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EE&FA - EMPLOYEE INVOLVEMENT - FINAL YEAR CS/IT - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN
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Dr.K.Baranidharan
Present by…
TOTAL QUALITY
MANAGEMENT
TQM2April 12, 2023
EMPLOYEE INVOLVEMENT
Presented by
Dr.K.Baranidharan
EMPLOYEE MOTIVATION• “A process of stimulating people to
accomplish desired goals”• “The process of attempting to influence others
to do your will through the possibility of reward”
• “The process of inducing people inner drives and action towards certain goals and committing their energies to achieve these goals”
Importance of Motivation• Improves employee involvement• Promotes job satisfaction and thus reduces
absenteeism and turnover• Helps in securing a high level of performance
and hence enhances efficiency and productivity• Creates a congenial working atmosphere in the
organization and thus promotes interpersonal cooperation.
THEORIES OF MOTIVATION
• Maslow’s Hierarchy of Needs:• 1) PHYSIOLOGICAL NEEDS• 2) SAFETY NEEDS• 3) SOCIAL NEEDS• 4) ESTEEM NEEDS• 5) SELF-ACTUALISATION NEEDS
PHYSIOLOGICAL OR SURVIVAL NEEDS
• Preserve Human life• Needs for food, clothing and shelter• Needs must be first before higher
level needs emerge.• (opportunity to increase earnings by
a bonus for good work)
SAFETY NEEDS
• When the physiological needs are reasonably satisfied, the safety needs become activated.
• Protection : fire, accidents• Economic : fringe benefits, health, insurance• Environment• Behavior.• (job security, quality makes sales,. Sales
make jobs)
SOCIAL NEEDS
• These needs are for love friendship, exchange of feelings and grievances, recognition, belongingness, conversation, etc
• (Appeal to the employee as a member of the team- he or she must not let the team down)
ESTEEM NEEDS
• TWO TYPES• Self-esteem needs : self-confidence,
achievement, self-respect, knowledge freedom• Other needs :status, recognition, appreciation
etc• (Appeal to pride of workmanship, achieving a
good score, recognition though awards, publicity etc)
SELF-ACTUALISATION NEEDS
• Ultimate need which dominates a person’s behaviour when all lower needs are satisfied.
• Self-actualisation also called self-realisation needs, refers to the desire to become every thing.
• (opportunity to propose creative ideas and participate in creative planning)
HERZBERG’S TWO FACTOR THEORYor MOTIVATION HYGIENE THEORY
Motivation factors• Achievement • Recognition• The work itself• Responsibility• Advancement and
growth
Hygiene factors• Supervisors• Working conditions • Interpersonal
relationships• Pay and security• Company policy and
administration
Dr.K.BaranidharanTHANK YOU