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The Future Shopper How ABtudes and Technologies Reshaped the Way We Shop Moderator: Craig Wood Head of Advisory Services October 15, 2013
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Craig Wood Head of Advisory Services
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A strategic insight & innovation consultancy
A mix of marketing and innovation consultants, researchers and futures experts
Teams in Europe, North America, Latin America, and Asia
A Kantar company within WPP
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Our Panelists
John Breen Head of Industry, Retail Google
Kim Dixon EVP and COO FedEx Office
Matt Thompson Dir, Digital and E-Commerce The Kroger Company
!
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The old and new are colliding
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The shopper context has changed for good
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“We overes/mate the change that will occur in the next two years and underes/mate the change that will occur in the next ten”
Bill Gates
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From ‘e-‐commerce’ to ‘everywhere commerce’
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Closing thoughts
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“The greatest danger in Emes of turbulence is not the turbulence; it is to act with yesterday's logic”
Peter Drucker
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Thanks to our Panelists
John Breen Head of Industry, Retail Google
Kim Dixon EVP and COO FedEx Office
Matt Thompson Dir, Digital and E-Commerce The Kroger Company
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Follow the Money: Turning Valleys into Peaks Through a New Model of Marke/ng Engagement and Consumer Choice
Thought leadership presentation from J. Walker Smith, Executive Chairman Tuesday at 4:15 p.m. Location: Room W184bc
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www.thefuturescompany.com/DMA
To download info from today’s session:
The New Rules for Retail
The Future Shopper Report
