The New R's For Engaging Millennial Learners

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    12-Apr-2017

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PowerPoint Presentation

The New Rs For Engaging Millennial Learners

1

Chat + Q&A

There will be a question and answer period after the event.

Recording

This recording will bemade available after the event.

Polling

Tell us what you think,go ahead, dont hesitate!

HousekeepingJoin The Conversation!TwitterFollow: @AxonifyTweet: #MillennialLearning

2

Dr. Christy Pricecprice@daltonstate.edu

Please engage me!

Engaging & Motivating Millennials

Traveling To Share Research.

5

How do you really feel about corporate learning?

2 to 5 Years, In The Swing Of Things

1st Year Newbie

ABC

6 to 10 Years, Seasoned

Poll #1 : How Many Years In The Biz?

C11 to 15 Years, With Scars To Prove It

D16+ Years, Many Moons

E

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Agree

Strongly Agree

ABC

Neutral

Poll #2 : New employees/trainees have changed.

CDisagree

DStrongly Disagree

E

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In The Chat Window

List Your Top 3 Challenges or Concerns Related to Training Millennials

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Baby Boomer [1943 1969] Ages 53 to 70

Silent [1925 1942] Ages 71 to 87

ABC

Generation X [1961 1981] Ages 32 to 52

Poll #3 : What Generation Are You?CMillennial (Nexter, Gen Y, Echoboom) [1982 2002] Ages 11 to 31

D

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Culture Clash: Boomer Employers & Millennial Employees

Generational Differences

BoomersVietnamCivil RightsCold WarEqualityChangeLatchkeyTelevisionRecessionsEducationExperienceHelicopterParentsTechnologyTeamworkReinforcementGen XGen YAmbitiousWorkaholicFlexibleIndividualistEntitledConfidentLetterheadEmailTextAnnualCurrentInstantAdaptingAdeptSelect SavvyInfluencesValuesTraitsCommsTimingTech

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Words To Live By

Words To Live ByMom, if you help me clean up my toys, Ill give you a sticker.

Just because we are transmitting information does not mean it is being received!

I failed a quiz because I didnt realize he was teaching I thought he was just talking.

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Learners Are

ReadHear - Lecture Images & Audio-VisualView a Demonstration Participate in DiscussionHands-On Experience / Application Design / Create / Present / Teach

PassiveActiveSource: Sousa (2011) How the Brain LearnsResearch Based Methods

20Dialogue: Here it is again the research says that . How did you do?

Resource: National Training Lab Bethesda, Maryland

If I only had one hour to liveI would spend it with my professor

If I only had one hour to liveI would spend it with my professorbecause he can make an hour seem like a lifetime

The Brain is a Novelty SeekerUse varied training activities that actively involve learners.

Source: Sousa (2011) How the Brain Learns & Svinicki (2004) Learning & Motivation

Stop For ProcessingSource: Bruff, D. (2009) Teaching with Classroom Response Systems

Agree

Strongly Agree

ABC

Neutral

Poll #4 : My workplace training is highly varied and interactive.

CDisagree

DStrongly Disagree

E

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Source: Sousa (2011) How the Brain LearnsListening + Writing = Switch TaskingThe brain cannot carry out two cognitive processes simultaneously

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Source: Sousa (2011) How the Brain LearnsListening + Writing = Switch TaskingThe brain cannot carry out two cognitive processes simultaneouslywhat we refer to as multi-tasking is actually switch-tasking

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Listening + Writing = Switch TaskingVisual Input

Taking Notes

Source: Sousa (2011) How the Brain LearnsDual CodingInformation ProcessingVerbal Input

ELEV TORV

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Vivid Images With Minimal Text

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3 DAYS3 DAYS10% Retention65% Retention

She acted like she knew more than us.

This learning experience was very easy. I didnt know what he was talking about most of the time, but I still made an A.

Relevance

Relevance

Source: Duarte, N. (2010) Resonate

Trainee MentorSource: Duarte, N. (2010) Resonate

Source: Duarte, N. (2010) Resonate

TraineeHero PrevailsTrainer Mentor EncouragesObstaclesThe Call

Guide Trainees on a Heros Journey

Contrast the what is with how it could be.Source: Duarte, N. (2010) ResonateCreate Relevance With A Call To Action

What isWhat isWhat isWhatcould beWhatcould be

She wants us to no how to spell.

RELAXED Learning Environments

Decline In Social Rules and Formality

FLEXIBLE

Relaxed =Non- Authoritarian

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Knowledgeable

Approachable

ABC

Flexible / Not Rigid

Poll #5 : When asked to describe their ideal educator/trainer, which of the following did NOT make the top 5?

CNice / Caring / Friendly / Helpful

DAlert To Whether Trainees Understand

E

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Knowledgeable

Approachable

ABC

Flexible / Not Rigid

Poll #5 : When asked to describe their ideal educator/trainer, which of the following did NOT make the top 5?

CNice / Caring / Friendly / Helpful

DAlert To Whether Trainees Understand

E

47

Raised Central to their Parents Lives Most Relational Generation thus far

Expect Us to Care & Connect with Them

Millennial learner comments suggest we have a rapport problem.

Not only is the book a better teacher

Millennial learner comments suggest we have a rapport problem.

Not only is the book a better teacherit also has a better personality!

5Displays a sense of humor and is entertaining.Millennials Ideal Educator/Trainer Countdown

4Energetic, Enthusiastic and Positive.Millennials Ideal Educator/Trainer Countdown

3Open Minded and FlexibleNot RigidMillennials Ideal Educator/Trainer Countdown

2Alert As To WhetherLearners UnderstandMillennials Ideal Educator/Trainer Countdown

1Nice, Friendly, Caring, Helpful and ApproachableMillennials Ideal Educator/Trainer Countdown

Develop Positive Rapport.Every interaction we have with a learner / trainee will typically produce distance or produce closeness.There Is Little Neutrality

RELAXED Learning EnvironmentsGreatest challenge is not assisting them in achieving outcomes, Its getting them to WANT TO.

RELAXED Learning EnvironmentsEducation is not the filling of a pail; it is the lighting of a fire. W.B. Yeats

So glad to be back in one of your classes. I forgot how great the energy in your class makes me feel.

Create A Positive Emotional Experience With Your Training Sessions

Ask Yourself

Are my best training days ahead of me, or behind me?

Summary of The New Rs:

Research Based MethodsRelevanceRelaxedRapport

Case Study

How Does Pep Boys Engage Learners?

Issues

Incidents increasing

Issues

Shrink rateSafety incidents

No retention

Incidents increasing

Issues

Shrink rateSafety incidentsKnowledge gapsNo operational transfer

Solution

Research-based

Solution

Bite-sizedSpaced-repetition

Relevance

Research-based

Solution

Bite-sizedSpaced-repetitionPersonalizedAdaptive

ResultsLoss Prevention

An increase in calls to theIntegrity Pays hot line of up to60%

Safety Incidents & Claims

Despite growing headcount a reduced claim count of

45%Shrink

Inventory shrink reducedby over55%

ResultsLoss Prevention

An increase in calls to theIntegrity Pays hot line of up to60%

Safety Incidents & Claims

Despite growing headcount a reduced claim count of

45%Shrink

Inventory shrink reducedby over55%Over 19,000 Pep Boys Employees Engaged Daily

Questions & Answers

cprice@daltonstate.edu | axonify.com/blog