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The State of Social Media 2013
available now: j.mp/kempcprs
Created for the CPRS Northern LightsBy: Kemp Edmonds
Important Questions
• Is your website ready to receive and convert?• Do you have positive testimonials?• Do you have a blog?• Respond to emails? Answer the phone?• Are you listening? Listening comes first.
Social Media often comes last and should.
Social surpassing email
Time spent online• It’s Mobile• It means Business
It’s Mobile
Who is using what?
It means business
2013 B2B Marketing Survey
What’s the ROI of your phone?
Social Media ROI
Time
ROI
REACH
BASE
ENGAGEMENT
CONVERSION
Kemp’s Measurement Philosophy
What are people measuring?
REACH
BASE
ENGAGEMENT
CONVERSION
2013 B2B Marketing Survey
Strategy trumps tactics
intersectionconsulting.com
16
The Inside-Out Strategy
17
Begin with Goals…
18
...From Goals Stem Objectives
19
...Then Measures of Success
Last comes the execution
Breaking it down
Essential Tools
When getting started…• What are your business objectives?• Where does your audience gather?• Social Networks are great for Networking• Be human. Interact. Build Trust.
PR Specific:• Media personalities are on Twitter• Next level influencers are there too• Build your army of advocates
Q & A • Special Thanks to Jessica Quinn
• kempedmonds.com• @kempedmonds
• This Presentation: j.mp/kempcprs• More Presentations: j.mp/kempslides
• How many people accessed the presentation?j.mp/kempcprs+