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Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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Page 1: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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Page 2: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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Turning Your Receptionist into a Front Desk Professional

with Robert Maconi

Page 3: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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Robert Maconi18 Year Salon Owner

VP of Enterprise SalesMillennium Systems International

YOUR PRESENTER

Page 4: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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Page 5: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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Page 6: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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 EACH ROUND TABLE HAS 4 TOPICS

Page 7: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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6 MINUTES MAX ARE TO BE SPENT ON EACH TOPIC

Page 8: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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EACH TABLE WILL ELECT A “SCRIBE” TO WRITE ALL IDEAS, AND A

“SPOKESPERSON” TO CONVEY THEM INFRONT OF THE CLASS

Page 9: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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EACH GROUP’S SPOKESPERSON WILL SUMMARIZE THEIR KEY POINTS

FROM EACH TOPIC IN 5 MINUTES

Page 10: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT:

Slideshare.net/TheMillenniumExperience2015

Page 11: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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LET’S GET STARTED:

OPEN YOUR ENVELOPES

Page 12: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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THE PROACTIVE FRONT DESK

Topic One

Page 13: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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FRONT DESK MARKETING

Topic Two

Page 14: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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MOTIVATING THE FRONT DESK

Topic Three

Page 15: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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GROWTH INDICATORS

AND THE FRONT DESK

Topic Four

Page 16: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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SPOKESPEOPLE – PLEASE SHARE YOUR GROUP’S KNOWLEDGE

Page 17: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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FOR A SUMMARY OF TOPICS COVERED IN THIS DISCUSSION, PLEASE VISIT:

Slideshare.net/TheMillenniumExperience2015

Page 18: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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Page 19: Turning Your Receptionist into a Front Desk Professional Round-table by Robert Maconi

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