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Technology Integration In The Classroom A Case Study in Learning Engagement & Retention

Technology Integration in the Classroom - A case study in learning engagement and retention

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This presentation, presented at the Houston Association of Talent Development (ATD) 2014 conference highlights two case studies in which training practitioners take a creative approach to leverage existing technologies for business results. Session Objective: * Dispel common concerns around technical training assessment. * Repurpose existing learning resources for extended use in the organization. * Identify methods to drive engagement in the classroom. * List reporting and analytics critical for compliance management and continuous improvement. * Outline considerations for systems integration projects. * Overcome obstacles to training delivery and management.

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Page 1: Technology Integration in the Classroom - A case study in learning engagement and retention

Technology Integration In The Classroom

A Case Study in Learning

Engagement & Retention

Page 2: Technology Integration in the Classroom - A case study in learning engagement and retention

Objectives

Upon completion of this session, you will be able

to:

• Dispel common concerns around technical training

assessment.

• Repurpose existing learning resources for extended use

in the organization.

• Identify methods to drive engagement in the classroom.

• List reporting and analytics critical for compliance

management and continuous improvement.

• Outline considerations for systems integration projects.

• Overcome obstacles to training delivery and

management.

Page 3: Technology Integration in the Classroom - A case study in learning engagement and retention

What drives us

Challenge

• What causes you pain?

• Where can you improve?

Dream

• Escape the status quo

• Visualize the ideal

Execute

• Assess your tools

• Establish a path

Assess

• Implement, Evaluate & Adjust

• Uncover New Opportunities

Page 4: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 1 – ILT Interactivity

Challenge – Highly regulated industry with a

distributed work force delivering technical training.

• Backlash from web-based training

• Criticism of instructor-led training

• Critical documentation needs

• Inefficient testing processes

Page 5: Technology Integration in the Classroom - A case study in learning engagement and retention

Are any of these challenges you face in training?

A. Backlash from web-based training

B. Criticism of instructor-led training

C. Critical documentation needs

D. Inefficient testing processes

E. None, we have all these problems licked!

20%

20%

20%

20%

20%

Page 6: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 1 – ILT Interactivity

What could be better?

• Increased interactivity

• Streamlined Testing

• Immediate Feedback

• Robust Documentation

What if ???

What works now? What tools are in my toolbox?

• Online Testing & Item Analysis

• Online Evaluations

• Audience Response for ILT

Page 7: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 1 – ILT Interactivity

Instructor/Designer develops a “Course Package”

that includes a PowerPoint enhanced with Audience

Response System containing embedded questions.

• Attendance

• Pretest

• Post Test

• Evaluation

Course Package imports into LMS to manage

scheduling.

Page 8: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 1 – ILT Interactivity

On class day…

• Roster Export

• Material Delivery

• Testing

• Evaluation

All data synchronized with LMS to minimize

administrative burden and provide reporting.

Page 9: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 1 – ILT Interactivity

Advantages

• Increased Interaction & Satisfaction

67% retention vs 48% retention after 30 days

87% of learners report material more engaging

73% of learner report that learning was enhanced

67% of learners felt encouraged to be part of the right

answer*

• Completion Reporting

• Natural Vehicle for Retakes

• Immediate Feedback & Remediation

* See Statistics & Sources document

Page 10: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 1 – ILT Interactivity

Advantages

• Longitudinal Assessment Data

• Full Item Analysis of Question Bank

Page 11: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 1 – ILT Interactivity Item Analysis – Detail

Page 12: Technology Integration in the Classroom - A case study in learning engagement and retention

Are these advantages that would make your life

easier as an L&D professional?

A. Yes

B. No

C. No, but I can think of other benefits

33%

33%

33%

10

Page 13: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 2 – Materials Management

Challenge – Highly regulated industry with large

workshop format courses and highly

sensitive/secure data.

• Cost of Production/Reproduction

• Uncontrolled Documents

• Lack of Constructive Feedback/Sharing

• Security Concerns with USB Content

• Need for Students to “Mark Up” documents

• Lack of feedback for Designers/Developers

Page 14: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 2 – Materials Management

Solution

• Documents in the cloud

• Students would have no direct access

• Leverage xAPI to store annotations in the cloud

• Allows annotations to be created in classroom, retrieved

on student’s desktop or tablet.

• Annotations stored in the cloud

• Both browser and iPad version

• LRS would provide reporting

Page 15: Technology Integration in the Classroom - A case study in learning engagement and retention

How many of you are familiar with xAPI?

A. Never heard of it

B. I know it only as mysterious jargon

C. I understand the concept but struggle to see value

D. I am currently leveraging in my L&D efforts

25%

25%

25%

25%

10

Page 16: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 2 – Materials Management

Quick Tangent – What is xAPI

• Common names:

Experience API

TinCan API

• eLearning specification for content to write ‘learning

experiences” to an LRS without the constraints of a browser

Page 17: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 2 – Materials Management

Quick Tangent – What is xAPI

• Learning Records Store – a structured log of activity

May existing within an LMS or Independently

• Actor – Verb – Object syntax

Duncan Read ArticleX

Duncan Posted “Statement” to Class Group

• Allows access to pull/query data from endpoint

• Provides potential portability

The Personal Learning Locker

Page 18: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 2 – Materials Management

Solution

• LMS stores documents and provides credentialing

• Mobile & Browser applications writes xAPI statements to

LRS.

Page 19: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 2 – Materials Management

Solution

Page 20: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 2 – Materials Management

Advantages

• Document Control

• Device Independent Portability

• Rich Analytics – If you can imagine it…

Page 21: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 2 – Materials Management

Basic Analytics

Introduction to MS Word

Page 22: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 2 – Materials Management

Creative Analytics

Page 23: Technology Integration in the Classroom - A case study in learning engagement and retention

Case Study 2 – Materials Management

Drill-down Capabilities

How does an ISO differ from a local utility?

An ISO does not:

Page 24: Technology Integration in the Classroom - A case study in learning engagement and retention

Conclusion

Take inventory of the tools in your toolbox

Solicit feedback to uncover pain points

Use your network of partners (make introductions)

Remember that evaluation and improvement is a

continuous process

Page 25: Technology Integration in the Classroom - A case study in learning engagement and retention

Contact Information

W. Duncan Welder IV • Director of Client Services

• RISC Inc

• 281-480-7910

[email protected]

• www.risc-inc.com

Page 26: Technology Integration in the Classroom - A case study in learning engagement and retention

Contact Information

Turning Technologies • Matthew Gomon

• 330-259-7654

[email protected]

• www.TurningTechnologies.com

Float Mobile Learning • Oscar Marin

• 877-90-FLOAT

[email protected]

• www.floatlearning.com

Page 27: Technology Integration in the Classroom - A case study in learning engagement and retention

Contact Information

Making Better • Megan Bowe & Aaron Silvers

• 857-342-3273

[email protected] & [email protected]

• http://Makingbetter.us