1. CONTENT Introduction Training vs Development Need for
training and development Benefits of Training Training Process
Types of Training 4 Levels of Training Evaluation Balancing Costs
and Benefits of Training Points which make learning & training
effective 10 Adult Learning Principles to Guide Effective Training
Design and Delivery References
2. INTRODUCTION Training can be introduced simply as a process
of assisting a person for enhancing his efficiency and
effectiveness to a particular work area by getting more knowledge
and practices. Also training is important to establish specific
skills, abilities and knowledge to an employee Training and
Development is the framework for helping employees to develop their
personal and organizational skills, knowledge, and abilities.
3. Training vs Development Content- technical skills and
knowledge, application oriented Purpose- specific job related,
narrow perspective Duration-short term For Whommostly technical
& nonmanagerial personnel By whom- trainer Managerial &
behavioral skills & knowledge & attitudes Conceptual &
GK. Learning opportunities designed to help employees grow, broad
perspective. Long term Mostly for managerial personnel Self
motivated
4. Need for training and development Required Performance GAP
NEED Actual Performance
5. Benefits of Training To the organization To the individual
To Human Relations T & D offer competitive advantage to a firm
T & D should not always be the 1st resort. If the above is
achieved it negates the expenses on T & D.
6. Training Process
7. Types of Training Required and Regular Safety compliance
Driving provisions Wage n hr rules Employee orientation Benefits
enrollment Developmental and Career B trends Strategic Thinking
Leadership mgmt Career plng PMS Job/Technical Types of Training
customer service Equipment operations Rcrd keeping needs
Telecommunications IT sys Product details Interpersonal and
Problem-Solving Comm Writing skills Team bldg Coaching Prob
analyses Conflict resolution
8. 4 Levels of Training Evaluation
9. 1. Reaction : What is the thought of trainee about
particular program. 2. Learning : What principles, facts and
techniques trainees learned. 3. Behaviour : Assessement of change
in job performance. 4. Results : what is the impact of programmes
on trainee.
10. Balancing Costs and Benefits of Training
11. Points which make learning & training effective 1.
Adults need to know reasons for learning. 2. Self direction 3.
Bring more work related exp. Into learning situation. 4. Learn from
both extrinsic and intrinsic motivators.
