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Skills for the Current and Future Knowledge Worker #NETC2014 National Extension Technology Community Conference May 2014 @aafromaa [email protected] slideshare.net/aafromaa 1

Skills for the Current and Future Knowledge Worker

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Presentation and discussion at #NETC2014

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Page 1: Skills for the Current and Future Knowledge Worker

Skills for the Current and Future Knowledge Worker#NETC2014

National Extension Technology Community ConferenceMay 2014

@[email protected]

slideshare.net/aafromaa

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Page 2: Skills for the Current and Future Knowledge Worker

Institute for The Future 2020 Knowledge Work Skills Report http://www.iftf.org/futureworkskills

Signals methodology—

An extension of decades of practice aggregating data, expert opinion, and trends research to understand patterns of change.

Signals of new products, technologies, practices, policies, and disruptions that can be scaled and that have greater implications are considered in drawing forecasts.

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Page 3: Skills for the Current and Future Knowledge Worker

Six drivers of disruption

rise of smart machines and systems

globally connected world

superstructed organizations

new media ecology

computational world

extreme longevity

http://www.flickr.com/photos/kabanski/914928023

Page 4: Skills for the Current and Future Knowledge Worker

Sensemaking

Determine the deeper meaning or significance of what is being expressed

rise of smart machines and systems

http://www.flickr.com/photos/btrayner/259804265/4

Page 5: Skills for the Current and Future Knowledge Worker

Social Intelligence

Connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions

rise of smart machines and systemsglobally connected world

http://www.flickr.com/photos/jordigraells/475843606/5

Page 6: Skills for the Current and Future Knowledge Worker

Novel Adaptive Thinking

Proficient at thinking and coming up with solutions and responses beyond that which is rote or rule-based

rise of smart machines and systemsglobally connected world

http://www.flickr.com/photos/jurvetson/49191352/

Page 7: Skills for the Current and Future Knowledge Worker

Cross Cultural Competency

Operate in different cultural settingsglobally connected worldsuperstructed organizations

http://www.flickr.com/photos/cognizant-worldwide/8589181792/7

Page 8: Skills for the Current and Future Knowledge Worker

ComputationalThinking

Translate vast amounts of data into abstract concepts and to understand data based reasoning

new media ecologycomputational world

http://www.flickr.com/photos/brewbooks/8690960990/8

Page 9: Skills for the Current and Future Knowledge Worker

New Media Literacy

Critically assess and develop content usingnew media forms, and to leverage for persuasive communication

new media ecologysuperstructed organizationsextreme longevity

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Page 10: Skills for the Current and Future Knowledge Worker

Transdisciplinarity

Understand concepts and have knowledge across multiple disciplines

computational worldextreme longevity

http://www.flickr.com/photos/jonnygoldstein/4378439971/10

Page 11: Skills for the Current and Future Knowledge Worker

Design Mindset

Represent and develop tasks and work processes for desired outcomesDrivers of disruption:

computational worldsuperstructed organizations

http://www.flickr.com/photos/designandtechnologydepartment/6828102552/11

Page 12: Skills for the Current and Future Knowledge Worker

Cognitive LoadManagement

Discriminate and filter information for importance, and to understand how to maximize cognitive functioning using a variety of tools and techniquesDrivers of disruption:

superstructed organizationscomputational worldnew media ecology

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Page 13: Skills for the Current and Future Knowledge Worker

Virtual Collaboration

Work productively, drive engagement, and demonstrate presence as a member of a virtual team

globally connected worldsuperstructed organizations

http://www.flickr.com/photos/john-norris/3494842764

Page 14: Skills for the Current and Future Knowledge Worker

Reviewed 372 Extension job postings for required and preferred skills or attributes

49 Extension Director/Administrators identified important skills and/or attributes in survey

Focus groups (8) with highly effective Extension professionals (33) identified by Director/Administrators

ECOP sponsored study: Data Collection

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Page 15: Skills for the Current and Future Knowledge Worker

ECOP sponsored study:Differentiated skills and attributes

Skill: a learned power of doing something competently; a developed aptitude or ability

Attribute: an inherent characteristic; a word ascribing a quality

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Page 16: Skills for the Current and Future Knowledge Worker

Attributes for 21st Century Extension Professionals

Page 17: Skills for the Current and Future Knowledge Worker

Skills needed for 2020 knowledge worker (IFTF)

Sensemaking

Social Intelligence

Novel Adaptive Thinking

Cross Cultural Competency

Computational Thinking

New Media Literacy

Transdisciplinarity

Design Mindset

Cognitive Load Management

Virtual Collaboration

Page 18: Skills for the Current and Future Knowledge Worker

Attributes for 21st Century Extension ProfessionalsITFT Identified Skills

Sensemaking

Social Intelligence

Novel Adaptive Thinking

Cross Cultural Competency

Computational Thinking

New Media Literacy

Transdisciplinarity

Design Mindset

Cognitive Load Management

Virtual Collaboration

Page 19: Skills for the Current and Future Knowledge Worker

Skills for 21st Century Extension Professionals

Organizing skills

Excellent knowledge base/subject matter expertise

Effective written and oral communication

Understands how to be an effective team player

Effective teacher19

Page 20: Skills for the Current and Future Knowledge Worker

Attributes for 21st Century Extension ProfessionalsEngaging personality

Listening skills

Flexible, adaptable and willing to change

Positive outlook/optimistic

Passion for Extension and helping others

High personal standard of excellence

Operates with minimal guidance

Page 21: Skills for the Current and Future Knowledge Worker

References

The 21st Century Extension Professional (the ECOP sponsored study) Webinar and Slideset https://learn.extension.org/events/1073

Skills for 2020 Knowledge Workers http://www.iftf.org/futureworkskills

Other recommended readings:Global landscape http://www.iftf.org/our-work/global-landscape/work/

People and Technology http://www.iftf.org/our-work/people-technology/

Harold Jarche’s blog: http://www.jarche.com/

Ongoing finds in connected organizations http://www.scoop.it/t/connected-communities

Ongoing finds in personal learning http://www.scoop.it/t/approachtolearning

Page 22: Skills for the Current and Future Knowledge Worker

Skills for the Current and Future Knowledge Worker

#NETC2014 @aafromaa

[email protected]/aafromaa

Creative Commons LicenseSkills for the Current and Future Knowledge Worker by Anne Mims Adrian is licensed under a Creative Commons Attribution-NonCommercial 3.0 Unported License.

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Page 23: Skills for the Current and Future Knowledge Worker

Discussion

What are forces important for Extension and land-grants to adjust to?

What are some points of either report or both reports that stand out?

What should Extension focus on that will make us successful in the future?

How do those focus areas affect our work force?

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