is a Chi-square test? Point out its applications. Under what conditions is this test

applicable? (Meaning of Chi-square test, Applications, Conditions)

c) What are the components of time series? Enumerate the methods of determining trend in time

series. (Components of time series and methods of determining trend in time series)

Q5. What do you mean by cost of living index? Discuss the methods of construction of cost of living

index with an example for each. (Meaning of cost of living index, Methods of constructing cost of

living index with an example for each)

FINANCIAL AND MANAGEMENT ACCOUNTING

Q1. Accounting is an art of recording, classifying and summarizing in a significant manner and in

terms of money transactions and events. Explain the accounting process and write the objectives of

accounting. (Explanation of accounting process, Objectives of accounting)

Q2. Journal is a book of original entry and only one journal is maintained if the business is very small

in size and the transactions are limited. Give the meaning of a subsidiary book. List and explain all

the types of subsidiary books. (Explanation of subsidiary books, Explanation of all types of subsidiary

books)

Q3. For the following balances extracted from a trial balance, prepare a trading account.

Particulars Amount in Rs.

Stock on 1-1-2004 70700

Returns inwards 3000

Returns outwards 3000

Purchases 102000

Debtors 56000

Creditors 45000

Carriage inwards 5000

Carriage outwards 4000 Import duty on materials received from abroad 6000

Clearing charges 7000

Rent of business shop 12000

Royalty paid to extract materials 10000

Fire insurance on stock 2000

Wages paid to workers 8000

Office salaries 10000

Cash discount 1000

Gas, electricity, and water 4000

Sales 250000

Preparation of trading account

Q4. Write short notes on:

a) Cost Management System (CMS)

b) Value added

Q5. Ajay industries manufactures a product X. On 1st January, 2007, there were 5000 units of

finished product in stock.

Work-in-progress Rs.57,400

Raw materials Rs.1,16,200

The information available from cost records for the year ended 31st December, 2007 is as follows:

Direct material 9,06,900

Direct labour 3 ,26,400

Freight on R M purchased 55,700

Indirect labour 1,21,600

Other factory overhead 3,17,300

Stock of raw materials on 31st Dec

2007 96,400

Work-in-progress on 31st Dec 2007 78,200

Sales (1,50,000 units) 30,00,000

Indirect materials 2,13,900

There are 15000 units of finished stock in hand on 31st December 2007. Prepare a statement of cost

and profit assuming that opening stock of finished goods is to be valued at the same cost per unit as

the finished stock at the end of the period.

Q6. Assume a company is considering dropping product B from its line because accounting statement

shows that product B is being sold at a loss.

Product

Income

Statement

A B C Total

Sales revenue 50,000 7,500 12,500 70,000

Cost of sales:

D. material 7,500 1,000 1,500 10,000

D. labour 15,000 2,000 2,500 19,500

Indirect manufacturing cost (50%

of 7,500 1,000 1,250 9,750

Direct labour)

Total 30,000 4,000 5,250 39,250

Gross margin on sales 20,000 3,500 7,250 30,750

Selling and Admn 12,500 4,500 4,000 21,000

Net income 7,500 (1,000) 3,250 9,750

Additional information:

a) Factory overhead cost is made up of fixed cost of Rs. 5850 and variable cost of Rs. 3900.

b) Variable cost by products are: A – Rs. 3000, B – Rs. 400, and C – Rs. 500.

c) Fixed costs and expense will not be changed if product B is eliminated.

d) Variable selling and administrative expenses to the extent of Rs. 11000

can be traced to the product: A - Rs.7,500, B - Rs.1500, and C - Rs. 2000.

e) Fixed selling and administration expense are Rs. 10000.

(Preparation of income statement , Conclusion with interpretation

FINANCIAL AND MANAGEMENT ACCOUNTING

Q1. Inventory in a business is valued at the end of an accounting period, at either cost or market price, whichever is lower. This is accepted convention or a practice in accounting. Give a small introduction on accounting conventions and elucidate all the eight accounting conventions.

Q2. Write down a table with the accounts involved / the nature of account/its affects/ debit or credit. Please have the transactions given below and prepare the table as per the instructions given above for each transaction.

a. 1.1.2011 Sunitha started his business with cash Rs. 5,00,000 b. 2.1.2011 Borrowed from MalathiRs. 5,00,000. c. 2.1.2011 Purchased furniture Rs. 1,00,000 d. 4.1.2011 Purchased furniture from Meenal on credit Rs. 1,50,000 e. 5.1.2011 Purchased goods for cash Rs. 50,000 f. 6.1.2011 Purchased goods from Ram on credit Rs. 2,50,000 g. 8.1.2011 Sold goods for cash Rs. 1,25,000 h. 8.1.2011 Sold goods to Shyam on credit Rs. 55,000 i. 9.1.2011 Received cash from ShyamRs. 25,000 j. 10.1.2011 Paid cash to Ram Rs. 90,000

Q3. From the given trial balance, draft an Adjusted Trial Balance.

Trial Balance as on 31.03.2013

Debit balances Rs. Credit balances Rs.

Furniture and

Fittings 15000

Bank Over Draft 16000

Buildings 500000 Capital Account 400000

Sales Returns 1000 Purchase Returns 4000

Bad Debts 2000 Sundry Creditors 35000

Sundry Debtors 25000 Commission 5000

Purchases 90000 Sales 235000

Advertising 20000

Cash 10000

Taxes and

Insurance 5000

General Expenses 7000

Salaries 20000

TOTAL 695000 TOTAL 695000

Adjustments:

1. Charge depreciation at 10% on Buildings and Furniture and fittings.

2. Write off further bad debts 1000

3. Taxes and Insurance prepaid 2000

4. Outstanding salaries 5000

5. Commission received in advance1000

Q4. The reports prepared in financial accounting are also used in the management accounting. But

there are few major differences between financial accounting and management accounting.

Explain the differences between financial accounting and management accounting in various

dimensions.

Q5. Draw the Balance Sheet for the following information provided by SandeepLtd..

a. Current Ratio : 2.50

b. Liquidity Ratio : 1.50

c. Net Working Capital : Rs.300000

d. Stock Turnover Ratio : 6 times

e. Ratio of Gross Profit to Sales : 20%

f. Fixed Asset Turnover Ratio : 2 times

g. Average Debt collection period : 2 months

h. Fixed Assets to Net Worth : 0.80

i. Reserve and Surplus to Capital : 0.50

Q6. Write the main differences between cash flow analysis and fund flow analysis.

MANAGERIAL ECONOMICS

Q 1. Economic stability implies avoiding fluctuations in economic activities. It is important to avoid

the economic and financial crisis. The challenge is to minimize the instability without affecting

productivity, efficiency, employment. Find out the instruments to face the challenges and to maintain

an economic stability.

Q 2. Explain any eight macroeconomic ratios.

Q 3. Define Inflation and explain the types of inflation.

Q 4. Define Fiscal Policy and the instruments of Fiscal policy.

Q 5. Investment is a part of income which can be used for various purposes. It is necessary to create

employment in an economy and to increase national income. To understand the benefits of income,

study the various types of investment.

Q 6. Discuss any two law of returns to scale with example.

MANAGERIAL ECONOMICS

Q. No 1 Inflation is a global Phenomenon which is associated with high price causes decline in the

value for money. It exists when the amount of money in the country is in excess of the physical

volume of goods and services. Explain the reasons for this monetary phenomenon.

Q. No 2 Monopoly is the situation there exists a single control over the market producing a

commodity having no substitutes with no possibilities for anyone to enter the industry to complete. In

that situation, they will not charge a uniform price for all the customers in the market and also the

pricing policy followed in that situation.

Q. No 3 Define Fiscal Policy and the instruments of Fiscal policy.

Q. No 4 Describe Cost-Output Relationship in brief.

Q. No 5 Discuss the practical application of Price elasticity and Income elasticity

Q. No 6 Discuss the scope of managerial economics.

Human Resource Management

Q1. The success of HR plans depends on the accuracy of HR forecasts. What is the meaning of this HR

forecasting? Describe the following HR forecasting techniques: (a) Index/ Trend analysis and (b)

Expert forecasting

Q2. Write a brief note on: (i) Selection test and (ii) Interviews

Q 3. What do you mean by management development? What are its objectives and methods?

Q 4. Suppose you have joined as HR executive in a software company. The first task you have been

assigned is to work on Career planning. What are the various career programs will you consider?

Q 5. Define performance review. What are the types of appraisal methods? Describe the ways to

evaluate an employee individually.

Q 6. Many organizations maintain a disciplinary policy or system to regulate the behavior of the

employees and deal with acts of indiscipline. Describe such various disciplinary action – penalties in

business organizations.

Human Resource Management

Q. No 1 . Explain the objectives and methods of training.

Q. No 2 Discuss the elements of a career planning. Explain some of the benefits of a career planning

program to an organization

Q. No 3. Explain the process of job Analysis. Discuss the methods of job Analysis .

Q. No 4 Discuss the objectives of discipline. Explain the Action –penalties of discipline.

Q5 Suppose you have joined as an HR and you have been assigned a task to carry out the grievance

handling procedure in your organization. What according to you are the causes of Grievance?

Describe in detail the Grievance handling procedure (Causes of Grievance , Explain the Grievance

handling procedure)

Q. No 6 Write a short note on the following:

a) Index/Trend Analysis

b) Delphi Technique


Q. No 1 Explain briefly elements of operations strategy ?

Q. No 2. Describe the general factors that influence the plant location decision.

Q. No 3 Write short notes on

Total productive Maintenance

GNATT Chart

Bullwhip effect in SCM

Scheduling in services

Q. No 4 Explain the steps and tools for changing project management process.

Q. No 5 under capacity options the company decides to vary the production output by varying the

time, workforce or outsourcing. What are the basic capacity options a company can chose to meet

demand?

Q. No 6 Write short notes on:

Relevance of Value Engineering in manufacturing

Vendor Managed inventory

Rating methods for locating a plant

Importance of business process modeling

CASE STUDY ANSWERS







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09901366442 – 09902787224


Q. No.1 What is value engineering? List the main benefits of value engineering?

Q. No.2 Case study: SABMiller revamps supply chain management SABMiller, the $24bn global brewing giant,is revamping its supply chain management system to reduce stock-outs caused by an increasingly complex and hard to predict market. The firm is developing and testing the new system in South Africa with an eye on rolling it out to group companies worldwide. Says SABMiller programme manager Rudi van Schoor. The trigger for the revamp came when the company‟s customers ran out of stocks of popular SABMiller brands during peak periods in two consecutive years, 2007 and 2008. The shortfall on some brands was as high as 22%. “That had a direct on the bottom line,” Van Schoor says. Given SABMiller‟s ambition to be the world‟s most efficient producer, such a gap was never going to be tolerated. Bout instead of addressing the symptom, it called in management consultancy McKinsey to look at the entire supply chain system to see where it could be improved and future stock-outs avoided. The study revealed a complex situation, one that wasn‟t susceptible to a “quick fix”, Van Schoor says………………………………………….. Why did SABMiller revamp its supply chain? Describe the domain application used for SCM integration?







Q. No: 3 Write short notes on:

Ingredients of a business process

Acceptance sampling

Work Breakdown Structure

Productivity

Q. No. 4 Collaborative Forecasting Running Smoothly at Brooks Sports

Q.No.5 Explain the risk management and its various components

Q. No. 6 Why redesign of layouts may be necessary? List the differences between product and

process layout.

Financial Management

Q. No 1. When a firm follows wealth maximization goal, it achieves maximization of market value

of agree. Do you agree? Substantiate your arguments.

Q. No 2 (a) if you deposit Rs.10000 today in a bank that offers 8% interest, how many years will

the amount take to double?

(b) What is the future value of a regular annuity of Rs 100 earning a rate of 12% interest p.a. for 5

year

Q. No 3 The concept of financial leverage is a significant, as it has direct relation with capital

structure. Do you agree? If so, substantiate your arguments.

Q. 4 A project requires an initial outlay of Rs. 1,00,000. It is expected to generate the following

cash inflows shown in table

Table : Cash inflows

Year Cash

inflows

1 50,000

2 50,000

3 30,000

4 40,000

What is the IRR of the project?

Q. No5. The below table gives the complete details of sales and costs of the goods produced by

XYZ Ltd for the year 31.03.12.

Table : Sales and costs produced by XYZ Ltd.

Sales 80,000 Inventory

Cost of goods 56,000 31.03.07 9,000

31.03.08 12,000

Accounts

Receivables

31..03.07 12,000

31.03.08 16,000

Accounts Payable

31.03.07 7,000

31.03.08 10,000

What is the length of the operating cycle?

What is the cash cycle?

Assume 365 days in the year .

Q. No 6 Face book bought Whats App on Feb ,19,2014 for $19 billion. This was split between $4

billion in cash, $12 billion worth of face book shares, and $3 billion in restricted stock units to be

paid in your years. Do you think the market capitalization has played a significant role in pricing

the valuation. Discuss the Walter‟s model assumption in this text

MARKETING MANAGEMENT

Q. No.1 “Planning is a process of designing the Blueprint for the future”. In this context, explain

marketing Planning in detail.

Q. No. 2 Explain Henry Assael Model of buying decision behavior along with the diagram”.

Q. No 3 “Packaging includes all the actions that involve the development of a container and a graphic design for a product”. In the light of the statement, explain packaging and labeling

Q. No. 4 Explain Brand Extension and its kind.

Q. No. 5 “Logistics has always been a central and essential feature of all economic activities”. In this context, explain logistics management and its major functions.

Q. No. 6

Write short notes on:

a) Integrated Marketing Communication

b) Direct Marketing

MANAGEMENT INFORMATION SYSTEM

Q.No1 professor A. Van Cauwenbergh of Antwerp University, in a paper presented at the tenth anniversary conference the European institute for advanced studies in management presented four revisions to traditional management theory. In summary, the revisions are: (1) The initiative for the renewal and adjustment of the activities of a firm should come from the different levels in the management hierarchy. “Stratefy is not a privilege of top a privilege of top management “. (2) Firms, especially big firms, are incoherent systems A(goals of the different component systems are not simply subdivision of an overall goal; there are individual, conflicting goal as well). Some of these differences are manifestations of organizational initiative and vitality. Using information systems and central planning and rule-making to suppress all differences is destructive to organizations. (3) the most vital “fluid” of an enterprise is the aggregate of its entrepreneurial values. The most fundamental and motivation and control come through these shared values relative to work, quality, efficiency, etc. management often neglects these values and assumes that the collection and dissemination of information will provide sufficient motivation and control. (4) Enterprises are open system; their structure and operating processes are determined by their environment. This means organizations must be designed to continually adjust to the environment. A. if these revision are correct, how is planning to be organized? B. how should the information system support the planning organization? (Explaining the organizational planning process with diagram-4, Guideline for planning MIS-2, Comparing MIS plan and Business plan (at least two)-2, Explaining significant problem of the Lewis model-2) Q. No.2 Information technology and computer have brought information age. The spread of

internet & relative ease of access made information breach easier. Our future is not secure, if our

information is not secure. Information resources need to be guarded, protected and controlled.

List the precautionary measures to be considered to prevent cyber crime?

Q.No.3 (a) while implementing MIS in any organization change can occur in number of ways. List

and explain the steps in the process as suggested by Lewin‟s model. (b) Compare between prototype approach and life cycle approach

Q.No 4 There is an information explosion in today‟s society. There are lot of advantages of DBMS like proper maintenance of the data and maintaining security. Explain the process of data

transition using diagram and an example of your own.

Q. No. 5 write short note on

a. World Wide Web

b. Voice over IP

c. Intranet

d. Extranet

Q.No.6 Artificial intelligent system functions like a human being and helps a manager in taking

decision. Explain the different applications AL using diagram.

OPERATIONS RESEARCH

Q.No.1 Discuss the various stages involved in the methodology of Operations Research. Briefly

explain the techniques and tools of Operations Research.

Q.no.2 (a)Explain the steps involved in linear programming problem formulation. Discuss in brief

the advantages of linear programming..

b. Alpha limited produces & sells two different products under the brand names black & white.

The profit per unit on these products in Rs. 50 & Rs. 40 respectively. Both the products employ

the same manufacturing process which has a fixed total capacity of 50,000 man-hours. As per the

estimates of the marketing research department of alpha limited, there is a market demand for

maximum 8,000 units of black & 10,000 units of white, subject to the overall demand, the

products can be sold in any possible combination. If it takes 3 hours to produce one unit of black

& 2 hours to produce one unit of white, formulate the model of linear programming.

Q.No.3 (a) what is degeneracy in transportation problem? How it can be resolved?

(b) Solve the following transportation problem using Vogel‟s approximation method.

Q.No.4 (a) Explain the steps in Hungarian method. Differentiate between Transportation and

Assignment problem.

(b) Find the optimal assignment of four jobs and four machines when the cost of assignment is

given by the following table:

J1 J2 J3 J4

M1 10 9 8 7

M2 3 4 5 6

M3 2 1 1 2

M4 4 3 5 6

Q.No.5 Define Simulation. Explain the Simulation procedure. Discuss the use of Simulation with

an example.

Q. No 6 Explain the following:

a. Integer programming model

b. PERT and CPM

c. Operating Characteristics of a Queuing System

OPERATIONS RESEARCH

Q1. Discuss the methodology of Operations Research. Explain in brief the phases of Operations

Research

Q2. a. Explain the graphical method of solving Linear Programming Problem.

b. A paper mill produces two grades of paper viz., X and Y. Because of raw material restrictions, it

cannot produce more than 400 tons of grade X paper and 300 tons of grade Y paper in a week.

There are 160 production hours in a week. It requires 0.20 and 0.40 hours to produce a ton of

grade X and Y papers. The mill earns a profit of Rs. 200 and Rs. 500 per ton of grade X and Y

paper respectively. Formulate this as a Linear Programming Problem.

Q3. a. Explain how to solve the degeneracy in transportation problems.

b. Explain the procedure of MODI method of finding solution through optimality test.

Q4. a. Explain the steps involved in Hungarian method of solving Assignment problems.

b. Find an optimal solution to an assignment problem with the following cost matrix:

J1 J2 J3 J4

M1 10 9 7 8

M2 5 8 7 7

M3 5 4 6 5

M4 2 3 4 5

Q5. a. Explain Monte Carlo Simulation.

(b) b. A Company produces 150 cars. But the production rate varies with the distribution.

Production Rate 147 148 149 150 151 152 153

Probability 0.05 0.10 0.15 0.20 0.30 0.15 0.05

At present the track will hold 150 cars. Using the following random numbers determine the

average number of cars waiting for shipment in the company and average number of empty space

in the truck. Random Numbers 82, 54, 50, 96, 85, 34, 30, 02, 64, 47.

Q6. a. Explain the dominance principle in game theory. b. Describe the Constituents of a Queuing

System. c. Differentiate between PERT and CPM

Project Management Q. No 1 Write short notes on:

Commercial and economic feasibility

Technical feasibility Q. No 2 Define Project type organization and discuss in detail.

Q. No 3 What is project performance evaluation? Explain the various types of project performance

evaluation techniques.

Q. No 4 Discuss the major contents of the project‟s final report

Q. No 5. Explain the various types of risk that affect a business project.

Q. No 6. What are the common features of project management software.

Project Management Q. No.1 Write short notes on

Project break-even point

Need for project planning

Project type organization

Rules for network construction

Q.No 2 Describes and compare the project appraisal methods NPV and IRR with example? Which one

is better method in estimation returns on investment in a particular project?

Q.No3 Microsoft Project AMS

The company

AMS is global business and IT consulting firm to the government financial sevices, and

communications industries. AMS applies both proprietary and partner technologies and provides

solutions through business consulting, system integration, and outsourcing. Founded in 1970, AMS is

headquartered in Fairfax, Virginia, and has offices worldwide. The company has approximately 6300

employees.

The challenge

Several years ago, AMS developed an internal project management system called project in a box.

Based on lotus, the homegrown system was becoming inefficient and costly to operate, particularly

because it was designed as a standalone, non-collaborative product. When a new consulting project

was set up, a new instance of the database was created, leading to a chaotic system with literally

hundreds of separate databases………….

Q. No.4 From the above case how did the solution help the managers, projects teams and the

company.

Q. No. 5 What are the key steps involved in purchase cycle?

Q. No 6 Discuss the concept of quality and project quality management.

Legal Aspects of Business

Q1. What are the sources of law? Explain Q 2. What is meant by contract? Explain about “quasi contracts” Q 3. What are the rights of consumer under consumer protection act?

Q 4. Explain the purpose and meaning of contract of guarantee.

5. What is partnership? Explain the nature of partnership under „law of partnership͉. Q 6. Write a note on the following on Copy Right Act.

Research Methodology

Q1. a. Distinguish between Double sampling and multiphase sampling?

Q2. What are the differences between observation and interviewing as methods of data collection?

Give two specific examples of situations where either observation or interviewing would be more.

Q3. How case study method is useful to Business Research

Q4. Would case studies be considered as scientific research? Why or why not?

Q5. What are the contents of research reports?

Employee Relations Management

Q.1 Explain the challenges that international employees encounter.

Q.2 Describe the different systems in an organization that use Employee Relation Management tools.

Q.3 Every organization faces disciplinary problems from employees. Explain the major types of

disciplinary problems faced in organizations.

Q.4 What are the benefits that an organization enjoys by implementing employee participation?

Q.5 What are the different leadership styles that are adopted by managers as per the Managerial Grid

Model?

Q.6 Suppose you are the HR Manager of a software company that is facing severe financial loss due to recession. What action would you take to keep your employees positive and motivated?

CASE STUDY ANSWERS







GARUDA / HIMALAYA








[email protected]

ARAVIND

09901366442 – 09902787224







Education

SIKKIM MANIPAL MBA ANSWERS