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TEACHERS AND TECHNOLOGY SURVEY
Learning, Teaching & Technology Services
Lucy BlakemoreManager, Learning and Teaching InnovationNavitas Professional and English Programs
navitas-professional.edu.au navitasenglish.com
Outline Key Findings Background, sample & methodology PEP contexts and technology: overview Use of technology: devices, software and online Pedagogical applications and attitudes PD, communications and future trends Final thoughts and next steps
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Key findings Teaching staff across PEP express positivity about using
technology in teaching Increased ownership of key technology devices correlates with
increased use in teaching Large-scale technology rollouts appear to have positive impact
But also raise level of expectation about campus technology, Professional Development and support
Teaching staff show keen appetite for learning about technology Especially application in teaching contexts (not just
technical basics) Multimedia stands out as a particular area of interest
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Key findings (II) Biggest reported barrier to using technology is lack of
knowledge/confidence
Practical obstacles such as time and access also influence
There are contextual differences across PEP in how technology use is supported and expectations around this
Teaching colleagues play an important role for all in idea-sharing and supporting each other
But many need encouragement to actively share and communicate about technology
Overall, teaching staff are engaged and ready to learn more, with the right systems and support…
Background, context and methodology
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Project background Understanding usage and attitudes of PEP teaching
staff relating to technology
Important for PEP business strategies, including future planning and projects
Impact on student experience and outcomes Targeting teacher support and development needs Monitoring changes in approaches to technology in
teaching (survey every 18-24 months)
Research need
Impact and outcomes
for PEP
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Extent and variations in technology use among teaching staffUsage
Attitudes
Applications
Needs & gaps
Opportunities
Factors influencing technology use for learning and teaching
Behaviours and examples of technology integration across PEP
Perceived gaps in technology knowledge and skills PD needs relating to technology integration
Highlight areas for future development and innovation
To assess, explore and understand:
Research objectives
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Who took part? 268 respondents in total
88 NPI (32.8%) 128 CLS (47.8%) 52 SAE (19.4%)
Mix of full-time, part-time and sessional/casual
Majority teaching on-campus CLS: 99% NPI: 68%
Spread of teaching experience and time at Navitas
ATTC
NCPS
HSA
ACAP VET
ACAP HE
C&I
ELICOS (AE)
ELICOS (GE)
NPI
CLS
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%
4.5%
6.8%
19.3%
20.5%
48.9%
6.3%
35.9%
57.8%
Responses split by division
Q: Where do you currently teach?Q: What is your current role?Q: How many years have you been teaching at this organisation?Q: How many years of teaching experience do you have in total?
PEP contexts and technology: overview
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Darwin
Melbourne
Brisbane
Sydney
Perth
Adelaide
Diverse teaching contexts across PEP Face-to-face, online and blended
programs Higher Education, VET, International
Education, government contracts Domestic and international
students, migrants and refugees English language courses, teacher
training, adult literacy, counselling, psychology, criminology, nursing… from 2 week courses to several years!
…but with technology, teaching staff share more similarities than differences
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Teachers express positivity about technology
CLS NPI SAE0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
Q: In general, how do you feel about using technology for teaching?
Even in different teaching contexts, overall attitudes are very similar
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Top of mind technology associations (single word analysis)
Q: What THREE words come to mind when you think about teaching with technology?
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Practical factors top of mind (easy, flexible, challenging, frustrating)
Generic Negative
Necessity
Resources & Support
Interactivity & Comms
Technical Issues
L & T Application
Technology Example
Generic Positive
Engagement & Energy
Innovation & Creativity
Difficulty&Inconvenience
Usefulness & Convenience
0.0% 2.0% 4.0% 6.0% 8.0% 10.0% 12.0% 14.0% 16.0% 18.0%
1.7%
2.4%
4.1%
5.6%
5.6%
6.4%
6.9%
7.5%
12.4%
15.7%
15.8%
15.8%
Q: What THREE words come to mind when you think about teaching with technology?
Mix: practical and emotional ‘pay-offs’(innovative, engaging, exciting)
Top of mind technology associations (conceptual analysis)
I once used the interactive whiteboard to slowly reveal images, enabling students to predict during the reveal. It was an efficient use of time and the students really
enjoyed it.
(General English, CLS)
Use of technology: devices, software and online
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Personal devices: access and use in teaching
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Q: Which of the following do you personally have access to at home?Q. Which of your personal devices do you use for teaching or preparation work?
Implications for: Digital literacy and confidence among teaching staff? Support for BYOD (Bring Your Own Device)?
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ELICOS benchmarking: mobile devices
Tablet device Smartphone0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
Use of personal devices in teaching
Tablet device Smartphone0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
Personal device ownership
Q: Which of the following do you personally have access to at home?Q. Which of your personal devices do you use for teaching or preparation work?
navitas-professional.edu.au navitasenglish.com
Campus devices: a common ‘toolkit’
Used daily or once/week 96% 81% 67%
Q: How often do you use the following devices in your teaching or preparation work?
I use a computer daily but at the moment am in a room without one,
which I find extremely inconvenient…(Academic English, CLS)
Whenever I have a room with a computer and/or projector I basically use them for my lessons (delivering
content) every day. (General English, CLS)
The upside: technology becoming part of normal teaching habits…
…and the downside: frustration when facilities are not available.
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Classroom devices: PD needs Higher interest in learning how
to use devices in teaching contexts
Interactive Whiteboards and Lecture Capture Relatively recent introduction in
NPI and CLS Curiosity from others where
technology unavailable? Emerging theme: capturing and
creating multimedia Echo Webcam Camera/video camera HeadsetsCD player (not in PC)
Computer
Data projector
PC audio system/speakers
Headset with microphone
Camera/video camera
Webcam
Lecture Capture (Echo 360)
Interactive whiteboard
0% 10% 20% 30% 40% 50% 60%
4%
0%
5%
10%
9%
12%
12%
35%
28%
9%
11%
16%
16%
27%
39%
45%
44%
49%
How to use it in my teaching context
How to get started and use main functions
Q. Which devices would you like to learn more about for teaching or preparation work?
navitas-professional.edu.au navitasenglish.com
‘Endorsed’ technologies: NPI overview (frequency)
Moodle stands out: used most often and perceived highest importance Turnitin and BBC reflect more ‘occasional’ need for these types of tools
(assignments, synchronous sessions) Echo and Mahara used in specific contexts by smaller number of users
Mahara
Smarthinking
Echo360
BBC
Turnitin
Moodle
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
3%
4%
6%
9%
15%
83%
8%
13%
7%
26%
56%
6%
44%
41%
43%
28%
15%
5%
44%
42%
44%
37%
14%
6%
Often
Sometimes
Never
Doesn't apply to me
Q: How often do you use these technology resources? Q. How important are these resources in your own teaching or
preparation work?
Overall, reported usage reflects current penetration of tools in NPI
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‘Endorsed’ NPI technologies: PD needs
Turnitin
Echo360
Mahara
Smarthinking
Blackboard Collaborate
Moodle
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
17%
36%
41%
23%
31%
14%
21%
23%
26%
29%
36%
41%
How to use it in my teaching contextHow to get started and use main functions
Again, interests largely reflect stages of rollout in NPI:
Getting started/main functions Mahara Echo 360 BBC
Using in teaching context: Moodle BBC Smarthinking
Q:Which (if any) would you like to learn more about?
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How are teachers using ‘unendorsed’ technologies?
Q: How often do you use these kinds of technology resources for teaching or preparation work?
I find videos from TED, ABC and SBS
among others incredible resources for students, which are relevant and
interesting
(Academic English, CLS) Le
ast o
ften
Mos
t ofte
n
Presentation tools 64.4%
Online video resources 59.8%Online audio/podcast resources 31.3%
Document sharing 24.9%
Audio recording 21.6%
Social networking 17.4%
Wiki sites 10.5%
Screen and webcam recording tools
5.2%
Web conferencing 4.7%
Blogging sites 4.6%
Survey tools 1.5%
Using power point and youtube clips in
my on-campus classes to make the learning experience
varied and interactive...
(ACAP VET, NPI)
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‘Unendorsed’ technologies: PD needs
Online video resources
Presentation tools
Social networking
Web conferencing
Online audio/podcast resources
Document sharing
Wiki sites
Survey tools
Audio recording
Blogging sites
Screen and webcam recording tools
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0%
6.9%
10.4%
8.1%
8.6%
15.8%
24.0%
20.2%
20.9%
34.3%
21.5%
29.9%
26.4%
33.5%
37.2%
36.6%
40.0%
45.1%
45.5%
48.6%
53.9%
57.0%
59.9%
How to use it in my teaching context
How to get started and use main functions
High interest in applying to teaching context across the board
Getting started Screen / webcam
recording Audio recording
Teaching context Screen / webcam
recording Blogging Audio recording
Q. Which (if any) would you like to learn more about?
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The rise and rise of multimedia…
[we] Recorded mystery sounds on the PC and used it as part of a trivia quiz with a large number of students. Because the sound was stereo, it worked really well
and added a fun element to the trivia quiz.
(General English, CLS)
Very useful Not at all useful
Q: Which kinds of media are useful in your students’ learning experiences?
I find that offering students videos and audio in a digital and online environment provides a more
natural and easier learning environment
(ACAP Higher Ed, NPI)
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I don't find using multimedia challenging
Sharing media with students outside of class time
Showing/playing media during teaching
Knowing how to apply media in my teaching
Helping students to create their own media
Understanding copyright
Creating my own media
Finding good quality media
0% 10% 20% 30% 40% 50% 60%
15%
22%
24%
31%
32%
36%
39%
48%
Multimedia challenges
Multimedia challenges
Finding good quality media: Most popular sources of media
are search engines and external video sites
some guidance needed to direct to most relevant?
Creating media continues to interest and challenge teaching staff across the board
Q: Which aspects of using multimedia do you find challenging?
Pedagogical applications and attitudes
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Active integration or passive avoidance?
0.0%10.0%20.0%30.0%40.0%50.0%60.0%
39.5% 38.2%
19.7%
2.6% 0.0%
28.6%
54.0%
11.9%2.4% 3.2%
NPICLS
Q: Which of the following best describes your approach to using technology in your teaching?
Majority looking to actively integrate technology or use when possible
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Positive and negative technology experiencesTop positive experiences Top negative experiences
Q: Which three statements best reflect any positive experiences you have had with technology?
Q. Which three statements best reflect any negative experiences you have had with technology?
I would love to use the IWBs more but I find that they don't always work and
can't always be relied on, I tend to plan two lessons, one on the IWB and one
just in powerpoint just in case…
(General English, CLS)
‘It’s engaging for my students’ 26%
‘It gives me different ways to communicate with students’
17%
‘It gives ‘real-world’ relevance to learning’
14%
‘It can easily go wrong’ 36%
‘It takes too long to prepare’ 23%
Students love it and are very grateful to the educators that use this as it
helps them to break down the learning
(ACAP Higher Ed, NPI)
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Barriers to using technology in teaching
I don’t like using it
I don’t need to use it
I don’t understand how it’s relevant in my context
I worry things will go wrong
I don’t have access to the right facilities
I don’t have time
Nothing stops me
I don’t know how to use it well enough
0.0% 10.0% 20.0% 30.0% 40.0%
2.1%
5.7%
6.7%
21.8%
25.9%
26.4%
28.0%
36.3%
Q: What stops you from using technology more effectively in your teaching at the moment?
Lack of confidence or ability? PD/training needs?
Particularly strong in CLS
Common themes in 2011 survey and anecdotally
[What would make a positive difference?]
Learning how to use the equipment properly so I don't waste time in class
trying to get it to work.
(Academic English, CLS)
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2011 2013Nothing stops me 6% 34%
ELICOS benchmarking: shifting barriers…2011 2013
Access to facilities 59% 20%
Fear it will go wrong 44% 24%
Lack of time 40% 27%
Q: What stops you from using technology more effectively in your teaching at the moment?
…and one of the biggest changes?
Technology rolled out across 2/3 of ELICOS classrooms during 2012
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Where do teachers look for inspiration?
I only try new technology if it’s mandatory for my course
Students asking about it
Reading academic research about it
Reading/hearing an expert talk about it
Using it in a non-teaching context first
Attending a PD session about it
Seeing an example of it in my teaching context
Recommendation from a teaching colleague
0% 10% 20% 30% 40% 50% 60% 70%
3%
12%
16%
23%
30%
49%
54%
61%
Q: What has previously encouraged you to try a new technology-related idea in your teaching?
‘Formal’ and ‘informal’ support both important in encouraging innovation
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Planning successful technology integration
I make sure someone else has tried it first
I don’t have a set approach for this
I don’t know until I try it out
I compare it to alternative ideas/methods
I check if it fits my teaching methods
I check if it fits with my teaching objectives/learning outcomes
0.0% 20.0% 40.0% 60.0% 80.0%
7.0%
21.4%
26.4%
28.4%
37.3%
62.7%
Q: Before you try it, what helps you to decide whether a new technology-related idea is likely to be effective in your teaching?
Importance of pedagogical context in technology integration
Sometimes technology is not used to enhance lessons but is just gimmicky so you have to be careful to remember your
aims and not get carried away with the medium
(General English, CLS)
PD, communications and future trends
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Talking about technology
0.0%10.0%20.0%30.0%40.0%
6.7%16.9%
41.5%32.3%
2.6%
Q: Which of the following best describes how you talk about technology with other teachers?
61% of teaching staff are inspired to try new ideas based on colleague recommendation……but only 24% are actively recommending ideas themselves
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A familiar shape – and a challenge
6.7%
16.9%
41.5%
32.3%
2.6%
Rogers’ Diffusion of Innovation adoption curve and influencing behaviour change:
Nurturing innovators (and mitigating risk)
Identifying and working with early adopters to reach early majority
Understanding barriers for late majority and laggards
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Dealing with problems and looking for advice Emphasis on those closest at
hand! Teaching colleagues ‘Resolve it myself’
Contextual differences to note between NPI and CLS: IT Helpdesk Senior Teaching staff LTT Services
Campus eMentor (AMEP/SEE)
I don’t know where to go
Admin Coordinator
External experts I know
Learning, Teaching & Technology Services
Usually resolve it myself
Senior teaching staff/T&L Team Leader
Log request with IT helpdesk
Teaching colleagues
0% 10% 20% 30% 40% 50% 60% 70%
4%
8%
9%
19%
25%
31%
20%
63%
45%
2%
2%
7%
5%
2%
32%
57%
27%
62%
CLSNPI
Q: Who do you go to if you have a problem with technology?
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Who guides the students?
Teachers and students appear to share responsibility
‘Teaching staff’ comes top in CLS High contact time and
language challenges?
Again, contextual differences between NPI and CLS: Perceived role of LTT
Services (top choice NPI) IT Helpdesk Student services/admin
It’s not necessary
Campus eMentor (AMEP/SEE)
IT Helpdesk
Senior teaching staff/T&L Team Leader
Student Services/Student Admin
Learning, Teaching & Technology Services
The students themselves
Teaching staff
0% 20% 40% 60% 80%
0%
18%
34%
21%
40%
61%
53%
54%
3%
6%
8%
30%
15%
23%
56%
74%
CLSNPI
Q. Who should be responsible for guiding students with technology for learning?
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Preferred ways to learn about technology
Teaching colleagues and self-reliance Face-to-face PD sessions popular
across all businesses Online PD currently more
interesting to NPI Idea-sharing a strong theme
Contrast responses about listening, chatting or recommending technology ideas!
‘Navitas online communities’ still building awareness and role Idea-sharing taking place
mostly face-to-face or one-on-one? Navitas online communities
External conferences
Taking part in research or pilot projects
External training courses
Online PD sessions
Explore and practise things myself
Idea-sharing with teaching colleagues
Face to face PD sessions
0% 20% 40% 60% 80%
20%
22%
24%
31%
45%
56%
60%
68%
Q: How would you like to learn more about teaching with technology?
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Perceived ability and development priorities
Majority focussed on improving content knowledge and teaching ability Technology competes with other development priorities if tackled in
isolation should ideally complement and integrate with these
Q: What stage do you feel you’re at in terms of your knowledge in these different areas?
Novice Expert
Technology Pedagogy & Content
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Technology: what would make the biggest positive difference?
Concepts in cluster Category % of total responses
Information, idea-sharing, mentoring PD and training 27%Equipment in classrooms, access to facilities
Access & resources 18%Examples of effective use, tangible outcomes
Practical application 17%
Faster internet, reliable equipment Reliability 15%Practice, increasing confidence, self-paced Self-development 14%Technical, pedagogical, local, out of hours Support 14%Getting familiar with tech, recognition of time Time 13%
Q: What would make the biggest positive difference to how you feel about using technology in teaching?
More training and mentoring in technology
applications so as to become competent and confident in their use
(ACAP Higher Ed, NPI)
Access to reliable and cutting edge technology
and systems, support should something go
wrong, and fluid integration into existing course content
(ACAP Higher Ed, NPI)
Final thoughts and next steps
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Emerging themes to work withPositivity about technology; awareness of drivers and barriers
Ownership of devices and use in teaching
Appetite for learning and application in teaching contexts
Multimedia: sources, creation and sharing
Building knowledge and confidence
Removing obstacles where possible (reliability, time, access)
Working with contextual differences across PEP
Encouragement to actively share and communicate about technology in different ways
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The technology ‘iceberg’: still lurking!
‘Technology’ = much more than hardware and software
Questioning and evaluating approaches
Testing beliefs about learning and teaching
Challenging to provide effective Professional Development and support in all contexts
Integrating Technology
pedagogy policy & procedure
teacher/student roles
learning and teaching theory
campus facilities
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Getting started: TPACK model Technological Knowledge
Working with technology, tools & resources; Understanding applications for work &
everyday life Content Knowledge
Subject matter being learned/taught Concepts, theories, practices & approaches to
developing knowledge Pedagogical Knowledge
Processes & methods of teaching & learning How students learn, classroom management,
lesson planning, assessment
Technological Pedagogical Content Knowledge (TPACK)‘Underlying truly meaningful and deeply skilled teaching with technology, TPACK is different from knowledge of all three concepts individually’1
1Koehler & Mishra, 2009
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Next steps? How does this apply to…
Me My business unit My school / campus?
Additional hypotheses and questions Identifying areas for further investigation
Communication and sharing findings Priorities: short and long-term
Full written report available soon!
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