Tech, Reference, AND Tech, Reference, AND PATRON Views of our PATRON Views of our

new Frontnew Front--EndEnd

Peter MorrisPeter MorrisSystems LibrarianSystems Librarian

DiMennaDiMenna--Nyselius LibraryNyselius LibraryFairfield UniversityFairfield UniversityFairfield, CT 06824Fairfield, CT 06824

pmorris@fairfield.edupmorris@fairfield.edu

DIMENNADIMENNA--NYSELIUS NYSELIUS LIBRARYLIBRARY

DIMENNADIMENNA--NYSELIUS NYSELIUS LIBRARYLIBRARY

History of the History of the ProjectProject

In the spring of 2007, members of our administration had seen demonstrations of Encore at ACRL.

In the summer of 2007 we undertook a formal study of faceted search front-ends.

Our traditional OPAC vendor didn’t have a suitable product at the time we started our investigation.

We considered the following products: AquaBrowser, WorldCat Local, Encore, and LibraryThing for Libraries.

Some core functionalities were identified such as:Did you mean…? functionality.Tag clouds.Ability for patrons to tag records.Seamless integration with the existing OPAC.

History of the History of the ProjectProject

By late September we had narrowed the field down to two candidates:EncoreWorldCat Local

The decision was put to a vote of the Library Council; Encore was the favorite of the majority of our Library Staff.

Negotiations with III led to our “developer-status”, and eventually our signing a contract in late October.

The contract specified a 13 week implementation period, at which time a “Go Live” event/training would take place at the library with III staff.

A full database dump of our bibliographic and holdings records was provided to III in November.

At the start of December III requested I start working on “Delta Files”.

History of the History of the ProjectProject

Delta file procedure in place by January.

Our “go-live” date was missed by a bit…

Staff decided that it would not make sense to launch the new service mid-semester.

We planned for a summer of testing, and an unveiling to our patrons for the fall 2008 semester.

Files provided Files provided NightlyNightly

Bibliographic update file: unicorn_bib_upd.bfts

Holdings update file: unicorn_holdings_upd.cfts

Bibliographic deletes file: unicorn_bib_del.txt

Item delete file: unicorn_item_del.txt

Holdings delete file: unicorn_holdings_del.txt

There was also the caveat that a good ball-park figure of the number of records to be transferred each night would be around 5000.

CSHCSH

Encore Dump 1Encore Dump 1

Encore Dump 2Encore Dump 2

ENCORE DUMP 3ENCORE DUMP 3

KERMITKERMITKermit© Columbia University

Question oneQuestion one

Do you use Encore as your first resource to look up material in the library?

Question twoQuestion two

Do you Prefer Encore to iLink?

Question ThreeQuestion Three

Do you feel the patrons prefer Encore to iLink?

Question FOURQuestion FOUR

Do you use Encore to perform your job’s functions?

Typical CommentsTypical Comments

Tech ServicesTech Services

••

““I like that it (I like that it (iLinkiLink) has ) has more obvious search more obvious search options, with Encore I options, with Encore I always find myself going to always find myself going to ‘‘advancedadvanced--searchsearch’’..””

ReferenceReference

••

““I use Encore most of the I use Encore most of the time, but I do use time, but I do use iLinkiLink

sometimes to perform my sometimes to perform my jobjob’’s function, such as s function, such as browsing on authorbrowsing on author’’s last s last name or searching with name or searching with several criteriaseveral criteria””

Patron SurveyPatron Survey

Ten undergraduates polled during finals week, May 2009

Bottom LineBottom Line

Encore is a discovery tool.

You NEED You NEED GOOD DATA GOOD DATA

TO FACET TO FACET UPONUPON

An analysis of the An analysis of the ““samplesample””

set of set of records provided by one vendor, records provided by one vendor,

showed that nearly half of the showed that nearly half of the records didnrecords didn’’t have a single subject t have a single subject

tracing, other than a useless tracing, other than a useless ““electronic resourceelectronic resource””

tag.tag.

Record qualityRecord quality

=520 \\$a The revolutionary seven dimensions that lead to sustainable business practice are identified and explored as well as the blind-spots that most corporate leaders have that prevent them from joining the revolution

In one dump of a vendor’s MARC records there were over 40,000 of these Unicode conversion problems.

And records And records Like theseLike these……

=LDR 00704nas 22001933u 4500=LDR 00704nas 22001933u 4500

=001 XXX000961732=001 XXX000961732

=003 XXXX=003 XXXX

=005 20090316193456.0=005 20090316193456.0

=006 m=006 m\\\\\\\\\\\\\\\\dd\\\\\\\\\\\\\\\\

=007 cr=007 cr\\\\nn\\\\\\\\\\\\\\\\\\

=008 090316uuuuuuuuu|||||=008 090316uuuuuuuuu|||||\\|ss|||||||ss||||||\\\\\\||||||d||||||d

=035 =035 \\\\$a(XXXX)ssib000961732$a(XXXX)ssib000961732

=040 =040 \\\\$aXXXXX$cXXXXX$dXXXXX$aXXXXX$cXXXXX$dXXXXX

=245 =245 00$a{esc}{dollar}1!Be!0XKN7!ON!?u!00$a{esc}{dollar}1!Be!0XKN7!ON!?u!\\(!X@{esc}(B$h[el(!X@{esc}(B$h[el

ectronic resource].ectronic resource].

=260 =260 \\\\$a[S.l.] :$b[s.n.]$a[S.l.] :$b[s.n.]

=500 =500 \\\\$aTitle from content provider.$aTitle from content provider.

=506 =506 \\\\$aLicense restrictions may limit access.$aLicense restrictions may limit access.

=655 =655 \\0$aElectronic journals. 0$aElectronic journals. =856 40$zView availability and full=856 40$zView availability and full--text electronic text electronic issues$uhttp://XXXXXXXXXXXXXXXXXXXX/?sidXissues$uhttp://XXXXXXXXXXXXXXXXXXXX/?sidX

XXl&SS_jc=JC_000961732&title={esc}{dollar}1!Be!0XKXXl&SS_jc=JC_000961732&title={esc}{dollar}1!Be!0XK

N7!ON!?u!N7!ON!?u!\\(!X@{esc}(B(!X@{esc}(B

The X’s in this record are my redactions. The rest of the data is the full extent of the record as provided.

The XThe X’’s in this record are my s in this record are my redactions. The rest of the data is the redactions. The rest of the data is the full extent of the record as provided.full extent of the record as provided.

New FeaturesNew Features

••

Facility to display holdings Facility to display holdings status directly from the status directly from the Encore interface (Z39.50 Encore interface (Z39.50 query against Unicorn for query against Unicorn for holdings). holdings).

••

Ability to allow patron Ability to allow patron tagging of records.tagging of records.

••

Chance to reload all of our Chance to reload all of our data and data and ““synchsynch””..

••

New New ““SkinsSkins””

available; available;

further ability to modify further ability to modify look and feel.look and feel.

We have updated our SirsiDynix system to the latest version of

Symphony. Encore will be updated to version 3.0

in early June!

We have updated our SirsiDynix We have updated our SirsiDynix system to the latest version of system to the latest version of

Symphony. Symphony. Encore will be updated to version 3.0 Encore will be updated to version 3.0

in early June!in early June!

Important TakeImportant Take-- awaysaways

Number of records transferred per night can severely impact synchronization of the data.

The need for good, standards-based cataloging is increased by offering a faceted search product.

Patrons love it.

It is simply a discovery tool. It cannot replace the traditional OPAC nor ILS.

New features may or may not be tenable across cross-corporate borders.

LinksLinks

Library Website: http://data.fairfield.edu/library/lib_home.html

Sirsi iLink: http://sirsi.fairfield.edu

Encore: �http://fairfield.iii.com/iii/encore/app

Thank YOUThank YOU

Peter MorrisPeter MorrisSystems LibrarianSystems Librarian

DiMennaDiMenna--Nyselius LibraryNyselius LibraryFairfield UniversityFairfield UniversityFairfield, CT 06824Fairfield, CT 06824

pmorris@fairfield.edupmorris@fairfield.edu

Questions?