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5 Solutions
5+ Payoffs
50 Minutes
Bravo CC & What’s
YOUR Plan BE?
presents
5 Reasons T&D Fails
The people AND organizations who stand out in their professional endeavors are those who
are ready and wiling to ask the tough questions, challenge the status quo and be indispensable. These
are the people who are always learning, always growing and always fine tuning their
strengths and talents. EVERYDAY
Reason #1:
No Battle Plan is in Place
All Levels are not involved in T&D
(important for buy in!)
Goals are not Identified
What do you want to get out
of T&D?
T&D is not tied to anything (leaving people to ask the BIG
SO WHAT? Question)
Reason #2:
One Size Fits ALL T&D
Reason #3:
Flavor of the Month T&D
Hi I’m Bob and I have a new and innovative
way to talk about sales
training. “ “Hi I’m Megan. Hire me to come and tell
everyone what color of the rainbow they are.
“ “Hi I’m John. You don’t really need to know what color of the rainbow you are. But if you wear one of these funny hats here we can role play
scenarios that are in no way relevant to your day to day
work experiences.
“ “ Hire me and in six months I will be
back trying to sell you the exact
same program but with a different
catchy name
“ “
Reason #4:
The Church Camp Effect
Reason #5: Leadership
Psst! Down here. I don’t like a lot of text on slides but I am
going to break that rule here to tell you this. This is
THE MOST IMPORTANT REASON THAT T&D
FAILS. PERIOD
I have really important decisions to make
today so I need to be in my office and then on
the golf course
By virtue of being in this position of
authority that is a clear indication that I
don’t need T&D anymore
I already had the workshop before back in
1978
It’s not me that’s the problem. It’s
everyone underneath me that needs the training
Oh Man I signed up and was ready to come and we
have a last minute client emergency. But I won’t
miss the next one!
I am just about done with coming to these things, asking why my manager is not in this
and getting a blank stare
I put in my manager’s 360 review that he desperately needs
Presentation Training and yet I look around
and he’s not here
Clearly no one is
listening to us
Now let’s consider a few
SOLUTIONS
Solution #1:
Start at the Beginning
Solution #2 Now go and talk to this guyGet key leadership and decision makers on board early
Be Ready to persuade them thattheir participation in T&D is crucial to it’s success
Share Success Stories
Solution #3:
Get EVERYONE Plugged in to the
Program
Solution #4:
Don’t Make
it Painful
Solution #5 Be A Copycat
The Payoff
Better
Employee
Feedback
Reduced absenteeismpeople who are motivated, invested in
the success of the team, and feel valued and cared about are less likely to take sick days or personal days.
Improved
customer serviceto external and internal
customers: satisfied
team members provide
better customer
service.
Becomes a
Part of Your
Benefits
Package Identify New Leaders
Identify Land MinesSpurs Innovation
and new ways
of thinking
Increased Productivity A great workshop can energize, motivate, and renew one’s commitment to their job.
Boost personal confidence and job satisfactionInvesting money and time in your people makes your team members feel valued, appreciated and committed to your business.
HAPPY PEOPLE
LESS TURNOVER
Warning: Big
Gigantic Quote is on the horizon
You can’t say I didn’t warn you
“Without training, frontline employees leave. Consider the cost of turnover. With one less worker, your company’s productivity slips and sales decline. Your current staff members are required to work more hours. Morale may suffer. To find a replacement, you spend time
screening and interviewing applicants. Once you hire someone, you need to train that person. When totaled, the cost of staff turnover and
the downtime to find a new employee adds up. Figures vary, but it costs a minimum of $1000 to $2500 (depending on the position) to replace a frontline employee. A hefty price to pay for not training staff. Which brings us back to the main point: employee training and
development is vital to your business success. It increases your bottom line—and reduces staff turnover.”
5 Solutions
50 Minutes
5 Reasons T&D Fail What’s YOUR Plan BE? presents
5+ Payoffs